Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com

Sales Management

Operations ~ Team Building/Leadership ~ Customer Service

Performance-driven leader with track record of success in managing multi-million dollar operations to drive high-volume sales growth ~ Proficiently steer operations ranging from human resources, sales, marketing, merchandising, and customer service through program development/administration, project management, administrative, and financial ~ Excel in defining, developing and executing strategies to generate new business, build customer loyalty, diversify revenue channels, leverage brands, and maximize competitive market positioning ~ Motivating, hands-on leader with extensive background in recruiting, hiring, training, and directing high-production sales teams; expertise in developing and delivering new hire and ongoing training programs instrumental to improving individual and group performance and increasing top talent retention ~ Effectively plan, coordinate and steer operations to maximize use of resources, boost productivity and efficiency, control costs, and improve bottom-line performance ~ Dynamic communication, consultation, presentation, negotiation, and relationship management skills crucial to productively interfacing with clients, senior management and staff; multi-lingual, with fluency in English and Arabic along with conversational Spanish language skills ~ Talent for rapidly adapting to new roles and markets illustrated by success in diverse industries ~ Degree in International Marketing along with Certificate in Business Management

Key Achievements

  Drove 23% YOY growth; 2015/2016

  Have successfully grown regional business to increase staff from 23 to 50 associates; 2015-to date

  Built and led a top-performing team of 60 sales associates; 2009-2014

  Grew sales to $80M annual, FYE 2013

  Facilitated 12% year-over-year revenue growth, 2012/2013

  Successfully managed full-scope operations of $3.5M store; 2005-2009

  Spearheaded multi-level sales and marketing projects, from developing marketing plans and creating sales presentation training materials through introducing merchandising program to maximize market penetration, increase brand awareness and drive high-volume revenue growth; 2000-2005

  Grew Robinson s Taekwondo from 6 to 16 locations within 3-year time frame

  Chief Instructor Certification-Tae Kwon Do; teaching for over 20 years concurrent with career

Regional Supervisor, Westlake Financial Services- Dallas, TX/Los Angeles, CA 2015-Present

  Recruited to steer operations of $70M annual volume region, with strong focus on defining and executing targeted strategies to successfully drive double-digit percentage growth

  Expertly recruit, train, coach, and direct sales staff to maximize revenue production and deliver world-class service

  Concurrently accountable for direct sales, from delivering customized presentations and persuasively overcoming sales objections to closing high-volume transactions

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Sales Manager, CarMax Auto Superstores-Los Angeles, CA 2009-2014

  Successfully recruited, hired, trained, and led team of 60 sales professionals and steered operations to generate multi-million dollars in annual sales production

  Strategically scheduled staff to maximize use of resources and control labor costs while meeting customer needs and operational objectives

  Delivered ongoing sales training and coaching focused on driving sales growth, boosting associate confidence and maximizing team performance; included trainings in professional sales principles, industry trends and customer servicing

  Concurrently led cross-departmental training to facilitate cohesive, collaborative efforts in achieving goals; additionally contributed leadership talents as Interim Manager of various departments

Store Manager, The Men's Wearhouse-Woodland Hills, CA 1997-2001 / 2005-2009

  Recruited to return to company based on dynamic past performance, assuming accountability for full-scope operations of multi-million dollar store employing 16 staff

  Contributed comprehensive knowledge of merchandise and fashion trends toward generating substantial sales growth; maintained current knowledge of industry, competitor and consumer buying trends to capitalize on opportunities for expanding revenue channels, improving market leveraging and increasing revenue

  Drove full-scope operations spanning sales, customer service, merchandising, product placement, visual display, and floor layout through staffing, training, scheduling, shrink control, inventory management, banking, and P&L

Director of Programs and Marketing, Robinson's Taekwondo-Sacramento, CA 2000-2005

  Strategically developed comprehensive marketing plan and designed and executed program criteria to substantially increase market penetration and revenue production, leading business to grow from 6 to 16 profitable locations

  Managed human resource operations, from creating job descriptions and writing employee handbook through developing and delivering training materials to enhance presentations of programs and optimize sales performance

  Launched branded merchandising program instrumental to building market awareness and increasing revenue production

  Integrated attendance software and check-in processes to significantly improve student retention, directly impacting bottom line sales and profits

Certificate-Business Management, American River College

Associate Degree-International Marketing, Cypress College