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Yyyyyy x. yyyyyy
xxx-xxx-xxxx ￨ firstname.lastname@example.org
BENCHMARKS & MILESTONES
Leadership: Operations management leader with a work history of leading teams and exceeding performance objectives. Self-starter with a do it right the first time focus on quality, teamwork and collaboration. Maintained responsibility for $800,000 worth in inventory. Contributed to the growth and management of a variety of areas, including inventory control and shipping. Managed shipping duties, ensuring customers and affiliates are delivered high-quality, undamaged products.
Results-Achieved: Helped build a team of 10 personnel from a start-up that grew revenue from $1 million to $10 million. Reduced the defect rate from 33% to less than 1% as a result of developing more efficient processes. Improved productivity and efficiency as a result of creating a scalable model. Built a team of 10 employees and have created a high-morale, highly-productive team.
Team Management: Excellent listening, verbal communication and interpersonal skills to lead, train and mentor team members. Demonstrated strong leadership skills while managing a team of up to 10 personnel, including a Procurement Manager, Shipping Manager and professionals across quality assurance and electronics. Trained, mentored and coached team members on best practices of operations to achieve performance goals. Delegated responsibilities to a team of electricians and technicians to complete projects on deadline.
Continuous Improvement: Completed Introduction to Operations and Accounting, Masters courses, University of Pennsylvania, and currently taking an Operations Analytics course.
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