- 34 Riverview Ave.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        In response to a job vacancy posting for the position of ________________, I am taking this opportunity to tender my application to become part of your team. My resum is attached for your review and consideration.

What I offer is my more than 12 years providing high-performance revenue and procurement management in the airline business, and IT operations management in the media and event/convention contracting business. I am currently with Delta Private Jets based in Erlanger, XXXXXX as its Director of Revenue Management after being promoted from Manager of Revenue and Affiliate Lift. Prior to this, I was with Fern Exposition & Event Services in Cincinnati, OH as its Director of Integrated Systems. For more details, please take a moment to go through my resum .

In leveraging my competencies in revenue management and IT operations management, I also bring to the table my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven leadership excellence. Along the way, I have also proven my interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals while forging teamwork synergies with colleagues in attaining shared commitments.

I am confident that my experience and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your management team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indicated in the heading. Thank you for our time, and I look forward to hearing from you soon.

Sincerely,

ROBERT KUHNHEIN

Attachment: Resum

- 34 Riverview Ave.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Sales/Procurement/IT Management (Commercial Aviation)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 12 years providing high-performance revenue and procurement management in the airline business, and IT operations management in the media and event/convention contracting business.

    Detail-oriented and methodical with critical thinking to address work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Airline Service Sales Management

    Retail Charter Pricing

    Customer Service Management

    Statistical Demand Forecasting

    Event Management

Business Operations Management

    Tactical & Operations Planning

    Business Development

    Relationship Management (Clients, Affiliates, Public, & Suppliers)

    Airline Revenue Management

    Profitability Management

    Fiscal & Budget Management

    Resource Procurement Management

    Service Quality Management

    Staff Supervision & Training

IT Management

    Concurrent Project Management

    Technical Service Support

    Systems/Business Needs Analysis

    Systems Development, Integration, Conversion & Migration Support

    Data & Network Center Operations & Disaster Recovery Management

    Systems Install & Divestment

Technical

    Apps in MS Windows, & AS 400

    MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    MS Visio & SharePoint

    Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

Delta Private Jets Ÿ Erlanger, XXXXXX

    Provide strategic direction in managing all facets of airline revenue covering private chartered flights, freight and Affiliate Lift services, driving the charter sales team top meet or exceed periodic sales targets.

    Increased 2015 charter sales by 53% affiliate profit margins by 4.5% over the same period in 2014.

    Managed airline revenue mix from sales operations, maximizing gross profitability through optimized capacity utilization of a diverse in-house aircraft fleet and affiliate operations.

    Tripled year-on-year operating profit from affiliate sell-off through astute management of capital resources.

    Focused on tactical execution of aircraft availability to meet customer s demands.

    Built and nurtured affiliate relationships and drove profitability by utilizing strategic sell-off initiatives.

    Identified and harnessed statistical patterns and business trends to forecast future demand, establish pricing for all retail and wholesale charter sales, and anticipate the need for additional lift.

    Coordinated coverage of ASAP trips, flight disruptions, and irregular operational situations.

Fern Exposition & Event Services Ÿ Cincinnati, OH

    Provided strategic direction in managing systems integration, developing and executing short to long term IT objectives, strategic plans, and departmental budgets aligned with corporate business mission and objectives.

    Led and directed IT projects implementing online ordering systems, network infrastructure, and back-up/recovery solutions across the company to ensure data integrity, security and redundancy for unhampered support to operations.

    Reduced IT expenditures by 10% while enhancing network stability and departmental capabilities.

    Collaborated with Finance to that IT and Graphics departments operate with labor budget constraints.

    Managed 20+ graphics specialists in 7 separate branch locations, motivating staff to meet deliverables within timelines, budgets, and challenging work demands.

    Reduced routine expenditures on graphics materials resulting in annual savings of $60T, while streamlining and centralizing materials procurement processes. Managed modifications to SharePoint-based ordering system and negotiated favorable payment terms for materials and equipment.

    Led in developing an exhibit rental sales department to generate new revenue streams.

- 34 Riverview Ave.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Comair Airlines Ÿ Erlanger, XXXXXX

    Led the procurement team in achieving all quarterly timeline and accuracy goals while realizing $50T in annual saving from astute bids, purchasing decisions, and time-saving process improvements.

    Developed and motivated direct reports to meet all procurement requirements and goals under difficult situations.

    Conducted internal surveys to assess employee satisfaction with scheduling processes and results.

    Developed and implemented process changes using survey results to increase customer satisfaction, process efficiency, and contain cost.

    Oversaw a multidisciplinary project assessing the viability of new crew bases through cost analysis and evaluation of alternatives in maintaining the required quality of life for the crew.

    Organized ramp-up plans after a work stoppage and post-9/11 problems to get the airline resume operations.

Education & Credentials

    THOMAS MORE COLLEGE / COMAIR UNIVERSITY Ÿ Crestview Hills, XXXXXX (2003)

Business / Management

    XAVIER UNIVERSITY Ÿ Cincinnati, OH (1998 1999)

Business / Marketing, Attended liberal arts classes while working at Comair.

    NORTHERN KENTUCXXXXXX UNIVERSITY Ÿ Highland Heights, XXXXXX (1994 1996)

Business, Attended liberal arts classes.

    UNIVERSITY OF KENTUCXXXXXX Ÿ Lexington, XXXXXX (1991 1994)

Business / History, Attended liberal arts classes. Class President: Kappa Sigma fraternity.

Professional Affiliations

    Volunteer: The United Way, The Cure Starts Now and Habitat for Humanity charities.