- 1886 James B. Dr. Apt. A Ÿ Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Property Development /Administration

Qualifications Profile

    Self-motivated and results driven solutions provider in the fields of industrial design, project development, and property management, backed by more than 14 years in the manufacturing industry, with a view to transitioning into a more business-focused career leveraging a degree in Business Administration in property development .

-    Strong dedication to delivering process efficiencies in operations while providing support for customer service that ensure a satisfying customer experience and repeat business.

-    Detail-oriented and analytical with critical thinking that translates client requirements into detailed technical specifications that enable the manufacture of products the delight the client.

-    Currently managing a 3-unit residential complex harnessing competencies in computer-aided designs to interact with architects and contractors in addressing property development issues.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

Business Management

    Strategic Planning & Execution

    Property Development & Administration

    Industrial Product Design

    Property Sales and Rental Operations

    Consultative Sales Management

    Product Pricing Strategies

    Account Management

    Customer Service Management

    Relationship Management (Clients, Stakeholders, & Suppliers)

    Fiscal & Budget Administration

    Process/Workflow Improvement

    Materials Inventory Management

    Profitability Management

    Construction Project Management

    Project Budget Management

Technical

    Design Tools: SolidWorks, AutoCAD 2010/2014, AutoCAD Civil 3D, AutoDesk Inventor, Architectural Desktop

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)

Education & Credentials

    B.S. in Business Administration Finance, STRAYER UNIVERSITY Pittsburgh, PA (2010)

    A.A.S. in Computer Aided Drafting & Design , ITT TECHNICAL INSTITUTE Pittsburgh, PA (2006)

Professional Development

    Regularly attend several Metal Building Manufacturers Association (MBMA) trade shows

Awards & Recognition

    Honored as Employee of the Month due to dependability, customer service talents, and role in training personnel

    Earned reputation in the industry for continuously delivering quality designs.

Professional Affiliations

    Board Member: Hartville Board of Zoning Appeals (2014 2015)

Professional Experience

Property Management

    Currently managing a 3-unit apartment complex, leveraging communicative and design skills learned in the demanding manufacturing sector to establish relationships with developers and contractors in addressing property development issues for the apartment.

    Oversee building maintenance, remodeling and renovation, security operations, and facilities repairs, harnessing a network of technical service providers, architects, engineers, and contractors built over the years.

    Design and produce architectural plans/designs, working drawings, charts, forms, and true-scale building/piping system models.

    Coordinate space management involving floor layout and interior room arrangements for commercial buildings using CAD systems and related software.

Project Management

    Completed demanding projects on time, within budgets, and ensuring adherence to complicated client specifications.

    Defined project SOW, project performance parameters, and determined specific procedures and instructions in alignment with design specifications and quantity of required materials

- 1886 James B. Dr. Apt. A Ÿ Xxxxxx , XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Relationships Management

    Collaborate with clients in obtaining information in designing liner and cover materials via phone and email, ensuring that all every design element addressed client needs in terms of budgets and specification details for their individual pool products.

    Interacted with project team members, architects and contractors in meeting client specifications, developing floor plans and elevation drawings, producing spreadsheets that detailed project metrics, and addressing potential risks and issues that ensured project success.

    Built and maintained sustainable professional relationships with customers, providing design and business expertise to foster confidence while managing expectations.

Design Operations Management

    Developed 3D models of custom vinyl swimming pool liners and safety covers for the manufacturing sector, using SolidWorks software in the process.

    Provided technical drawing support detailing specifications for customized steel and aluminum products that addressed customer-specific needs, obtaining client requirements, and ensuring detail accuracy prior to manufacturing

    Produced designs with focus on efficient waste management resulting in cost savings that delighted clients.

    Translated client functional requirements into technical details that facilitated precise manufacturing processes, with resulting products that ensured customer satisfaction and fostered repeat business.

    Drove staff performance to high productivity levels by accurately verifying dimensions of materials, ensuring deployment of the right materials as specified, and adhering to strict design standards

Sales & Operations Support

    Provided technical support to sales associates and end-users as a member of the Customer Service Group.

    Harnessed new technologies that streamlined daily operations and enabled quick access to mission-critical data, resulting in improved efficiency, decreased costs, and enhanced customer service.

    Served as a key contributor in driving average sales of $50K, representing 80% of monthly revenue streams for a small company through positive communication, aggressive follow-up, and personalized service that facilitated inside sales in meeting sales targets.

    Interfaced with customers and sales associates in addressing technical inquiries and issues, providing critical design and technical information easily understood by laymen.

Staff Development

    Provided HR support, developing training plans and conducting hands-on training sessions to new personnel regarding steel buildings and customer service management.

Work History

Residential Apartment Xxxxxx, XXXXXX

GLI, Inc. Youngstown, XXXXXX

MK Architectural Metals North Canton, XXXXXX

Steel Built Corp. Ambridge, PA

Quanta Point, Inc. South Point, PA

PPG Industries, Inc. Pittsburgh, PA