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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

Customer Service | Administrative Support

 

Summary

 

         Over 30 years of experience providing top notch customer service and administrative support.

         Strong written and oral communication skills, key to forming positive relationships and ensuring overall satisfaction.

         Recognized for the ability to resolve inquiries and promote company services.

         Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.

Skills

 

  Customer Service

  Attention to Detail

  Administrative Support

   Problem-Solving

  Coordination

  Data Entry

 

Experience

 

American Eagle Insurance Agency, Nationwide Insurance, East Point, GA 2008-Present

Administrative Assistant

         Deliver high quality administrative support within a fast-paced office environment.

         Demonstrate strong communication skills throughout daily interactions with patrons.

         Provide service to customers in person and over the phone.

         Maintain accurate account / payment information.

         Handle correspondence among other insurance companies and Agents.

 

Grady Memorial Hospital, Atlanta, GA 2006-2008

Switch Board Operator

         Utilized excellent communication skills throughout daily interactions.

         Provided direct support, resolved inquiries and appropriately routed calls.

 

Waffle House Inc, Atlanta, GA 1984-2006

Sales Representative | Service Trainer

         Provided excellent customer service in a fast-paced restaurant.

         Demonstrated an ability to complete assigned tasks in a timely manner.

         Conducted in depth training centered around company policies / regulations.

 

Education & Professional Development

 

Coursework Completed Toward Bachelor Degree in Social Work, Shorter College

Associate Degree in Social Work, Atlanta Metropolitan College

Administrative Assistant Certification

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