Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

Organizational Development ~ Program Administration ~ Human Resources

Workforce Development ~ Leadership Development ~ Process Improvements

         Hold an active Secret Security Clearance and 20+ years experience with U.S. Army; recipient of multiple awards, medals, and badges throughout military career.

         Possess strong program management experience with the ability to identify needs, allocate resources, create plans, and facilitate seamless implementation within timeline and budget parameters.

• Proficiency in human resources functional areas such as team-building, training, coaching, counseling, performance management, EEO compliance, conflict resolution, and organizational safety.

         Exceptional blend of critical thinking, problem solving, analytical, and data management skills.

         Well-versed in leveraging total quality management (TQM), continuous improvement, and Six Sigma approaches to fine-tune organizational processes and operations.

• Adept at mentoring and managing people from diverse cultures and socioeconomic backgrounds.
• Constantly foster a respectful workplace climate essential to maximizing staff retention and cohesiveness.
• Able to provide practical and budget-compliant recommendations on manpower and human investment.

         Excel in conducting comprehensive needs analysis, developing training & leadership development plans, and delivering compelling and motivational presentations.

Bachelor s Degree, Organizational Development, University of the Incarnate Word, San Antonio, TX, 2017

Certified Basic Lifesaver for Healthcare Providers

Certified Emergency Medical Technician

Completed extensive and ongoing training throughout military career covering topics such as leadership, healthcare administration, safety, and HIPAA compliance.

         Structured and delivered first responder training program across several Fort Huachuca facilities.

         Functioned as Senior Medic in charge of triage, security, and treatment of 200+ Afghan nationals trapped in an avalanche.

         Improved emergency care services by expanding casualty collection points to enable medical access for 1,500 additional service members in remote areas outside of Bagram Airfield s main post.

         Sole Senior Clinical NCO to oversee both primary care product lines as well as ancillary services spanning orthopedics, optometry, pharmacy services, community health, radiology, lab, behavioral health, preventive medicine, and physical therapy.

         Substantially improved training to increase proficiency by 70%+, save 300 man hours, and slash expenses by $25K within 120-day period at Tampa Military Entrance Processing Station.

         Guided safe return of 11 medics, four providers, two medical logistics specialists, and six administrative staff after having successfully completed challenging mission in an austere environment.

Continued ►

Yyyyyy x. yyyyyy Page 2 of 2

Raymond W. Bliss Army Health Center, Fort Huachuca, AZ, 2013 to 2016

Company First Sergeant 2014 to 2016

         Oversaw health, morale, and welfare of 300+ military, civilian, and contract personnel across three locations, and governed $18M in equipment, assets, and housing.

         Coordinated training in cyber awareness, cyber security, patient safety, information awareness, Sexual Harassment Assistance Response Program (SHARP), and Equal Employment Opportunity (EEO).

         Provided instruction in SHARP to substantially increase number of qualified trainers.

         Launched physical fitness program to achieve and sustain 100% compliance with military standards.

         Revitalized mentorship program to achieve 100% increase in enlisted promotions at company level.

Senior Clinical Non-Commissioned Officer 2013 to 2014

         Spearheaded full-scope clinical services encompassing patient care, quality control, patient satisfaction, and leadership of 150 personnel, 70 support staff, and 32 providers.

         Controlled equipment and facilities valued at $18M, monitored quality control, advised facility leadership in process improvement initiatives, and standardized clinical data entry and reporting to enrich access to care and fortify regulatory compliance.

         Instituted computer kiosk stations to streamline access to virtual appointments, elevate quality and efficiency of non-emergent care, and generate savings of $2K.

         Accepted and successfully fulfilled concurrent role as Group Practice Manager for 90+-day period.

Tampa Military Entrance Processing Station, Tampa, FL, 2011 to 2013

Non-Commissioned Officer-in-Charge , Medical Department

         Supervised administration of medical evaluations of Armed Services applicants at Joint Service Military Entrance Processing Station (MEPS).

         Directed, motivated, mentored, coached, and evaluated 27 personnel.

         Helmed $160K in equipment and $250K+ in essential resources.

         Coordinated audiometric examinations to assess hearing loss via Defense Occupational and Environmental Health System - Hearing Conservation system.

         Established standard operating procedures to effectively lower medical consult rates by $1,500.

         Influenced and evolved Tampa MEPS to rank as #1 among 68 MEPS nationwide.

         Captured unprecedented 25% savings on transportation and lodging contracts.

         Championed efforts to result in recognition as first processing facility to front-load applicants with no prior medical issues, markedly boosting efficiency.

HSC 603^rd Aviation Battalion, Hunter Army Airfield, GA, 2006 to 2011

Medical Platoon Sergeant, Medical Logistics HQ

         Guided, mentored, motivated, and supervised cohesive team of 80 clerical, administrative, and technical personnel.

         Expeditiously processed incoming personnel and trained soldiers in rendering emergency medical aid in support of global operations.

         Partnered with Human Resources to process personnel actions including awards, compensation, terminations, and counseling.

         Prepped personnel for deployments, maintained accountability for issued weapons, and diligently monitored equipment valued at more than $500K.

         Identified as superior performer in challenging scenarios and handpicked by executive management to serve as Task Force Falcons Downed Aircraft Recovery Team s medic.

         Chosen as sling-load validation authority charged with ensuring safe transfer of hundreds of personnel and equipment valued at millions of dollars.

         Masterminded supply reordering process to maintain constant rotation of stock without single incident of supply shortage across three facilities, effectively safeguarding health and welfare of 45+ personnel.

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ● abc@xyz.com

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

Please accept this letter and accompanying resume in application for the (INSERT JOB TITLE) opportunity that is currently available with (INSERT NAME OF COMPANY). In advance, thank you for your time and consideration.

I offer significant expertise in all areas of administrative and operations management, exceptional talents in organizational development and human resources, and proven abilities in personnel leadership and problem resolution. My extensive experience across healthcare administration, crisis management, process automation, and customer service capacities certainly indicates my impressive versatility and ability to drive business transformations in any environment. Most recently, I completed my undergraduate degree in Organizational Development, and have been accepted into graduate school for Healthcare Administration. To complement these qualifications, I offer outstanding analytical, strategic planning, supervisory, and budgeting skills.

As a proactive contributor to your organization, you will find me to be a stellar leader committed to supporting you in achieving your objectives through a commitment to quality, productivity optimization, and continuous improvement. I am confident that I could be an asset to your company, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy