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Office Administration Professional, with extensive experience in providing exceptional
Administrative, Staff Support, Customer Service and Computer Skills in a fast-paced environment,
seeking a challenging assignment
Attention to Detail ~ Customer Service ~ Colleague Support ~ Contract/Correspondence/Documentation Preparation ~ Website Management ~ Database Oversight ~ Calendar/Schedule Development ~
Supply Procurement ~ Telephones/Office Equipment Oversight ~ Market Analysis
Preparation ~ Promotional Material Design
Microsoft Word/Excel/PowerPoint/Publisher ~ Google Earth ~ Various Design Programs ~
Real Estate MLS Systems ~ Commission-Based Programs ~ Ordinance.com ~ Quantum ~
Presentation Pro ~ CSOL ~ QuickBooks
Long-term career background and proven success in providing exceptional administrative support and direction; highly experienced in overseeing broad array of administrative functions including developing correspondence, contracts, leases and commission statements
Skilled in identifying needs of colleagues and providing appropriate materials as well as reasoned advisement regarding problem resolution in an ongoing supportive approach to assisting with business development and account growth; continually demonstrate exceptional capabilities in developing strategies as well as designing products and materials that provide excellent marketing support
Continually demonstrate excellence in performing job responsibilities well above organizational guidelines; possess outstanding verbal and written communication strengths with exceptional ability to concisely convey information to multiple entities and excel in prioritizing, organizing and managing workflow to optimize productivity and meet critical deadlines
Community Involvement through service as PTA President at Middle School and Elementary School levels; successfully directed and coordinated array of fundraising events
Administrator and Processor
Long and Foster Real Estate-Princeton Junction 2012 - Present
Effectively oversee administrative requirements for two separate locations with 60+ Agents; exceptionally skillful in preparing contracts, correspondence, lease documentation and commission statements, processing commission information and forwarding to organizational headquarters.
Continually utilize strong experiential base in providing support for Agents including organizing appointment schedules and assuring availability of all needed levels of office supplies/brochures; continually collaborate with on-site management to coordinate monthly meetings, often utilizing MS PowerPoint to develop presentations.
Skillfully employ subject matter expertise and relevant software applications to assist Agents with business development activities by uploading data into MLS systems, screening incoming telephone calls, handling/producing mailings and assisting in such areas as preparing market analysis (BMA) and designing marketing materials.
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Century 21 Worden and Green-Hillsborough 2011 - 2012
In this full-time position supporting activities of the Commercial Division at Hillsborough and East Brunswick offices, consistently performed all administrative functions and provided exceptional assistance including designing flyers, uploading data into MLS systems, organizing various meetings, preparing all needed materials/packages for multiple events, overseeing incoming telephone calls and delivering any other needed support.
Customer Service/Sales Representative
Britton Industries 2010 2011
Provided exceptional organizational front-end support that included collaborating with company management, handling incoming orders and telephone inquiries, dispatching field representatives and working with multiple computer software applications, all within a complex, highly stressful environment.
Real Estate Sales Associate (2003-2011)
Administrator/Office Manager (2001-2003)
Coldwell Banker Residential Brokerage 2001 - 2011
As Sales Associate was responsible for wide array of sales and customer service activities.
During initial assignment with organization as Administrator/Office Manager, supported work of 70 Agents, with comprehensive responsibilities for coordinating/scheduling weekly advertising actions, utilizing Internet for promoting/processing various properties, managing all needed correspondence for unit Manager as well as Agents and assuring a constant supply of all necessary office supplies, which were ordered using online purchasing software.
Also efficiently processed documentation for new hires that was required by organizational management, handled invoices and various expense reports for Manager as well as Agents, and continually supported Agents by assisting in developing flyers, mailings, reports and promotional/ highlight sheets for all properties.
Prior to 2001, held variety of assignments in multiple industries including serving as Customer Service Supervisor/Front-End Supervisor for McCaffrey s Supermarket, Substitute Teacher for Grades K-8 for The West Windsor-Plainsboro School District, a Stationery Business Owner, Inside Classified Sales Representative for The Gaithersburg Gazette, and as an Administrative Assistant to the Publisher of The Elizabeth Daily Journal
University of Maryland, College Park, MD
Bachelor of General Studies
Real Estate License
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