Dedicated and accomplished Operations Leader with 7+ years of experience and a solid track record of achieving exceptional levels of efficiency and productivity along with a demonstrated background in handling complex administrative operations. Possess high-level communication and analytical skills with a commitment to superior customer service. Offer solid leadership abilities with experience in mentoring cross-functional teams and implementing innovative standard operating procedures.

Operations Management Warehouse Logistics Staff Management & Training Attention to Detail

Microsoft Office Suite Safety Regulations & OSHA Standards Vendor Management Lean Manufacturing Strategies

Warehouse Equipment Process Improvement Warehousing Quality Standards Packaging

  Direct day to day warehousing and administrative operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Identify and review escalated operational issues, utilize a PIMS system to document warehouse activities, and work with customers via phone and/or email

  Coordinated administrative functions within the organization which included working closely with utility owners, contractors, and supervisory staff members

  Documented damages to infrastructure and project related issues, scheduled incoming requests, and prioritize project specific requests

  Led administrative functions within a hospitality environment which included managing front desk logistics, processing reservations, and handling guest services logistics

  Supervised a group of housekeeping staff members which required providing individualized coaching and guidance along with diffusing escalated employee issues

Nichols Five Star Charters June 2010-June 2013

  Provided transportation to customers to and from various locations throughout the eastern and southern half of the United States

  Utilized superior communication and interpersonal abilities to maintain positive relationships with customers in addition to diffusing escalated customer service situations

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Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in strategic leadership and operations management roles with experience in identifying project requirements, providing training to staff members, and overseeing warehousing logistics. In addition, I have strong experience in building positive relationships with both internal and external clients, overseeing shipping and receiving tasks, and improving current operational processes.

Career Highlights Include:

  Able to Identify and review escalated operational issues, utilize a PIMS system to document warehouse activities, and work with customers via phone and/or email

  BBA from the University of Phoenix and currently pursuing a Master s of Business Administration from the University of Phoenix (Expected May 2018)

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy