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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced administrative and operations professional with several years of experience within high-stress environments with a strong background within the education industry. Experienced in managing complex programs, assisting students with financial related issues, overseeing collections activities, and performing financial functions. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.


Key Competencies


         Program Management

         Budget Development

         Higher Education Industry

         Vendor Management

         Account Reconciliation

         Strategy Development

         Collections/Accounts Receivable

         Tax Management

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Team Leadership


Professional Experience

Saint Mary s University of Minnesota, Winona, MN 1997-Present

Graduate Tuition & Collections/Perkins Coordinator/Assistant Controller

  • Direct a variety of administrative and operational functions within a fast-paced environment with a focus on improving productivity and efficiency levels
  • Utilize superior analytical background in order to monitor the general ledger for the Federal Perkins Fund in addition to reconciling student accounts and researching/correcting account issues
  • Play a lead role in the completion of month-end closing tasks in addition to the filing of 1098T tax forms and negotiating with vendors
  • Act as a liaison between students and the business office, acted as a member of several internal hiring/conduct committees, and approved employee time sheets
  • Successfully manage the graduate student portfolio which accounted for over $30 million in funds in addition to the Federal Perkins Fund portfolio which held over $3 million in funds
  • Foster positive relationships with students which results in a greater collections record, assist students with loan consolidation, prepare accounts for collections, and manage journal entries
  • Review and revise internal standard operating procedures along with auditing graduate programs and reviewing the department s budget




Master of Arts, Management, Saint Mary s University of Minnesota, Winona, MN (2015)

Bachelor of Science, Accounting, Winona State University, Winona, MN


Completed Training in: Forensic Accounting, Critical Development Regarding Collection Fees, Collections Costs, and Regulatory Compliance


Professional Affiliations


Member, Minnesota Collections Network

Member, Association of Credit and Collection Professions

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx







Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include 15+ years of experience in progressive administrative and managerial roles within the higher education industry. In addition, I have experience in managing financial programs, assisting student s with account related inquiries, overseeing account collections, and working closely with vendors.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Master of Arts in Management from Saint Mary s University of Minnesota.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.





Yyyyyy x. yyyyyy

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