Office Administration Professional, with extensive experience in providing exceptional

Administrative, Staff Support, Customer Service and Computer Skills in a fast-paced environment,

seeking a challenging assignment

Attention to Detail ~ Customer Service ~ Colleague Support ~ Contract/Correspondence/Documentation Preparation ~ Website Management ~ Database Oversight ~ Calendar/Schedule Development ~

Supply Procurement ~ Telephones/Office Equipment Oversight ~ Market Analysis

Preparation ~ Promotional Material Design

Technology:

Microsoft Word/Excel/PowerPoint/Publisher ~ Google Earth ~ Various Design Programs ~

Real Estate MLS Systems ~ Commission-Based Programs ~ Ordinance.com ~ Quantum ~

Presentation Pro ~ CSOL ~ QuickBooks

  Long-term career background and proven success in providing exceptional administrative support and direction; highly experienced in overseeing broad array of administrative functions including developing correspondence, contracts, leases and commission statements

  Skilled in identifying needs of colleagues and providing appropriate materials as well as reasoned advisement regarding problem resolution in an ongoing supportive approach to assisting with business development and account growth; continually demonstrate exceptional capabilities in developing strategies as well as designing products and materials that provide excellent marketing support

  Continually demonstrate excellence in performing job responsibilities well above organizational guidelines; possess outstanding verbal and written communication strengths with exceptional ability to concisely convey information to multiple entities and excel in prioritizing, organizing and managing workflow to optimize productivity and meet critical deadlines

  Community Involvement through service as PTA President at Middle School and Elementary School levels; successfully directed and coordinated array of fundraising events

Administrator and Processor

Long and Foster Real Estate-Princeton Junction 2012 - Present

         Effectively oversee administrative requirements for two separate locations with 60+ Agents; exceptionally skillful in preparing contracts, correspondence, lease documentation and commission statements, processing commission information and forwarding to organizational headquarters.

         Continually utilize strong experiential base in providing support for Agents including organizing appointment schedules and assuring availability of all needed levels of office supplies/brochures; continually collaborate with on-site management to coordinate monthly meetings, often utilizing MS PowerPoint to develop presentations.

         Skillfully employ subject matter expertise and relevant software applications to assist Agents with business development activities by uploading data into MLS systems, screening incoming telephone calls, handling/producing mailings and assisting in such areas as preparing market analysis (BMA) and designing marketing materials.

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Administrator

Century 21 Worden and Green-Hillsborough 2011 - 2012

         In this full-time position supporting activities of the Commercial Division at Hillsborough and East Brunswick offices, consistently performed all administrative functions and provided exceptional assistance including designing flyers, uploading data into MLS systems, organizing various meetings, preparing all needed materials/packages for multiple events, overseeing incoming telephone calls and delivering any other needed support.

Customer Service/Sales Representative

Britton Industries 2010 2011

         Provided exceptional organizational front-end support that included collaborating with company management, handling incoming orders and telephone inquiries, dispatching field representatives and working with multiple computer software applications, all within a complex, highly stressful environment.

Real Estate Sales Associate (2003-2011)

Administrator/Office Manager (2001-2003)

Coldwell Banker Residential Brokerage 2001 - 2011

         As Sales Associate was responsible for wide array of sales and customer service activities.

         During initial assignment with organization as Administrator/Office Manager, supported work of 70 Agents, with comprehensive responsibilities for coordinating/scheduling weekly advertising actions, utilizing Internet for promoting/processing various properties, managing all needed correspondence for unit Manager as well as Agents and assuring a constant supply of all necessary office supplies, which were ordered using online purchasing software.

         Also efficiently processed documentation for new hires that was required by organizational management, handled invoices and various expense reports for Manager as well as Agents, and continually supported Agents by assisting in developing flyers, mailings, reports and promotional/ highlight sheets for all properties.

Prior to 2001, held variety of assignments in multiple industries including serving as Customer Service Supervisor/Front-End Supervisor for McCaffrey s Supermarket, Substitute Teacher for Grades K-8 for The West Windsor-Plainsboro School District, a Stationery Business Owner, Inside Classified Sales Representative for The Gaithersburg Gazette, and as an Administrative Assistant to the Publisher of The Elizabeth Daily Journal

University of Maryland, College Park, MD

Bachelor of General Studies

Real Estate License

Notary Public