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YYYYYY X. YYYYYY
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Summary of Qualifications
Accomplished retail store management leader with a consistent, proven track record of achievement.
Co-led Wal-Mart and Lowe s Improvement stores to increase sales while simultaneously building teams.
Opened four different new store locations for Wal-Mart, including helping recruit, hire and train new staff.
Reduced shrink costs by creating a work culture focused on maximizing revenue and minimizing waste.
Stellar listening, verbal communication and interpersonal skills to manage large teams of personnel.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Areas of Expertise
Sales Team Building/Leadership Store Management
New Store Openings Profit & Loss Team Training & Development
Strategic Planning Compliance Management Policies and Procedures
Internal Audits Problem Solving Event Planning & Execution
Merchandising Inventory Control Succession Planning
Professional Experience
Co-Manager, Wal-Mart May 2012-Present
Co-lead a multi-high volume retail store that generates $86 million in sales and $6 million in profit.
Manage more than 330 associates, including interviewing candidates and hiring new staff.
Train, mentor and coach team members, and conduct performance evaluations.
Determine staff promotions or demotions, and terminated employees for underperformance.
Accomplishments:
Increased sales in direct area of supervision by 7% year-over-year.
Boosted customer experience scores from 8.00 to 8.79 over the past eight months.
Lowered shrink from .87 to .50 year-over-year.
Achieved comp increases with no accidents or incidents as a result of executing an annual sales event the past four years as Operations Manager, including creating the customer map and training all associates.
Served as Store Manager over four months in 2015, including during the December holidays.
Opened four different new store locations, including helping recruit and train new staff.
Chosen as Regional Champion of a new backroom/inventory process.
Selected to lead a restructure impacting 10 stores and more than 300 associates, including managers.
Helped write polices on workload requirements and food handling procedures after being asked to assist with improving fresh areas.
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xxxxxx xxxx , xxxx , xxxxx 00000
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abc@xyz.com
Professional Experience (continued)
Co-Manager, Wal-Mart May 2012-Present
Accomplishments (continued from page 1):
Took on Compliance Manager role, passing all compliance audits during the past 12 months, including environmental, food safety and sanitation and store safety audits.
Trained more than 20 assistant managers during training classes the past four years.
Educated training market managers and store managers on a new inventory process impacting the regions of Virginia, North Carolina and South Carolina, including certifying market stores on new processes.
Administrative/HR Manager, Lowe s Home Improvement Jan. 2007-May 2012
Led financial operations for a $40 million store, including managing a large team of personnel.
Trained staff to provide outstanding customer service and created and implemented succession plans.
Accomplishments:
Turned around an underperforming store after six months to achieve profitability.
Passed an internal audit with a 94% score, which ranked third in the region.
Co-Manager, Wal-Mart Mar. 1997-Jan. 2007
Began career as a Cashier and earned multiple promotions leading eventually to a Co-Manager role.
Education
Bachelor of Science (BS), Business, Human Resources and Accounting emphasis; expected Oct. 2016
Capella University
Hold a 3.89 GPA and have earned President s Honor List recognition for stellar academic achievement.
Plan to pursue a
Master of Science (MS) in Human Resources and Business Administration.
Continuing Education and Training
ServSafe
Certified
Completed Power Lift Equipment Training
YYYYYY X. YYYYYY
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Dear Hiring Manager:
With this letter, I wish to express my strong interest in joining Lidl s as a Retail Store Manager.
As demonstrated in the accompanying resume, I am an accomplished retail store management leader with a consistent, proven track record of achievement. Among my accomplishments:
Co-led Wal-Mart and Lowe s Improvement stores to increase sales while simultaneously building teams.
Opened four different new store locations for Wal-Mart, including helping recruit, hire and train new staff.
Reduced shrink costs by creating a work culture focused on maximizing revenue and minimizing waste.
Stellar listening, verbal communication and interpersonal skills to manage large teams of personnel.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Since May 2012, I have co-led a multi-high volume retail store for Wal-Mart that generates $86 million in sales and $6 million in profit. In this capacity, I manage more than 330 associates, including interviewing candidates and hiring new staff. I also train, mentor and coach team members, and conduct performance evaluations. Additionally, I determine staff promotions or demotions, and terminate employees for underperformance. During my tenure, I have:
Increased sales in direct area of supervision by 7% year-over-year.
Boosted customer experience scores from 8.00 to 8.79 over the past eight months.
Lowered shrink from .87 to .50 year-over-year.
Achieved comp increases with no accidents or incidents as a result of executing an annual sales event the past four years as Operations Manager, including creating the customer map and training all associates.
As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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