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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Executive Manager with several years of experience and a proven ability to lead others and oversee daily operations within a variety of industries. Experienced in leading cross-functional teams, implementing streamlined operating procedures, managing human resources operations, and handling financial operations. Highly adept in increasing organizational productivity in addition to maintaining strong communication with co-workers, vendors, clients, and members of the community.
Technical Skills Include: Microsoft Office Suite, Quicken, and Internet Explorer
Key Competencies
|
Operations Management Strategy Development Financial Management Coaching/Training |
Staff Development Human Resources Community Involvement Workforce Planning |
Team Leadership Attention to Detail Complex Problem Solving Process Improvement |
Professional Experience
Edible Arrangements, Ft. Walton Beach, FL June 2006-Present
Owner
Direct daily operations within a successful franchise with a concentration on increasing profitability, customer retention, and productivity levels
Design and implement innovative operating policies and oversee staffing/human resources which requires supervising a team of 12, providing training, and handling seasonal workforce planning
Monitor logistics related to the completion of approximately 100 weekly deliveries, diffuse escalated customer service issues, and attend community events
Successfully achieve up to $750,000 in revenue on an annual basis, process employee payroll, and ensure compliance with federal/state regulations
Actively participate in various community events such as golf tournaments, local high school band events, and ROTC projects
Self-Employed, Fort Walton Beach, FL September 2002-June 2006
Residential Property Appraiser (Trainee)
Coordinated various appraisal projects for several clients such as financial institutions, Realtors, and private individuals within the local community
Utilized superior analytical abilities in order to analyze both historical and current market data within a focus on providing clients with accurate home/land values
Measured/outlined residential homes, townhomes, and condos, created appraisal reports, and maintained a significant knowledge of the cost, income, and sales comparison approach to appraisal reporting
United States Air Force, Eglin, AFB August 1998-May 2002
Employee/Management Liaison
Held several progressive roles within the United States Air Force which included Lead Advisor and Employee/Management Liaison to the USAF Commander in the Technical Training Squadron
Supervised daily operations for a team of approximately 200 individuals, directed human resources operations, and lead the implementation of standard operating procedures
Completed in-depth performance evaluations on a quarterly and annual basis, managed a team of 6 staff members, and oversaw the publication of both records and form letters
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Education/Certifications
Bachelor of Science, Resource Management (Magna Cum Laude Graduate)
Troy State University, Fort Walton Beach, FL
Associate of Science, Personnel Administration
Community College of the Air Force, Eglin, AFB
Associate of Science, Aircraft Systems Maintenance Technology
Community College of the Air Force, Hurlburt Field, FL
Current Class A Driver s License
Qualified to Drive: Bull Dozer, Front-End Loader, Small Tractor with Back-Hoe, 10 Ton Truck with Snowplow, 45-55 Passenger Bus, Street Sweeper, Dump Truck, Forklift, and Humvee
Community Involvement
Member, NWF All Sports Association
Board Member, Greater Fort Walton Beach Chamber of Commerce
Former President, Senior Non-Commissioned Officer Association
Member, Elk s Lodge 1795
Member, Niceville/VALP Chamber of Commerce
Lifetime Member, Troy University Alumni Association
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