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Driven, focused, and knowledgeable Strategic Leader with 12+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, increasing operational revenue, diffusing escalated customer service situations, and managing lead generation activities. Highly adept in improving operational revenue in addition to maintaining strong communication with others.

Sales/Business Development Territory Management Staff Training Contract Negotiation

Cost Reduction/Containment Client Presentations Relationship Management Customer Retention

Process Improvement Oral/Written Communication Microsoft Office Suite & SalesForce

  Direct daily sales and business development operations within a fast-paced environment with a focus on increasing productivity and operational revenue

  Identify potential clients within the territory and provide appropriate product recommendations based on their needs in addition to diffusing escalated customer service issues

  Utilize superior communication and interpersonal abilities to build rapport with both internal and external clients in addition to overseeing the sales cycle and building partnerships with IT firms

  Oversaw account management and sales logistics within the organization which centered on identifying customers within an undeveloped territory

  Performed comprehensive market research, compiled business case reports which highlighted prospective accounts, and attended weekly sales calls

  Maintained an expert level knowledge of new products and services, secured meetings with key stakeholders, and generated contracts with clients

  Coordinated account management functions which required monitoring ongoing monthly growth requirements which consisted of over $7 thousand monthly in recurring revenue and $38 thousand in non-recurring revenue

  Designed and implemented innovative sales strategies within the territory, held pre/post meeting reviews, and compiled quarterly customer reviews

  Maintained a total billable revenue of up to $5.8 million annually which resulted being awarded several internal sales awards

  Accomplishments Include:

o    Closed the first business market sales in Albuquerque which resulted in over $24 thousand in billable revenue per month for 60 months

o    Recognized as Top Sales Performer YTD in Enterprise Hospitality Product, consistently exceeded sales quotas, and achieved up to 390% of NRC sales

o    Acted as a Volunteer Executive Mentor with the Girl Scouts of New Mexico

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  Led account management tasks within a technology focused environment which includes supporting critical accounts and supporting key clients such as CYFD and Sun Healthcare Group

  Oversaw over $1 million in revenue for Sun Healthcare in addition to handling both account renewals and marketing events