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Yyyyyy x. yyyyyy

- 1716 Spring Hill Cove Ÿ Lithionia , XXXXXX xxxxxx ( (xxx-xxx-xxxx *


IT Desktop Support (Entry Level)

Qualifications Profile


    Self-motivated and results-driven solutions provider in heavy industrial equipment and automotive maintenance with over 16 years in the U.S. Military on both local and overseas enxxxxxxgements, with a view to transitioning into the IT desktop hardware maintenance moving forward. .

-    Proven dedication to process efficiencies in providing technical and engineering support that ensure continued serviceability of equipment needed in fulfilling business objectives.

-    Detail-oriented, analytical and methodical with critical thinking to resolve professional relationship and complex technical work issues even under stress.

    Well-orxxxxxxnized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Strong people management and interpersonal communication skills that inspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional enxxxxxxgements.


Key Expertise

    Maintenance Operations Planning

    Technical Service Support

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Productivity Improvement

    Quality Assurance Support

    Technical Project Management

    Maintenance Production Planning & Control

    Engineering R&D Support

    Parts Inventory Management

    Policies & Regulatory Compliance (i.e. OSHA, Military Spec, etc.)

    Staff Supervision & Training

    Records & Document Management


    Maintenance of Heavy Industrial Equipment, Automotive, and HVAC Systems

    Apps: Electronic Technical Manuals Systems

    Office Tools: MS Office PM Tools: MS Project


Professional Experience


Vectrus Ÿ Kuwait Heavy Equipment Mechanic 2016 Present

    Plan orxxxxxxnize and execute Intermediate, Direct Support, (and some General Support) level maintenance/modifications and repairs on military equipment as prescribed in the equipment Technical Manuals (TM's).

    Provide preventive and corrective maintenance on various types of heavy/light wheel vehicles, and support equipment and related systems such as M998, M1083A1P2, and M1120 HET vehicles that are at or above the 7 1/2 ton weight limit including trailers that accompany the prime mover if required.

    Conduct repairs adhering to Army standards using the appropriate Technical Manuals.

    Diagnose and isolate system malfunctions, and conduct repairs and parts replacement as needed, ensuring proper documentation for updating maintenance histories and future reference.


MANTECH Ÿ Afghanistan Heavy Equipment Mechanic 2010 - 2014

    Conducted routine engineering R&D assignments to design and develop new applications for electromechanical systems, creating simple mechanical, hydraulic, pneumatic, ventilation and/or instrumentation systems using analytical and investixxxxxxtive approaches to ensure compliance with technical and functional specifications.

    Performed preventive and corrective maintenance on HVAC heating/refrigeration systems, ensuring compliance with standards and procedures as per DA 5988Es and DA 2404s checklists.

    Mentored and assisted technicians in fabricating and installing simple mechanical and related equipment, ensuring compliance with systems engineering design and client specifications.


KBR/Army Maintenance Ÿ Iraq Civilian Contractor 2007 2010

    Operated weekly inspection lanes ensuring vehicles inside or leaving the base were Fully Mission Capable.

    Performed full technical inspections on all heavy vehicles on base including Nissan, Iveco, & Mack, among others.

    Generated SRO s and Work Orders, providing computer-based diagnostics, as well as preventive and corrective maintenance on transmissions, engines, drive shafts, head and tail light assemblies, air conditioniong systems, clutches, shocks, radiators, suspensions, and engines.


US ARMY Ÿ Savannah, XXXXXX 63S Heavy Wheel Vehicle Mechanic, HAAF 2000 2007


Education & Credentials


    Certificate Automotive Technology, MIAMI LAKES TECHNICAL COLLEGE (1999)

Professional Training & Certifications

    CompTIA, A+, Network Administration, & Systems Security Management

    63S Heavy Wheel Vehicle Mechanic, USA Ordinance Center and School (2000)

    Certificate of Completion, Heavy Equipment Training, 200 Hours (2009)


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