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Yyyyyy x. yyyyyy

3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

Career Profile

Key Contributor & Effective Leader supporting operational functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing daily real estate operations, scheduling property maintainence/repairs, building positive vendor relationships, performing detailed financial analysis, and ensuring compliance with federal/state regulations. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.

Key Competencies

 

Customer Service/Support Sales/Merchandising Staff Management Human Resources

Real Estate Operations Management Project Management Budget Management

Vendor Relationship Management Regulatory Compliance Improving Property Performance

 

Professional Experience

Morrow Realty Company, Tuscaloosa, AL June 2014-Present

Area Resource Manager/Community Manager

  Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Oversee accounting tasks which include creating comprehensive reports, collecting and posting rent, and supporting collections activities

  Complete detailed property inspections on a regular basis, create/maintain resident files, and process daily community deposits

  Quickly respond to emergency situations within the property, schedule property maintenance, and act as a Back-Up Manager to 5 additional properties

 

Broder & Sachse Real Estate Services, Birmingham, AL November 2013-June 2014

Community Manager

  Coordinated strategic community operations which included overseeing annual budgets, scheduling repairs/renovations, and leading large-scale projects

  Facilitated the completion of several accounting functions which included managing collections tasks, posting rent, and generating financial reports

  Maintained a significant knowledge of state/federal leasing laws, responded quickly to emergency calls, and distributing notices to residents

 

YellowhammerInn & Conference Center, Northport, AL June 2012-November 2013

Front Desk/Night Auditor

  Managed front-desk office administrative tasks with a focus on providing exceptional customer service to hotel guests

  Registered new reservations and/or edited existing reservations, addressed guest inquiries, and processed guest payment transactions

Yyyyyy x. yyyyyy

3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

Tiger Financial, Northport, AL November 2011-August 2013

Assistant Manager

  Supported daily operations within a financial services organization which included assisting customers, providing superior service levels, and managing cash

  Maintained a high level of knowledge of state/federal regulations along with internal standard operating procedures

  Utilized superior communication and interpersonal abilities to build positive relationships with both new and existing customers within the community

 

Belk Inc., Tuscaloosa, AL November 2004-December 2012

Sales Associate

  Assisted with daily operations within a retail store environment which included overseeing merchandising, providing superior customer service, and processing transactions

  Identified customer product needs and made appropriate recommendations, monitored inventory levels, and implemented innovative sales strategies

  Awarded the Pace Setter Award (2006) and Outstanding Customer Service Award

 

Education & Certifications

 

Bachelor of Science, Business Management

University of Alabama, Tuscaloosa, AL

 

Current Notary Public Certification, State of Alabama

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yyyyyy x. yyyyyy

3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a strong background in both operations and customer service/support roles with experience in overseeing complex financial operations, designing innovative operational strategies, and leading cross-functional teams. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated customer service situations.

 

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Business Management from the University of Alabama.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

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