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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
Abc@xyz.com
Accomplished Bartender/Server eager to contribute strong leadership and customer service skills to a progressive organization.
Profile of Qualifications
- Strong leadership skills developed throughout multiple hands on management positions of 8+ staff members.
- Demonstrated ability to leverage product knowledge to strategically upsell menu items, key to increasing restaurant revenue.
- Dynamic communication skills, critical to establishing rapport and client relationships.
- Aloha, Micros, Posi and ServeSafe Certified.
Key Areas of Expertise
|
Restaurant Operations Customer Service Sales |
Serving/Bartending Scheduling Sanitary Regulation Compliance |
Personnel Management Inquiry Resolution Interpersonal Communication
|
Professional Synopsis
Darby s American Cantina Redlands, CA 2013-Present
Server/Bartender
- Fulfill critical leadership position, focused primarily on maximizing efficiency of daily operations for a high volume restaurant with 30 bar seats and 30 tables.
- Leverage food and liquor expertise to resolve inquiries and make individualized recommendations.
- Strategically upsell menu items, key to driving company revenue.
- Responsible for cutting servers and maintaining financial accuracy.
The Wine Bistro 2012-2013
Server/Bartender
- Acquired strong knowledge of wine industry while serving guests and bartending within a fast paced environment.
- Demonstrated strong interpersonal and organizational abilities throughout serving operations.
- Ensured cleanliness throughout restaurant.
Sena On Myrtle Monrovia, CA 2011-2012
Manager/Bartender
- Assumed key management role, directly overseeing daily operations of 8 staff members while performing bartending duties.
- Contributed industry expertise to create food and drink menus prior to restaurant opening.
- Conducted critical market trend research to remain cutting edge throughout process development.
- Utilized top notch customer service skills to maintain satisfaction and resolve complaints.
- Generated daily financial reports.
Nikki C s 2010-2012
Server/Bartender
- Chief responsibilities included serving customers, creating drinks, maintaining bar area and stocking items as necessary.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
Abc@xyz.com
Improv Comedy Club 2010-2011
Server
- Implemented effective sales strategies to continually upsell menu items.
- Catered to individual needs throughout detail oriented customer service.
Slidebar Rock N Roll Cafe 2008-2009
Server
- Provided excellent customer service throughout serving operations, key to promoting satisfaction and customer retention.
Professional Development
ServeSafe Certification, San Bernardino County
Lead (Licensee Education on Alcohol and Drugs) Certification
Cicerone Certification
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