Personable, service-oriented and methodical professional seeking to launch my criminal justice career.

  Work history of consistently exceeding performance objectives and earning promotions.

  Outstanding analytical, deductive reasoning, organizational and attention to detail skills.

  Trained, mentored and coached team members on best practices of high-volume operations.

Bachelor of Science (BS), Criminal Justice and Psychology, University of Central Florida; earned 2014  

Criminal Profiling Certificate, University of Central Florida

Graduate, Community Law Enforcement Academy, Seminole County Sheriff s Office

  Experienced a variety of scenarios working in a Sheriff s office.

Volunteer Experience, Intelligence Center, Seminole County Sheriff s Office.

  Acquired valuable, hands-on experience while working inside the Intelligence Center.

Papa John s Pizza Winter Springs, FL 2009-2015

Assistant Manager (2014-2015)

  Showcased strong leadership skills while managing a team of personnel in a fast-paced environment.

  Built and maintained communications with customers and colleagues in person and over the phone.

  Assisted the Store Manager with monitoring store profit and loss, including ordering food as needed and scheduling labor based on projected sales.

  Delegated responsibilities to individual personnel based on specific daily needs.

Shift Manager (2011-2014)

  Supervised and led a team of customer service and kitchen staff to maximize their potential and excel.

  Maintained diplomacy and tact while listening to frustrated or irate customers.

  Provided reasonable solutions to customers to maintain their loyalty.

  Safely and accurately processed customer transactions and maintained inventory.

Customer Service Representative (2009-2010)

  Collaborated effectively with a diverse team of professionals while also excelling independently.

  Gained the trust, confidence and respect of management to earn a promotion to Shift Manager.

Loving Guidance, Inc. Oviedo, FL 2007-2009

Conscious Discipline/Clerical Assistant

  Demonstrated excellent attention to detail and organizational skills to complete administrative tasks.

  Prepared marketing and informational materials for trainer workshops, including registration packets.

American Express New York, NY 2008

Office Assistant

  Communicated effectively with customers and co-workers in person and over the telephone.

  Completed administrative tasks such as scheduling appointments and filing and organizing information.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I am a personable, service-oriented and methodical professional with a work history of consistently exceeding performance objectives and earning promotions. I possess outstanding analytical, deductive reasoning, organizational and attention to detail skills. During my career, I ve also trained, mentored and coached team members on best practices of high-volume operations.

I hold a Bachelor of Science (BS) in Criminal Justice and Psychology from University of Central Florida. Additionally, I hold a Criminal Profiling Certificate. My experience includes volunteering inside the Intelligence Center at the Seminole County Sheriff s Office. Furthermore, I m a graduate of the Community Law Enforcement Academy at the Seminole County Sheriff s Office.

During my studies, I worked full-time at Papa John s Pizza, earning promotions to positions of greater responsibility. In my last role as Assistant Manager, I showcased strong leadership skills while managing a team of personnel in a fast-paced environment. I also built and maintained communications with customers and colleagues in person and over the phone.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

407-221-9404