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Yyyyyy x. yyyyyy

- 261 Scofield Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Business Manager


Qualifixxxxxxtions Profile


    Highly self-motivated and results-driven management professional with more than 31 years providing high-performance sales, account management, customer service and operations support mostly in the commercial transport and retail industries.

    Detail-oriented without losing sight of the big picture, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.

    Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographics.


Key Expertise


    Marketing & Sales (Trad. & Online)

    Business Development

    Retail Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Market Research & Planning

    Event Management

    Product Presentation

    Product Branding & Positioning

    Merchandise Inventory Management

    Portfolio Management

Business Management

    Strategic Planning & Execution

    Fisxxxxxxl & Budget Management

    Process/Workflow Improvement

    Continuous Quality Improvement

    Profitability Management

    Inter-Office Coordination

    Negotiations & Diplomacy

    Policies & Regulatory Compliance

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management

    MS Office (Word, Excel, Outlook, & PowerPoint, )

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing


Professional Experience


OOCL (USA), Inc.

Director of National Accounts Ÿ Orange County, XXXXXX Sep 2013 Mar 2016

    Target and secure new large accounts to further grow the xxxxxxrgo owner transportation business.

    Support and grow major Ocean Transportation Intermediary (OTI/NVOCC) business.

    Consistently achieve company growth objectives and portfolio expansion.

Managing Director/President - Express System Intermodal, Inc.Ÿ Lisle, IL (Affiliate of OOCL) May 2012 Aug 2013

    Provided full cycle P&L accountability and company oversight

Director of Western Region Sales Ÿ Cerritos, XXXXXX Aug 2010 Apr 2012

    Provided strategic direction for the regional sales programs in 11 states in the West Coast.

    Exceeded budget objectives, and implemented corporate and loxxxxxxl initiatives to improve efficiency.

    Manage people, assets, and portfolio meeting performance metrics and improving profitability through sound resource management.

Director of Operations Ÿ Long Beach, XXXXXX Jan 2005 Jul 2010

    Managed container transportation operations for the Southern Xxxxxx territory, involving vessel, terminal, rail, depot, and truck supplier management.

    Utilized best of breed suppliers and created value and yield through efficient operations.

    Negotiated rates and services from critixxxxxxl suppliers, securing short and longer term economies of sxxxxxxle.

    Maximized operational xxxxxxpacity through dynamic volumes, zero tolerance for disruption and consistent compliance with industrial regulations.

    Managed internal process and technology to improve gateway and loxxxxxxl xxxxxxrgo handling.

    Collaborated with loxxxxxxl labor and politicians on various transportation related initiatives and advoxxxxxxcies.

Service Center Director Customer Service Ÿ Charleston, SC Jan 2003 Dec 2004

    Led a cross functional team in providing customer service in compliance with service quality standards.

    Ensured meeting customer needs in accordance with the terms of our business agreements.

    Provided key input in the retention, development and acquisition of targeted businesses.






Yyyyyy x. yyyyyy

- 261 Scofield Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professional Experience (continued)


Amerixxxxxxn President Lines Ltd., Inc.Ÿ Atlanta, GA.

Director of Southern Region Sales Jan 2000 Dec 2002

    Provided strategic direction is managing sales and customer accounts in a 13-state region.

    Met or exceeded company commercial targets consistently.

    Implemented structural and process change in ensuring efficiency and in reorganizing the company.


OOCL (USA), Inc.

Regional Sales Manager Ÿ Houston, TX Jan 1998 Dec 1999

    Led the Gulf sales team in meeting or exceeding sales performance targets.

    Instrumental in creating and developing an additional service center based on business needs.

Sales Representative Ÿ Kansas City, KS Jan 1997 Nov 1998

Sales Representative Ÿ Pleasanton, XXXXXX Jan 1995 Dec 1996


Sea Land Services Ÿ Oakland, XXXXXX

Senior Inside Sales Representative Jan Dec 1995


Amerixxxxxxn President Lines Ltd., Inc.Ÿ Oakland, XXXXXX

Inside Sales Jan 1993 Dec 1995


Various Earlier Jobs

Retail Management | Shipping/Receiving/Inventory Control |

Sales (Schools Supplies, Insurance, Copiers, Beer)

Food Services | Construction Jan 1985 Jan 1993


Eduxxxxxxtion & Credentials



B.S. in Econometrics & Quantitative Economics



A.A. in Liberal Arts, 3.95 GPA, Honored with Xxxxxxrl Drexel scholarship for axxxxxxdemic achievement


Awards & Recognition

    APL Crystal Eagle Award | OOCL Rising Star Award



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