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Yyyyyy x. yyyyyy
3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx
Career Profile
Key Contributor & Effective Leader supporting operational functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing daily real estate operations, scheduling property maintainence/repairs, building positive vendor relationships, performing detailed financial analysis, and ensuring compliance with federal/state regulations. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.
Key Competencies
Customer Service/Support Sales/Merchandising Staff Management Human Resources
Real Estate Operations Management Project Management Budget Management
Vendor Relationship Management Regulatory Compliance Improving Property Performance
Professional Experience
Morrow Realty Company, Tuscaloosa, AL June 2014-Present
Area Resource Manager/Community Manager
Direct day to day operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Oversee accounting tasks which include creating comprehensive reports, collecting and posting rent, and supporting collections activities
Complete detailed property inspections on a regular basis, create/maintain resident files, and process daily community deposits
Quickly respond to emergency situations within the property, schedule property maintenance, and act as a Back-Up Manager to 5 additional properties
Broder & Sachse Real Estate Services, Birmingham, AL November 2013-June 2014
Community Manager
Coordinated strategic community operations which included overseeing annual budgets, scheduling repairs/renovations, and leading large-scale projects
Facilitated the completion of several accounting functions which included managing collections tasks, posting rent, and generating financial reports
Maintained a significant knowledge of state/federal leasing laws, responded quickly to emergency calls, and distributing notices to residents
YellowhammerInn & Conference Center, Northport, AL June 2012-November 2013
Front Desk/Night Auditor
Managed front-desk office administrative tasks with a focus on providing exceptional customer service to hotel guests
Registered new reservations and/or edited existing reservations, addressed guest inquiries, and processed guest payment transactions
Yyyyyy x. yyyyyy
3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Tiger Financial, Northport, AL November 2011-August 2013
Assistant Manager
Supported daily operations within a financial services organization which included assisting customers, providing superior service levels, and managing cash
Maintained a high level of knowledge of state/federal regulations along with internal standard operating procedures
Utilized superior communication and interpersonal abilities to build positive relationships with both new and existing customers within the community
Belk Inc., Tuscaloosa, AL November 2004-December 2012
Sales Associate
Assisted with daily operations within a retail store environment which included overseeing merchandising, providing superior customer service, and processing transactions
Identified customer product needs and made appropriate recommendations, monitored inventory levels, and implemented innovative sales strategies
Awarded the Pace Setter Award (2006) and Outstanding Customer Service Award
Education & Certifications
Bachelor of Science, Business Management
University of Alabama, Tuscaloosa, AL
Current Notary Public Certification, State of Alabama
Yyyyyy x. yyyyyy
3503 38th St #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in both operations and customer service/support roles with experience in overseeing complex financial operations, designing innovative operational strategies, and leading cross-functional teams. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated customer service situations.
To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Bachelor s Degree in Business Management from the University of Alabama.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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