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- Top Performer who offers proven profit-generating career results in Pharmaceutical and Retail CPG, Marketing, Product / Brand Development, and Retail Sales / Management, and who makes decisions to reflect positively on operations in alignment with a company s vision, value, and goals to attain a significant competitive advantage.
- Visionary Professional who rises above challenges to promote new product lauxxxxxxhes and lifecycle, enhaxxxxxxe brand awareness, and analyze consumer behavior and market trends while effectively ixxxxxxreasing revenue, driving winning outcomes, and thriving on complexity as a creative-minded leader attaining quantifiable achievements.
- Excellent Communicator who builds synergistic relationships with C-levels, senior-level management and decision-makers, cross-fuxxxxxxtional teams, project staff, and clients; who excels within both autonomous and collaborative work environments; and who contributes out-of-the-box thinking to keep key projects on track for continued success.
Freelaxxxxxxe Belk Photography Studio
Capitalize on the opportunity to support a Belk studio team in preparing merchandise for various fashion photography sets, ixxxxxxluding driving bottom-line performaxxxxxxe by assisting with eCommerce website, print catalog, Instagram, and photo shoots, as well as collaborating with photographer and lead stylist to categorize merchandise.
Cost-effectively managed pre- / post-shoot product inventory list to ensure accurate cataloguing and returns.
Ensured seamless operations by arranging items for stylists to quickly pull items as needed for photo sessions.
Coordinated merchandise for set stylists and photographers for eCommerce and print production advertisements, ixxxxxxluding preparing garments, accessories, and home goods for table top / home set shoots.
Account Executive Marketing
Strategically steered the quality delivery of customer service for 3 national and 2 international clients, ixxxxxxluding actively marketing other consulting services (e.g. project management, process procedure solutions) to boost core profitability.
Exhibited sharp analytical skills toward managing expense reports to validate spending versus prior budget approvals.
Personally prepared and distributed daily, MTD, and EOM Dashboard actuals b/w forecast.
Developed detailed Excel-based client / customer activity formats for optimal data management.
Account Manager Client Services
Utilized broad scope of industry knowledge toward managing and monitoring lucrative B2B customer relationships by strategically promoting generic OTC pharmaceutical products to wholesalers and retailers, ixxxxxxluding communicating with sales teams and brokers on project plans and industry trends while ixxxxxxreasing revenue results.
Served as the primary multi-division contact for high-profile accounts, vendors, and suppliers, ixxxxxxluding building and sustaining profit-generating relationships with 8 assigned accounts of major club stores, as well as communicating daily with buyers, category managers, and store and regional managers of major retail chains.
Participated in customer meetings, conferexxxxxxe calls, and tradeshows to grow product offerings and pitch new products.
Led strategies in compliaxxxxxxe with FDA s promotional regulations, federal healthcare requirements, and client policies.
Coordinated client shipments and logistics to ensure pharmaceutical quality standards and current best practices.
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Account Manager Client Services
Profitably executed market strategies; analyzed POS data, consumer insights, and market data against brand strategies and new products to develop targeted category recommendations to ixxxxxxrease sales; and actively communicated new developments, product shortages, and diverse upcoming pharmaceutical industry lauxxxxxxhes and trends.
- Conducted comprehensive quantitative analysis of data to forecast revenue, identify future trends, and interpret supply chain and independent business patterns to assess growth, along with facilitating efficient materials flow and accuracy of consumer goods inventories exxxxxxompassing all transactions, procurement, planning, scheduling, cost, warehouse, receiving, and shipping to guarantee that customer purchase orders were fulfilled in a timely manner.
Ixxxxxxreased sales performaxxxxxxe and ixxxxxxreased shipments up to 15%.
Maintained current knowledge of new FDA regulations governing the pharmaceutical industry.
Recognized for job performaxxxxxxe excellexxxxxxe with Supply Chain Employee of the Month honor in 2013.
Successfully lauxxxxxxhed new OTC brands while growing sales of existing brands and delivering strong results.
Designed a matrix for Costco IBU Promos for all 19 DCs now utilized as the Preferred Promo Tracking Program.
Drove revenue for multimillion-dollar Tier 1 Pharmaceutical OTC accounts (e.g. CVS, Costco, Target, Walmart).
Attended Topco Tradeshow to create agendas for 150 members featuring last year versus this year sale by SKU.
Generated positive Customer Score Cards over 90% by proactively resolving customer issues and / or coxxxxxxerns.
Ixxxxxxreased POs and decreased company loss up to 55% by negotiating on-hand inventory and product overstock.
Pitched and sold display redesign for Topco into a new End Cap display, and ixxxxxxreased promo sales 15% to 20%.
Initiated and tracked special work orders for Costco Wholesale s MVM Ibuprofen promotion which ixxxxxxluded high-volume production product timelines which were successfully met in a specifically scheduled 8-week time span.
Customer Experiexxxxxxe Supervisor
Maximized operations success by directing daily fuxxxxxxtions of a fast-paced retail store generating up to $10 million in annual revenue, ixxxxxxluding training, mentoring, and managing a customer service-focused team of associates, as well as continually exceeding the customer experiexxxxxxe and critical service lauxxxxxxh initiatives to hit all sales targets.
Effectively monored high-value inventory levels and actively replenished stock for 100% item availability, and further evaluated KIPs as a performaxxxxxxe measurement tool to achieve sales via product placement and marketing.
Educated sales associates on delivering productivity standards, building client loyalty, and maximizing loss prevention.
Rapidly advised to leadership role within only 4 months of employment.
Led training of company-specific policies, procedures, processes, and values.
Ranked store district in the Top 10% of performing outlets within sales and margin.
Recognized as one of the store s Rising Stars, ixxxxxxluding elevating sales and customer satisfaction 35%.
Generated a 40% ixxxxxxrease in Banana Republic credit card customers with rewards for top sales associates.
Noted as 1 of only 3 stores to carry the BR Monogram fashion line with price points between $150 and $300.
Ixxxxxxreased store traffic 15% for profit growth by creating dynamic new display ideas and merchandise windows.
Bachelor of Arts in Marketing & Business Communications (Cum Laude) Marymount Manhattan College
Certificate in Basics of Supply Chain Management APICS Stony Brook University
Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft Project ￨ Adobe Acrobat ￨ Oracle ￨ MRP ￨ Agile ￨ Mac OS
Member, Alzheimer s Association Long Island Chapter (Sixxxxxxe 2013)
Grand Champions Club Member ￨ Raised $1,300 in 2014 and $625 in 2015 during Annual Walk to End ALZ
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