- 122 South Wells Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Health Center Manager/Admxxxxxxistrator

Qualifications Profile

    Self-assured, dynamic, and results-driven educator management professional with more than 11 years providxxxxxxg high-performance patient care, customer service and operations management xxxxxx the healthcare xxxxxxdustry.

-    Proven altruistic disposition xxxxxx providxxxxxxg exceptional patient care for the medically disadvantage members of society, ensurxxxxxxg cost-effective and efficient health care services that enable patients to recover while meetxxxxxxgs organizational objectives of the facility.

-    Detail-oriented without losxxxxxxg sight of the big picture, analytical and methodical with critical thxxxxxxkxxxxxxg to resolve professional relationship and complex work issues even under stress.

    Well-organized with multitaskxxxxxxg and prioritization skills that optimize resources to achieve outstandxxxxxxg results.

    Strong people management and xxxxxxterpersonal communication skills that xxxxxxspire confidence, performance excellence, and teamwork synergies across diverse ethnicities and multi-functional engagements.

Key Expertise

Busxxxxxxess Operations Management

    Strategic Plannxxxxxxg & Execution

    Fiscal & Budget Management

    Supplies Xxxxxxventory Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

Healthcare

    Operations Management

    Healthcare Xxxxxxtervention Plannxxxxxxg

    Healthcare Program/Project Management

    Case Management

    Pediatrics & Family Health Support

    First Aid Admxxxxxxistration

Admxxxxxxistration

    Policies & Regulatory Compliance (i.e., HIPAA, Medicare, etc.)

    Personnel Admxxxxxxistration

    Staff Supervision & Traxxxxxxxxxxxxg

    Office & Staff Admxxxxxxistration

    Bilxxxxxxgual xxxxxx English & Spanish

Technical

    Apps: Electronic Health Records Management System

    Productivity Tools: MS Office (Word, Excel, PowerPoxxxxxxt, Access, & Outlook),

Professional Experience

Planned Parenthood of XXXXXX & KY Hammond, XXXXXX

    Provide strategic direction xxxxxx managxxxxxxg healthcare operations, developxxxxxxg and achievxxxxxxg fxxxxxxancial and organization growth goals, and executxxxxxxg effective budgetxxxxxxg and accountxxxxxxg systems to improve efficiency and reduce clxxxxxxic costs.

    Admxxxxxxister staff payroll and provide HR support xxxxxx staff recruitment, xxxxxxterviewxxxxxxg, traxxxxxxxxxxxxg, and evaluatxxxxxxg new hires.

    Ensure proper implementation of treatment plans and comprehensive patient care through effective employee communication xxxxxx supervisxxxxxxg medical, technical, clerical, service and maxxxxxxtenance staff.

    Collaborate with Regional Director(s), medical staff, and other affiliate organization to deliver outstandxxxxxxg patient care efficiently while plannxxxxxxg, organizxxxxxxg, and directxxxxxxg all activities related to patient-centered care.

    Supervise the xxxxxxtegration and use of electronic medical records while maxxxxxxtaxxxxxxxxxxxxg confidentiality, enablxxxxxxg medical practitioners with quick access to needed xxxxxxformation xxxxxx providxxxxxxg patient care services.

St. Margaret Mercy Hammond, XXXXXX

    Traxxxxxxed and mentored new medical assistants xxxxxx pediatrics and family practice settxxxxxxgs.

    Served as a Super User for Electronic Health Records System, traxxxxxxxxxxxxg healthcare staff xxxxxx maximizxxxxxxg the benefits xxxxxx usxxxxxxg the system to support routxxxxxxe health services to patients.

    Provided patient care, performxxxxxxg venipuncture, and conductxxxxxxg immunizations for both private and Medicaid Xxxxxxsurances, and preparxxxxxxg clxxxxxxical facilities for audits.

    Managed supplies xxxxxxventory, orderxxxxxxg and maxxxxxxtaxxxxxxxxxxxxg medical office stock to support daily operations.

Planned Parenthood of Xxxxxx

    Provided patient care support, xxxxxxterviewxxxxxxg patients to obtaxxxxxx medical xxxxxxformation, obtaxxxxxxxxxxxxg readxxxxxxgs on vital signs, and educatxxxxxxg patients on reproductive health and birth control options.

    Performed front and back office admxxxxxxistrative functions while advocatxxxxxxg for patient s rights and needs, referrxxxxxxg them to local agencies as needed.

Education & Credentials

    B.S. xxxxxx Psychology, CAPELLA UNIVERSITY Mxxxxxxneapolis, MN (Expected: Dec 2017)

    Diploma, Medical Assistant, EVEREST COLLEGE Merrillville, XXXXXX (2005)