0000 xxxxxx xxxx , xxxx , xxxxx 00000 ● (xxx-xxx-xxxx ● abc@xyz.com

         Possess 19+ years experience in application and database design, development, configuration, and support.

         Excel throughout full software development lifecycle (SDLC) from requirements definition, analysis and solution design, to coding, testing, QA and implementation.

         Exemplary ability to liaise between business and technical teams to facilitate cost-effective and timely development and implementation of high-impact solutions.

         Adept at COBOL and AS400 mid-frame programming, Oracle programming, and developing cutting-edge Oracle-based applications.

         Well-versed in commercial health insurance, Medicaid, Medicare, and healthcare provider networks.

         Exceptional talents in quality assurance; constantly focus on optimizing software performance, reliability, security, usability, and compliance.

         Able to foster unified working relationships with all levels of an organization to expedite and ensure project success.

Vulcan Materials Company, 2014 to 2018

Sales Report Developer

         Contributed advanced technical acumen toward creating highly influential reports to automate and streamline business functions.

         Resourcefully consolidated multiple division-specific rock quarry plant tickets into single standardized ticket via Crystal Reports to considerably expedite problem resolution.

         Analyzed and revamped billing invoice to improve efficiency and accuracy.

         Generated, evaluated, and implemented parameter-driven custom reports for several business divisions to facilitate sales analytics and data inquiries, vital to optimizing sales forecasting activities.

         Rewrote and enhanced Apex reports, maintained source reports following Apex software upgrades, and efficiently modified reports to coincide with database modifications.

         Consistently demonstrated solid programming abilities in writing SQL queries embedded in custom Crystal Reports using SQL Server.

         Maintained up-to-date code repository for source code version using Visual SourceSafe.

         Proactively established and maintained comprehensive library of detailed test evidence for each report enhancement and maintenance fix.

         Seamlessly communicated with offshore programming resource reporting team to directly support quality assurance functions and ensure clarity and cohesiveness regarding business requirements.

         Maintained, continually monitored, and fine-tuned Apex development environments following database refreshes, and effectively performed subsequent configurations.

Informatica System Administrator

         Proficiently maintained system following upgrades and enhancements to ensure optimal performance.

         Partnered with Informatica developers, database administrators, and configuration management team to reset passwords, validate workflows, regenerate token files, and maintain associated documentation.

Continued

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

BBVA Compass, Birmingham, AL, 2011 to 2014

Business Analyst II and System Administrator

         Functioned as PPM (Project & Portfolio Management) System Administrator for banking platform and methodology initiative by providing end user training, technical support, maintenance, and application development.

         Created custom SQL queries and table views to standardize reporting and custom fields and attributes for workflow processes.

         Programmed custom dashboards, modules, and portlets for multiple banking lines of business.

         Generated and maintained custom Crystal Reports from PPM database.

         Used Oracle SQL to write custom queries and data dumps for executive management when information wasn't accessible from PPM application.

         Effectively supported and optimized time and resource management functionality of PPM.

Nichols TXEN / CSC Healthcare / DST Health Solutions, Birmingham, AL, 1998 to 2011

Government Programs Analyst and System Administrator

         Designed, developed, and maintained advanced queries and stored procedures within PL/SQL database environments.

         Leveraged Crystal Reports 11.5 to create CMS model letters, files, and reports for government programs and third-party CMS Medicare software.

         Determined and drafted business requirements, project estimates, and product design documents for third-party Medicare providers.

         Directed offshore development teams throughout several implementations.

         Executed component-level and UAT-level testing plans on dual product platforms.

         Served as MarketProminence CPS Application System Administrator.

         Led configuration management of Medicare business processes according to regulatory requirements.

         Swiftly remediated issues with third-party healthcare provider s operations.

         Reliably provided critical technical programming support for time-sensitive CMS issues in live client data environments to ensure constant regulatory compliance.

Senior Application Analyst & Developer

         Leveraged proficiency in COBOL and CL programming to design legacy healthcare claims and membership engine.

         Served as senior-level systems architect and product developer on membership subsystem and as dedicated programmer/analyst for Medicaid third-party healthcare provider.

         Oversaw planning, architecture and maintenance of EDI-driven healthcare processes.

Quality Assurance Analyst / Tester

         Supported comprehensive commercial and government healthcare platform.

         Successfully identified defects for remediation, executed test plans, and participated in configuration management to achieve QA goals.

Oracle Database, Crystal Reports, Oracle SQL, Mercury Quality Center, Test Director, Apex,

Aldon Configuration Management, PL/SQL, COBOL, CL, IBM AS400 Mainframe, Visual SourceSafe

Computer Science Jefferson State Community College, Birmingham, AL

Advanced PPM Training Hewlett Packard