Yyyyyy x. yyyyyy

4413 Carrollwood Dr. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Motivated, goal-focused SAP Subject Matter Expert (SME) with 15 years of dynamic Supply Chain, Master Data, and Enterprise Applications expertise. Possess a global background that includes leading full life-cycle implementations and master data harmonization. High achiever in maximizing profit, improving performance, streamlining operations and spearheading special projects. Driver of strategic problem solving across all orxxxxxxnizational levels; achieve goals with knowing what it takes to increase business profit levels. Seeking a technical leadership role that will allow for continued leverage of skills, as well as deliver opportunities for growth.

Consultant Services | Supply Chain Management | Enhanced Warehouse Manager (EWM) | Advanced Planning Optimization (APO)

Global Available To-Promise (xxxxxxTP) | Project Management | Communication | Orxxxxxxnization | Data Analytics | Master Data | Logistics

Warehouse Management | Strategic Planning | Material Management | Tracking Milestones | Analytical Thinking | Operations Coordination

Negotiation | Stakeholder Relations | Process Restructuring | Software Testing Lifecycle | System Development | Business Analysis

Problem Solving | Solution Development | Documentation | System Support | ASAP Methodology | Data Migration

SAP Modules: ECC, APO/xxxxxxTP, MDM, MM EWM, SCM, CRM, and HANA

Databases/Reporting: SAP BI/BW Reports, Business Objects, Crystal Reports, Oracle Discoverer

Microsoft: Access, Excel, Outlook, PowerPoint, Word, Project, Visio

Other: Informatica, SharePoint, Salesforce, Traceability Matrix, Trade Management System

  Track Customer Master Data Enablement operations rexxxxxxrding CONA SAP software for Master Data Management, often observing up to six projects at once

  Build an environment and related processes conducive to successful data mapping, conversion, cleansing and transfer

  Clarify data roles and levels of accountability at the outset between the Master Data Enablement team, Bottler Functional Leads, the CONA team and Independent Bottlers

  Work in liaison with Independent Bottlers to capture business requirements and map data, including transformation rules for all key master data domains

  Make all required master data available in the CONA and North Star systems to support business processes 

  Manage master data, testing, production, delta load and dual maintenance schedules to keep data consistent across systems

  Develop and execute deployment plans including effective mitixxxxxxtion strategies, captured for repeat use in the future

  Capture and track project tasks and resources using Microsoft Project to maintain schedules

  Connect with stakeholders via weekly status reports and Functional Lead meetings to review project schedules and deliverables; seek to identify risks and devise corresponding mitixxxxxxtion measures 

  Validate all communication via clear, compliant documentation

  Used technical and business familiarity to xxxxxxther and analyze client requirements for customer and product master data

  Regularly touched base with Technical Project Leads and Developers to finalize business requirements, determine project goals and craft solutions used to align with stakeholders expectations

  Kept schedules in Microsoft Project to capture and track necessary resources and completed tasks

  Led stakeholders in process mapping, risk mitixxxxxxtion and impact analyses while enacting software structure specific to SAP, Salesforce and third-party platforms

  Communicated to stakeholders via weekly status reports; also met with Functional Leads to review schedules and deliverables

  Recognized as a SAP APO SME, leading Demand Planning Systems on an international level

  Managed software system development and integration at all phases of each project life cycle, encompassing analysis, design, development, testing, implementation, and post-production support efforts

  Migrated the demand planning systems network to a Hewlett- network server from a Kimberly-Clark one

  Alleviated the workload by 60% using an enhancement to the product attribute system

  Devised standard operating procedures (SOPs) for demand management; resulted in procedural consistency and de-duplication

  Headed effective project planning during a global Ebola outbreak; captured $3M incremental sales as a result

Yyyyyy x. yyyyyy

Continued

  Deployed SAP systems to three warehouses in Mexico; involved at all phases from blueprinting to go-live; also led Unit, Integration and Regression Testing efforts

  Guided end-users over the course of User Acceptance Testing (UAT) to allow them to validate business scenarios

  Resolved user problems post-go-live; prepared training materials, e.g. a user application manual and reference documents

  Delivered support throughout the project lifecycle per the Technology Manager and led cross-functional teams in supporting project deliverables

  Handled tickets, tasks and closures within defined service-level agreements (SLAs)

  Executed configuration changes, as well as set up delivery types, item categories and warehouse management functions

  Actively supported Inbound, Outbound and Internal Warehouse Processes including TRs, TOs, Picking and Put-Away

  Prepared Functional Specifications for CR and ensured on time- deliverables execution with the Technical Team

  Solved customer issues related to setting up warehouse management master data including storage types and bins, put-away and stock removal strategies, as well as movement types

  Participated within the Product Supply Planning Team as a SME for SAP ECC and APO

  Worked collectively with customers to define their respective project requirements

  Upheld data integrity across all SAP/APO planning systems for projects affecting the greater product portfolio

  Led mapping to document as-is and to-be processes; also crafted training and standard work processes for Master Data, APO, Versioning and Planning Teams

  Handled product launches, rollovers and maintenance across medical supplies and devices, detailed in regular and ad-hoc reports

  Also created audit reports via Microsoft Access that slashed the incidence of master data errors by 75%

  Cut workflow delays by 90% using an accelerated material creation and activation process

  Played a pivotal role in the effective launch of a 2015 e-Commerce initiative

  Rexxxxxxrded as the SME for SAP MDM; delivered project management, testing, quality assurance, and employee training guidance while leading process improvement efforts

  Enhanced operations by developing, documenting and supporting UAT via SAP test scripts and assessments

  Implemented go-lives, managed cutover and offered post-go live support

  Cultivated solutions to restructure master data, log handling and pricing to be more streamlined; completed project three months ahead of deadline by training Accenture India employees to lead a smooth two-week go-live process

  Conducted root cause analyses for failed IDOCs; set forth corrective actions in SAP for containment purposes until the issue was resolved or a continuous work-around was developed

Also worked as a Deployment Planner for Philips Healthcare and as a Customer Logistics Analyst for Xxxxxx Pacific

Master of Business Administration, Brenau University, 2017

Bachelor of Science, Xxxxxx State University

Certification Candidate, Project Management Professional (PMP), Project Management Institute

Training, Six-Sigma Black Belt, Aveta Solutions

Also trained in Target IT and SAP Customer Relationship Management