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Yyyyyy x. yyyyyy

- 920 St Francis Blvd Apt 2087 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Intern ▪ Lab Assistant (Biotechnology)

Qualifixxxxxxtions Profile


    Highly self-motivated and results-driven entrepreneur, solutions provider, and management professional with more than 16 years providing high-performance healthxxxxxxre records management, lab research support, sales and customer service, and operations management in the medixxxxxxl/healthxxxxxxre sector.

-    Proven dedixxxxxxtion to process efficiencies in healthxxxxxxre/medixxxxxxl research, generating business-enabling information and decision support for new product development and improved patient xxxxxxre.

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to resolve work issues even under stress.

    Effective interpersonal communixxxxxxtion skills that transform diversity into a unified force advantage in achieving objectives and shared commitments


Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Business Development

    B2B/B2C Sales Management

    Customer Service Management

    Market Research & Planning

Operations Management

    Inventory Management

    Fisxxxxxxl & Budget Management

    Process/Workflow Improvement

    Project/Program Management

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)


    Laboratory Research Protocols

    Specimen Management

    Stem Cell Technology

    Biotech Manufacturing

    Venous/Arterial Phlebotomy

    DNA/Molecular/Cellular Biotech


    Staff Supervision & Training

    Office & Staff Administration

    Policies & Regulatory Compliance (i.e. HIPAA, Medixxxxxxre, Medixxxxxxid, GLP/GMP, etc.)


    Electronic Health Records System

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)


Professional Experience


Oakland Medixxxxxxl Market Oakland, XXXXXX

Owner/President 2006 2016

    Provided strategic direction and leadership in managing and growing the business, overseeing budgets and resource alloxxxxxxtion, and presiding over the entire workforce in provide customer service and operating efficiencies.

    Responsible for overall accountability to shareholders and the general public, building and maintaining business relationships with clients, stakeholders, and industry partners that fostered a market-driven reputation, repeat business, and collaborative engagements in achieving shared commercial objectives.


Hayward Medixxxxxxl Market Hayward, XXXXXX

Sales Associate 2003 2006

    Provided excellent sales service, collaborating with co-workers to ensure high levels of customer satisfaction, assessing and meeting customers needs, answering queries with the needed information, and achieving department s sales goals on a monthly, quarterly and yearly basis.

    Maintained needed supplies in-stock and serviceable in assigned areas, processed POS (point of sale) purchases, cross-sold products, handled merchandise returns, and complied with inventory control procedures.

    Suggested and executed approved process improvements in key performance areas in marketing and operations.

    Built sustainable professional and productive relationships with customers and medixxxxxxl suppliers.


St. Luke's Subacute Hospital & Skilled Nursing Facility Ÿ Boise, IL

Medixxxxxxl Records Manager 2000 2003

    Managed a referral tracking system to insure proper follow-up of patient xxxxxxre referred for outside consultations and imaging services, as well as a system for safeguarding and updating active and inactive patient medixxxxxxl records

    Served as an adviser on medixxxxxxl records policies and consultant to medixxxxxxl staff, ensuring regular updating of active and inactive patient medixxxxxxl records.

    Identified opportunities for process and workflow improvement, recommending more efficient and cost-effective operating policies and procedures.

    Provided HR support on staff recruitment, recommending pay hikes, promotions, and job placements, training medixxxxxxl records staff, onboarding new hires, developing attitudinal openness to collaborative engagements and interaction with other units, evaluating performance, and implementing remediation training as needed.

    Oversaw processing of subpoenas and depositions consistent with legal regulations.

    Assessed office need for equipment and supplies, initiating procurement processes as needed.




Yyyyyy x. yyyyyy

- 920 St Francis Blvd Apt 2087 Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professional Experience (continued)


St. Luke's Subacute Hospital & Skilled Nursing Facility Ÿ Boise, IL (continued)

Clinixxxxxxl Laboratory Assistant (CPT II)

    Under the direction of the Laboratory Director and Manager, or designee, received and processed specimens, providing administrative and clerixxxxxxl tasks, and performing phlebotomy within the scope of Unlicensed Laboratory Personnel as described in B&PC 1269.

    May operate automated or semi-automated test equipment, or plate and process microbiology specimens under the direct and constant supervision of a licensed person, as authorized under Xxxxxx lab law.



Glial Fibrillary Acidic Protein (GFAP) Laboratory Palo Alto, XXXXXX

Intern 1994

    Provided support in routine research, assisting staff in laboratory or fieldwork, dispensing lab supplies, cleaning glassware and lab premises, maintaining inventory, performing assays, and conducting experiments.


Eduxxxxxxtion & Credentials


    A.A.S. in Biotechnology, CITY COLLEGE OF SAN FRANCISCO San Francisco XXXXXX ( 2016 Present)

Relevant Coursework: GLP/GMP Principals, Mammalian cell culture, fluorescent cell technology, stem cell technology, protein purifixxxxxxtion, recombinant DNA biotechnology, molecular & cellular biotechnology.

    B.S. Biochemistry, UNIVERSITY OF DENVER, Denver CO (1994 1996, incomplete )


Professional Training & Certifixxxxxxtions

    Certifixxxxxxtion in Stem Cell Technology, Environmental Monitoring, & Biomaufacturing, City College of San Francisco

    Certified Fitter in Gradient Compression Garments

    Certified Fitter in Lyphodema Garment ABC Certified Fitter of Therapeutic Shoes.

    Certifixxxxxxtion in Skin, Wound & Ostomy Xxxxxxre

    Certifixxxxxxtions in Wound Bed Preparation, Continence Xxxxxxre, Diabetic Foot Ulcers, Prevention of Pressure Ulcers & Skin Tears.

    Certifixxxxxxtions in Electric Scooter, Lift Chair & Power Chair Repair.

    Certifixxxxxxtion in Venous and Arterial Phlebotomy, Boston Reed College. Napa XXXXXX (1997)


Axxxxxxdemic & Professional Affiliations

    Member: Amerixxxxxxn Institute of Biologixxxxxxl Sciences (AIBS) | League of Conservation Voters

    Member: Beta Theta Pi | Sierra Club.


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