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Accomplished Hospital and Health System Controller

Client Centered w Detail Driven w Leader w Mentor w Innovative w Highly Effective

      Extensive and progressively responsible experience as a controller and audit manager for organizations operating in diverse industries with nearly 10 years in healthcare

      Excellent communicator with demonstrated ability to collaborate with staff, management, business partners and others at all organizational levels

      Outstanding blend of organization, prioritization, leadership and interpersonal skills

      Proven ability to lead and supervise team members, manage a wide range of duties simultaneously and coordinate multi-level directives within healthcare financial management and audit roles

      Astute leader with extensive expertise in financial statement audit and a proactive approach to identifying and resolving operational accounting challenges

      Direct multi-site cross-functional teams across all projects and organizational initiatives from concept to completion

      Provide sound consultative advice to executive-level teams and board members

      Mentor and lead teams by example and with integrity to deliver services excellence

      Consistent success is rooted within the combined concepts of quality, continuous improvement and effective process enhancements

Key Strengths

Yuma Regional Medical Center (Non Profit), Yuma, AZ, 12/2016 present

406 bed acute care hospital with $65M EBITDA, $440M Net Patient Service Revenue

Controller

         Proficiently lead, direct and manage a staff of 15 and all finance functions, actively and successfully pursue operational process improvements and greater fiscal efficiency. Manage $20M of tax exempt financing (leaseback) for capital expenditures.

         Instituted Labor Benchmarking with standard Work Hour per Unit of Service to reduce overall FTEs by 80.

         Identified more than $35M annualized savings through leading Recovery Workgroup, a team of Executives and Administrative Directors tasked with finding revenue enhancements and expense recoveries.

         Successfully remediated previously identified auditor-defined deficiencies (3 significant and 5 internal control) upon arrival; remediated and closed 7 of the 8 by the time of the next audit.

         Serve on several committees: Policy, ERP Steering, 340B, Physician/ Practice OnBoarding, and AHCCCS Workgroup for modifying statewide hospital assessment.

         To date, have led 20 Lean Process Improvements in Accounting and Financial Planning initiatives.

         Implemented new Chart of Accounts based on CA OSHPD, led team through ERP Implementation (Infor/ Lawson), Budget System Implementation (EPSi Allscripts) and AP Invoice Automation (MHC).

         Instituted Treasury Management process to invest excess cash; outsourced check printing functions; created ACH payment mechanism; and moved payables program to maximize return on profit share.

Continued

Erik L. Tigard, Page 2 of 3

Professional Experience, continued

Desert Regional Medical Center, (Tenet Healthcare), Palm Springs, CA, 8/2015 11/2016

385 bed acute care and trauma hospital, $150M EBITDA, $3.8B annual charges, over 130 functional centers

Controller

         Proficiently fulfilled all applicable management and direction of Controller responsibilities in addition to those required in the 6-month absence of a CFO.

         Reduced unmatched receipt lines from $700k to under $80k after automating processes, implementing ongoing monitoring, and training staff.

         Created a Finance Forum featuring education for directors and department managers in finance and timekeeping topics. End result was numerous new efficiencies, positive comments and improvements.

         Actively focused on improved employee satisfaction; gained most favorable satisfaction survey results.

         Altered timekeeping systems, resulting in a more than 90% reduction in untimely edits and greatly improved reliability.

Paragon Strategic Partners (Wellhealth Quality Care), Palm Desert, CA and Las Vegas, NV, 3/2014 8/2015

Holding company 15 entities primarily in HealthCare and Insurance

Controller (9/2014 8/2015), Assistant Controller (3/2014 9/2014)

         Reported to the Board of Directors in revamping the entire financial organization with a staff of 3.

         Developed Total Compensation Package tool and database to increase physician satisfaction and retention.

         Analyzed and created proformas for new specialty integrations and acquisitions.

         Revamped close, reconciliation, reporting and consolidation process, eliminating 6-month delay.

         Collaborated with large payor groups via consultants to gain significant revenue-enhancing agreements.

         Actively sought out potential capital partnerships to create a buyout plan for current partners.

IMS Recycling Services, San Diego, CA, 12/2008 5/2013

Group of 11 companies (3 international) with total revenues of $200 million

Assistant Controller (8/2009 5/2013) and Internal Audit Manager (12/2008 8/2009)

         Proficiently managed the finance organization of 20 employees and oversaw the financial close, consolidation, tax return preparation, annual audit, reporting and compliance processes. Led the finance organization through an acquisition, 5 system conversations and spearheaded a number of special initiatives.

         Reduced annual audit costs from $400k to $225k and annual tax costs from $225k to $100k.

         Brought a number of tax and audit projects in house, personally completing what was previously done by either an external CPA firm or other consultants, resulting in significant tax savings.

         Identified, tracked and resolved internal control issues (41 identified issues identified in late 2008 with only 13 issues open and being addressed as of October 2012).

Kaiser Permanente, San Diego, CA and Oakland, CA, 10/2005 10/2008 and 5/1998 2/2000

Various Positions

Senior Accountant, Human Resource Shared Service Organization (HRSSO) (5/2007 10/2008)

         Managed a team of 11 employees and realigned the structure and duties of the team for efficiency/ retention.

         Managed HRSSO SOX deficiencies and coordinated external and internal audits.

         Led a team of managers from KP finance departments to develop a comprehensive training syllabus to provide detailed skill sets needed for new employees to successfully perform their duties within the Northern California Controllers Group. The syllabus also served to provide an organized outline of skills needed for employees to advance in their careers.

         Conceptualized a reformed structure and theme of the NCAL General Accounting department s realignment to increase staff retention, create more opportunities for staff development, better processes, and rebalance staff workloads.

Senior Lead Accountant, General Accounting (10/2005 5/2007)

         Led a team of 9 and prepared complex entries and reconciliations for the NCAL Hospitals and HealthPlan entities. Managed SOX deficiencies, employee performance, ad hoc projects and reported to senior management on monthly fluctuations.

Account Admin Rep (5/1998 2/2000)

Continued

Erik L. Tigard, Page 3 of 3

Professional Experience, continued

Burr, Pilger Mayer LLP (5/2004 10/2005), Zajac Perrone LLP and Others (2/2000 5/2004)

Certified Public Accountant

         Began with a mid-sized CPA firm and ended with Burr, Pilger Mayer LLP, one of the largest California-based consulting and accounting firms. Served on one of the country s largest SEC teams, conducted full spectrum SOX engagements, audited, reviewed and prepared 10-Q and 10-K filings and much more.

MBA, Healthcare Administration, Jack Welch Management Institute, Strayer University, Washington, DC. (in progress, expected 12/2018)

Graduate study in Information Technology, California State University, San Bernardino, CA

Bachelor of Arts, Business and Accounting, Coe College, Cedar Rapids, IA

Certifications

         Certified Public Accountant California (#85529), Nevada (#5639R) and Arizona (#18476)

         Certified Healthcare Financial Professional (CHFP)

         Lean Six Sigma Green Belt program, Villanova University, certification expected May 2018

Professional Affiliation

         Member, Healthcare Financial Management Association (HFMA)

Volunteerism and Community Involvement

         Founded and maintained Amazing Acts of Kindness Coachella Valley, a MeetUp group dedicated to volunteer work in the local area.

         Volunteer, Elementary School Reading Program in Palo Alto.

         Spearheaded founding and establishment of Rebuilding Together Oakland while at Kaiser Permanente. Conceived the program, obtained funding, solicited volunteers, and organized a volunteer project whereby Kaiser sent 50 volunteers and funding to rebuild a low income family s home in East Oakland. Received personal recognition during the NCAL Controller s Annual All-Hands Meeting for leading the project.