Business Manager

  Results-driven leader with track record of delivering dynamic results eager to support employer in optimizing bottom-line operational and financial performance

  Successfully launched business with $1K investment and have built to thriving multi-location company generating $3M+ in annual revenue; 2011-present

  Grew business to employ 28 staff across 2 locations; 2011-present

  Took over established territory and effectively captured new business to drive solid growth and increase competitive leveraging throughout Seattle area market; 2007-2011

  Expertly steer full-scope business operations ranging from human resources, sales, marketing, customer service, inventory control, and purchasing through administrative, budgeting, and P&L

  Motivating, hands-on leader who successfully hires, trains and directs top-performing teams

  Strategically manage operations/workflow and resources to maximize productivity and efficiency, control costs, boost profits, and ensure delivery of world-class customer service

  Excel in defining and targeting lucrative markets, identifying and capitalizing on needs and providing customized solutions to generate new business, develop existing accounts, expand/diversify revenue channels, increase market positioning, and drive high-volume sales

Owner/General Manager 2011-Present

Two Peas in a Pod Gourmet E-Liquid-Graham/Spanaway/Lakewood, WA

         Have successfully launched and built a multi-million dollar annual revenue company, with full operational and P&L accountability for 2 locations employing 28 staff

         Effectively target, secure and manage accounts to maximize business growth and accelerate revenue production

         Facilitate a customer-focused environment crucial to building positive client relationships, delivering quality service, building loyalty, and driving sales

         Manage all aspects of human resources, from hiring, training, evaluation, and corrective actions through payroll processing, employee relations and legal compliance

         Strategically control and order inventory to maintain optimal levels based on real-time and projected sales trends

Route Operator 2007-2011
Terminix-Seattle Area

         Assumed accountability for route of several hundred commercial and residential accounts throughout greater Seattle area and successfully managed existing business to maximize satisfaction and retention while concurrently targeting, acquiring and servicing new clients

         Demonstrated strong work ethic in independently managing route operations in alignment with company standards and providing 24/7 on-call service

         Increased revenue streams through effective upselling and cross-selling strategies

         Continually delivered quality service in expertly identifying needs and efficiently providing timely pest control solutions

         Ensured compliance with health and safety standards in applying pesticides and poisons

         Successfully earned General Pest Control and Wood Destroying Organism licenses

The Wounded Warriors ~ Toys for Tots ~ Food Bank Drives

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity in Management and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated, I offer a decade of progressive background in managing broad-scope areas of business operations, from human resources, sales and service through inventory control/procurement and financial/P&L. Most recently, I launched a start-up business in 2011 and have since grown it to a multi-million dollar annual revenue producer with 2 locations employing 28 staff. Prior to this, I effectively managed a Seattle area territory of hundreds of commercial and residential accounts for a high-profile pest control company.

Throughout my career I have been highly effective in building and leading dynamic teams, optimizing operational productivity and efficiency, controlling costs, and maximizing sales and profits while consistently delivering world-class service. I am confident that these qualifications can translate to immediate and long-range results as a member of your management team.

I look forward to your response and am available to interview at your earliest convenience.

Sincerely,

Orlan Johnson

Date

Contact Name

Company Name

Address

City/State/Zip Code

Dear _______________________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

As discussed, my successful business management background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVIEW) vital to your immediate and long-term objectives.

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.

Sincerely,

Orlan Johnson