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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Creative, detail-focused and driven Information Technology Professional with years of dynamic, combined private and public sector experience. Skilled in executing solutions and fostering mutually positive relationships to achieve optimal results. Skilled in managing multiple projects, all with established, aggressive timelines. Troubleshooter of challenges with confidence and determination; adept in meeting all deadlines and objectives. Proven skill in working with all levels of staff and management to prioritize work with efficacy. Seeking a new role that will leverage core skills; also open to working within the government sector.
Areas of Expertise
Data Warehousing | Corporate Financial Reporting | Client Support | Project Management
Cross-Functional Teamwork | Relationship Building | Leadership | Interpersonal Communication
Problem Solving | Process Improvements | Regulatory Compliance (SOX) | Policy Development
Organization | Strategic Planning Time Management | Documentation & Reporting
Technology
Teradata Databases | MS Word, Excel, PowerPoint | SQL Assistant | Software Development Acumen MVS | JCL | Informatica Power Center | File-Aid | FTP | Connect:Direct | Data Router | Essbase
Professional Experience
AT&T, Inc.
Professional Applications Developer (2011-Present)
Call on 20 years of proven experience in managing phases of the software development life cycle from preparation to launch
Engage extensively in the use of Teradata SQL; deliver the utmost in technical support across batch processing environments
Skillfully analyze data in response to new business requests; lead maintenance and change efforts on interfaces
Efficaciously identify and resolve any data discrepancies as they arise
Work in conjunction with the client user community and a team of Business Analysts to define and design business intelligence applications
Extract data from upstream applications and systems to transform them and load them to downstream systems; also investigated and resolved data discrepancies as needed
Create and populate meta-data into their respective repositories
Extensively deliver support during monthly and end-of-year financial reporting processes, with a focus on revenue, expense and force
Drive numerous efforts to convert all manual processes into automated procedures that bolster levels of both accuracy and swiftness
Develop and introduce interfaces for newly-merged companies including DirecTV, DirecTV Latin America and Sky Brazil, mergers that are all amongst the CEO s top corporate priorities
Validate billing for the European Connected Car product
Co-lead the deployment of and support for an independent system used to track customer churn across all AT&T sub-companies and services
Played a key role in co-developing a mechanized system to restate revenue to updated classifications; converted millions of records in a matter of hours, thus replacing a manual process that occurred several times daily
Coordinated financial reporting during the divestiture of AT&T s Connecticut business to Frontier Communications
Yyyyyy x. yyyyyy
Continued
Self-Employed
Freelance Consultant (2002-Present)
Offered comprehensive electoral campaign management services
Artfully developed messaging and advertising from concept to completion
Also handled other duties including data preparation, vendor relations and staff supervision
Managed budgets that totaled up to $110K in value
SBC Communications, Inc./AT&T, Inc.
Senior Analyst/Technical Architect/Developer (1999-2011)
Authored and updated software for the world s largest data warehouse using Teradata databases
Spearheaded the integration of product, service, billing and usage data for the new SBC Long Distance service into Teradata from four different regional SBC affiliates and AT&T Mobility
Drove vendor selection efforts, learned proprietary technology, developed new software and acted as a subject matter expert during the introduction of Harte-Hanks Trillium
o Used the system as a U.S. Postal Service address cleansing and verification process, entered into SBC billing systems
o Saw the implementation continually garner millions of dollars in postage savings for the company
Served as a part of the iNtegrated Enterprise Marketing Opportunities project, also known as NEMO
o Introduced the usage of Dun and Bradstreet commercial and business data
o Entered DUNS numbers into the Data Warehouse so that it was accessible and able to be used by marketing personnel and internal customers alike
Worked as a key member of a design team to build the back end data systems that existed to support the AT&T U-Verse cable television offering
Additional Experience
Information Systems Specialist, Southern New England Telecommunications (SNET), 1996-1999
Shift Supervisor, C&L Connecticut Restaurants, LLC, 1994-1996
Education & Credentials
Training Completion, Essbase, Oracle University, 2016
M.P.A., City Management, University of New Haven (Summa Cum Laude)
Completed Coursework, Quinnipiac College School of Law
B.A., Political Science-Management Information Systems, Albertus Magnus College (Magna Cum Laude)
A.A., Albertus Magnus College, Cum Laude
Certification, Security Administrator, AT&T, Inc.
Community Involvement
Planning Commission Chairman, Town of Stratford, Connecticut, 2014-Present
Zoning Commission, Town of Stratford, Connecticut, 2006-2014 (Chairman, 2008-2014)
Town Council, Town of Stratford, Connecticut, 1999-2001 (Council Minority Leader, 2000-2001)
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