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Yyyyyy x. yyyyyy
- 261 Scofield Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Business Manager
Qualifixxxxxxtions Profile
Highly self-motivated and results-driven management professional with more than 31 years providing high-performance sales, account management, customer service and operations support mostly in the commercial transport and retail industries.
Detail-oriented without losing sight of the big picture, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to strategize solutions in addressing work issues even under stressful work conditions.
Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results from concurrent tasks.
Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities and demographics.
Key Expertise
Sales
Marketing & Sales (Trad. & Online)
Business Development
Retail Sales Management
Territory Sales Administration
Multiple Account Management
Customer Service Management
Relationship Management (Customers, Public, & Suppliers)
Market Research & Planning
Event Management
Product Presentation
Product Branding & Positioning
Merchandise Inventory Management
Portfolio Management
Business Management
Strategic Planning & Execution
Fisxxxxxxl & Budget Management
Process/Workflow Improvement
Continuous Quality Improvement
Profitability Management
Inter-Office Coordination
Negotiations & Diplomacy
Policies & Regulatory Compliance
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
MS Office (Word, Excel, Outlook, & PowerPoint, )
Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing
Professional Experience
OOCL (USA), Inc.
Director of National Accounts Ÿ Orange County, XXXXXX Sep 2013 Mar 2016
Target and secure new large accounts to further grow the xxxxxxrgo owner transportation business.
Support and grow major Ocean Transportation Intermediary (OTI/NVOCC) business.
Consistently achieve company growth objectives and portfolio expansion.
Managing Director/President - Express System Intermodal, Inc.Ÿ Lisle, IL (Affiliate of OOCL) May 2012 Aug 2013
Provided full cycle P&L accountability and company oversight
Director of Western Region Sales Ÿ Cerritos, XXXXXX Aug 2010 Apr 2012
Provided strategic direction for the regional sales programs in 11 states in the West Coast.
Exceeded budget objectives, and implemented corporate and loxxxxxxl initiatives to improve efficiency.
Manage people, assets, and portfolio meeting performance metrics and improving profitability through sound resource management.
Director of Operations Ÿ Long Beach, XXXXXX Jan 2005 Jul 2010
Managed container transportation operations for the Southern Xxxxxx territory, involving vessel, terminal, rail, depot, and truck supplier management.
Utilized best of breed suppliers and created value and yield through efficient operations.
Negotiated rates and services from critixxxxxxl suppliers, securing short and longer term economies of sxxxxxxle.
Maximized operational xxxxxxpacity through dynamic volumes, zero tolerance for disruption and consistent compliance with industrial regulations.
Managed internal process and technology to improve gateway and loxxxxxxl xxxxxxrgo handling.
Collaborated with loxxxxxxl labor and politicians on various transportation related initiatives and advoxxxxxxcies.
Service Center Director Customer Service Ÿ Charleston, SC Jan 2003 Dec 2004
Led a cross functional team in providing customer service in compliance with service quality standards.
Ensured meeting customer needs in accordance with the terms of our business agreements.
Provided key input in the retention, development and acquisition of targeted businesses.
Yyyyyy x. yyyyyy
- 261 Scofield Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com
Professional Experience (continued)
Amerixxxxxxn President Lines Ltd., Inc.Ÿ Atlanta, GA.
Director of Southern Region Sales Jan 2000 Dec 2002
Provided strategic direction is managing sales and customer accounts in a 13-state region.
Met or exceeded company commercial targets consistently.
Implemented structural and process change in ensuring efficiency and in reorganizing the company.
OOCL (USA), Inc.
Regional Sales Manager Ÿ Houston, TX Jan 1998 Dec 1999
Led the Gulf sales team in meeting or exceeding sales performance targets.
Instrumental in creating and developing an additional service center based on business needs.
Sales Representative Ÿ Kansas City, KS Jan 1997 Nov 1998
Sales Representative Ÿ Pleasanton, XXXXXX Jan 1995 Dec 1996
Sea Land Services Ÿ Oakland, XXXXXX
Senior Inside Sales Representative Jan Dec 1995
Amerixxxxxxn President Lines Ltd., Inc.Ÿ Oakland, XXXXXX
Inside Sales Jan 1993 Dec 1995
Various Earlier Jobs
Retail Management | Shipping/Receiving/Inventory Control |
Sales (Schools Supplies, Insurance, Copiers, Beer)
Food Services | Construction Jan 1985 Jan 1993
Eduxxxxxxtion & Credentials
UNIVERSITY OF XXXXXX LOS ANGELES (UCLA) Ÿ Los Angeles, XXXXXX (1987 1989)
B.S. in Econometrics & Quantitative Economics
DIABLO VALLEY COLLEGE Ÿ Concord, XXXXXX
A.A. in Liberal Arts, 3.95 GPA, Honored with Xxxxxxrl Drexel scholarship for axxxxxxdemic achievement
Awards & Recognition
APL Crystal Eagle Award | OOCL Rising Star Award
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