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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


Country of Citizenship: United States

SSN: xxx-xx-xxxx



Job Title: Staff Assistant

Department: Legislative Branch

Agency: House of Representatives

Job Announcement Number: WW-006-17



Core Competencies

Excellent propensity for: Legislative Director/Chief of Staff Interaction, Legislative Agenda Development/Support, Correspondence Drafting/Response, Committee Hearing Attendance/Congressman Representative, Briefing/Scheduling Advisement and Support, Hearing/Meeting Materials Preparation, Telephone System Management/Call Response, Data Entry, Records Management, Claims Analysis, Budget & Expense Management, Language Translation, Problem Resolution, Presentation Delivery, Human Resources Support, Communication, Database/Spreadsheet Development, Confidentiality, Policy/Procedure/Control Implementation, Customer Satisfaction, Staff Morale/Productivity Support, Strategic Planning, Process Improvement, Project Leadership


English, German, Croatian Fluency


Microsoft Office Suite (Word, Excel, PowerPoint, OneNote), Salesforce, Kronos; SAP, SharePoint, Dropbox


Professional Experience



January 2016 July 2016

Wisdom Thinkers Network

Elbridge, NY

Hours per Week: 30

Salary: $15/Hour

Supervisor: N/A Phone: N/A May Contact: N/A


Executive Assistant


Effectively supported increased organizational efficiencies through development of company manual that standardized policies/procedures/mission/vision; also maximized organizational fiscal stability by skillfully tracking/monitoring various expenses. For Sales personnel, tracked leads, utilized CRM software to maintain accounts, monitored inventory and was strong participant in wide array of promotional actions. Interacted collaboratively on various marketing projects with external partners, i.e. web developer, graphic design team, publishing company and the events staff.

Page 1 of 4

Yyyyyy x. yyyyyy Page 2 of 4


Designed/maintained database, faxed/copied various documents and other materials, and authored electronic newsletter while assuring continuous adherence to various timeframes/deadlines. Diligently managed CEO calendar, scheduled speaking engagements, sales appointments and travel plans/itineraries; supported organizational transparency by maintaining/publishing/disseminating corporate and board monthly calendar of events. Employed exceptional detail orientation by accurately recording minutes of meetings, prepared correspondence/reports/agendas/memoranda/invoices/payment requests/other documentation, and posted regular updates to website, social media sites and Chairman s blog. Additionally, developed highly informative/compelling visual presentations for Chairman based on specific needs/topics/strategic direction.

May 2015 August 2016

Office Team Staffing Agency

Syracuse, NY

Hours per Week: 40

Salary: $12/Hour

Supervisor: N/A Phone: N/A May Contact: N/A


Fraud Administrative Analyst


For Solvay Bank in Syracuse, NY, held major responsibilities for controlling risk scenarios by carefully analyzing various suspicious transactions, with a focus on identifying potential fraudulent operations. Interfaced with cross-functional personnel to achieve rapid resolution of potential or confirmed cases of fraud; was responsible for monitoring/managing documentation including CTR, ERM, ORM and OFAC reports.



May 2014 April 2015

Marquardt Switches Inc.

Cazenovia, NY

Hours per Week: 40

Salary: $18/Hour

Supervisor: N/A Phone: N/A May Contact: N/A


Administrative Assistant and Claims Analyst / Fraud Analyst


Provided expert support for company president through skillful managing of meeting/appointment calendar, overseeing business correspondence, facilitating travel activities, organizing crucial files/documents and leading efforts toward organizational and individual continuous improvement. Skillfully reviewed/assessed claims and reconciled over 100 international accounts, recovering approximately $250K.



December 2012 September 2013

St. Joseph s Hospital

Syracuse, NY

Hours per Week: 20-30

Salary: $10.50/Hour

Yyyyyy x. yyyyyy Page 3 of 4


Supervisor: N/A Phone: N/A May Contact: N/A


Human Resources Assistant


Skillfully supported organizational efficiencies/cost effectiveness through such HR-related actions as preparing staff ID badges, assisting in a variety of payroll-related activities, directing incoming mail, facilitating internal communications and coordinating multiple special events for employees. Also developed and continually utilized courteous actions in support of maintaining staff cohesiveness and unity.



October 2011 September 2012

Samaritan Medical Center

Watertown, NY

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Technical Radiologist Specialist


Fulfilled multiple responsibilities as directed by organizational management.



December 2010 March 2011

Stream Inc.

Watertown, NY

Hours per Week: N/A

Salary: N/A

Supervisor: N/A Phone: N/A May Contact: N/A


Technical Information Specialist


Skillfully responded to directives from company management and fulfilled responsibilities as directed.

Additional Relevant Information


From 2005-2009, was a Family Readiness Group (FRG) Leader and Key Caller for families at Fort Drum, NY, Fort Leonard Wood, MO, and Fort Bragg, NC. In this role, in addition to providing support for Military families, expertly translated technical documents from German to English and provided strong inventory management/organization through the design/implementation of new databases and spreadsheets.




Yyyyyy x. yyyyyy Page 4 of 4


Volunteer Activities

United Methodist Church, Cazenovia, NY, 2012-2016



United Methodist Church, Brownville, NY, 2009-2011
Sunday Nursery Volunteer





Bad Nauheim, Germany

Bachelor of Arts, International Business Management, 1998


Semester/Credit Hours: N/A







SAP, 2014

Salesforce, 2010


Fort Drum, NY / Fort Bragg, NC

Family Readiness Group (FRG)-Leader, Key Caller


U.S. Army, Military Retirement Funds Certification for Online Courses





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