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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ￨ abc@xyz.com
Proficient, accomplished business professional seeking to apply comprehensive skill sets, history of successful business efforts and years of experience to a rewarding new role as an Office Operations Specialist.
Profile
Skilled in staff leadership, operations management, customer service, financial management, reporting, personnel instruction, administration and problem resolution.
Highly accomplished in interpersonal communication, assessment of detailed criteria and preparation of comprehensive documentation.
Adept at and experienced in collaborating with diverse personnel to successfully attain program targets.
Superior proficiency in Westlaw, Lexis Nexis, Acrobat, Casemap, Timemap and MS Office applications.
Fluent in both English and Spanish.
Education
Georgetown University School of Continuing Studies, Washington, DC
Paralegal Certificate, 2013
Valdosta State University, Valdosta, GA
Bachelor of Arts - Political Science, 2011
Dean's List student
Hope Scholarship Recipient
Gaines-Jones Education Foundation Scholarship Recipient
Member - Pi Gamma Mu
Member - Sigma Alpha Pi
Member - Student Government Association
Professional Background
Substitute Teacher, Prince William County Public Schools 2017 - Present
Fill in for normal teacher and conduct classroom activities, enact lesson plans, maintain order, issue & grade assignments and communicate with parents, faculty & administration.
Visual Merchandising Leader, Target, Merrifield, VA 2015
Served as Lead Merchandising Brand Team Member for Home, Apparel & Accessories, Seasonal and Beauty departments and drove exceptional visual merchandising of products to drive elevated profitability.
Continually monitored sales trends to determine best ways to merchandise displays and instructed staff members.
Operations Adviser, DriveTime, Temple Hills, MD 2014 - 2015
Effectively collaborated with Sales Team to facilitate productivity, profitability and employee satisfaction.
Accurately processed financial transactions, managed documentation and issued invoice payments.
Regional Trainer for new employees.
Coordinated with local DMV offices to register vehicles and supplied buyers with license plates & documents.
Diligently managed inventory, placed orders for replenishment stock and noted consumption trends.
Yyyyyy x. yyyyyy
Page Two
Sales Leader, Bath and Body Works, Woodbridge, VA 2013 - 2014
Skillfully directed subordinates engaged in customer service, product merchandising and operations.
Expertly instructed new personnel, collaborated with store leadership and resolved problems.
Oversaw inventory, placed orders for replenishment & new products and documented all activities.
Sales Associate, Bath and Body Works, Woodbridge, VA 2011 - 2013
Knowledgeably assisted customers and provided considered product recommendations.
Accurately processed financial transactions, stocked displays and merchandised products.
Customer Service Representative, eLead CRM, Valdosta, GA 2012
Provided superior customer service, knowledgeably answered inbound calls and successfully handled large volumes of communication.
Intern, Office of the Solicitor General, Valdosta, GA 2010
Effectively conducted administrative tasks such as drafting correspondence, filing or shredding documentation and observing court proceedings.
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