Personable communicator seeking a challenging role in an administrative/office capacity.

  Experience building and growing relationships with clients, colleagues and vendors.

  Outstanding ability to communicate effectively in person, over the telephone and via email.

  Solid time management, attention to detail and organizational skills, including working well on tight deadlines.

  Demonstrated ability to work well independently as well as part of a team.

  Veteran, United States Air Force.

Stay-at-Home Mom 2014-Present

  Raising a child and simultaneously actively participating in the community, supporting local farmers markets, children s museums, libraries, botanical gardens and the SPCA.

Forklift Driver, Wal-Mart Distribution Center 2007-2014

  Showcased strong time management skills while working a full-time job and also attending school part-time. 

  Collaborated with a diverse team of co-workers and customers in a fast-paced environment.

  Trained colleagues on how to exceed production standards and maximize their individual performance.

Achievements:

  Exceeded production standards by displaying excellent organizational and attention to detail skills. 

  Recorded no injuries or accidents while safely lowering and lifting heavy pallets multiple times per day.

  Praised by management personnel for recommending the use of safety glasses, which has become a Standard Operating Procedure throughout the company for every Forklift Driver.

Bartender, Applebee s Grill and Bar 2004-2006 

  Gained the trust, confidence and respect of patrons and co-workers by building and maintaining rapport.

  Proactively supported team members with providing an exceptional experience to patrons.

  Displayed a proven ability to excel while working in a high-volume setting.

Achievements:

  Helped the business to increase revenue by securing regular, repeat customers.

  Demonstrated strong retention skills to remember individual patrons and their favorite drink orders.

Service Member, United States Air Force Security Forces 1995-2003

  Showcased excellent leadership and training skills while managing a team of personnel.

  Maintained responsibility for securing billons of dollars in assets.

  Drafted detailed reports about incidents that occurred while on shift, including false alarms, traffic violations or domestic disputes; also completed performance reviews of individual personnel.

  Delegated responsibility to individual team members, including identifying and resolving problems or alarms.

Bachelor of Science, Psychology, Old Dominion University; earned 2013 (3.5 GPA)

Associate of Science, General Studies, Piedmont Virginia Community College; earned 2007

Completed Microsoft Office Suite and Project Training, Keep it Simple Computer Training; 2017