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Career Profile
Experienced operations and administrative professional with 15+ years of experience and a proven ability to lead all operations within a fast-paced environment. Experienced in overseeing large-scale system implementations, creating detailed system specifications, and managing complex technical systems. Highly adept in maintaining technical software systems along with maintaining positive rapport with co-workers, vendors, and clients.
Proficient in: Visual Basic, C, Advance C, Java, SQL, Oracle, FoxPro, Access, dBase, Centra System, SAP PLM, and HPQC Testing Software
Key Competencies
System Implementation Document Control Project Management System Analysis |
Vendor Management Data Management Project Workflow Development Process Improvement |
Team Leadership Training/Coaching Technical Writing Staff Management
|
Professional Experience
Church & Dwight Co., Inc. 1998-Present
Specification Assistant (2002-Present)
Documentation Specialist/Centra 2000 System Administrator (1998-2002)
Directly manage a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
Play a lead role in generating several in-depth reports which includes the daily specification release report in addition to processing both log-on and input waivers
Act as a member of the SAP PLM team which includes attending PLM meetings, analyzing current systems, and developing streamlined processes
Administer several system operations which include assigning users to groups for specification approval, update vendor listing, and provide technical support as needed
Identify trends and system needs in order to develop appropriate specifications, reconcile errors within the PRF, and process engineering change request forms
Maintain a keen knowledge of workflow development/management, technical writing, system validation, data mapping, and data migration
Recognized as a member of the EDM team which required working closely with Project Managers during system design, testing, and implementations
Review/verify the installation and testing of Centra 2000 software which included interpreting error codes, troubleshooting technical issues, reconciling error logs, and overseeing system rollouts
Additional Professional Experience Includes:
Technical Writer, General Motors
Administrative Assistant, Princeton Plasma Physic Laboratory
Technical Writer, GE Astro
Education & Professional Development
Associate of Applied Science, Computer Information Systems
DeVry Institute, North Brunswick, NJ
Currently Pursuing a Bachelor of Science in Computer Information Systems
Member, American Society for Quality
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