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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Customer Service | Administrative Support
Summary
Over 30 years of experience providing top notch customer service and administrative support.
Strong written and oral communication skills, key to forming positive relationships and ensuring overall satisfaction.
Recognized for the ability to resolve inquiries and promote company services.
Regarded for the ability to deliver outstanding results with the highest degree of expertise, service and professionalism.
Skills
Customer Service Attention to Detail |
Administrative Support Problem-Solving |
Coordination Data Entry
|
Experience
American Eagle Insurance Agency, Nationwide Insurance, East Point, GA 2008-Present
Administrative Assistant
Deliver high quality administrative support within a fast-paced office environment.
Demonstrate strong communication skills throughout daily interactions with patrons.
Provide service to customers in person and over the phone.
Maintain accurate account / payment information.
Handle correspondence among other insurance companies and Agents.
Grady Memorial Hospital, Atlanta, GA 2006-2008
Switch Board Operator
Utilized excellent communication skills throughout daily interactions.
Provided direct support, resolved inquiries and appropriately routed calls.
Waffle House Inc, Atlanta, GA 1984-2006
Sales Representative | Service Trainer
Provided excellent customer service in a fast-paced restaurant.
Demonstrated an ability to complete assigned tasks in a timely manner.
Conducted in depth training centered around company policies / regulations.
Education & Professional Development
Coursework Completed Toward Bachelor Degree in Social Work, Shorter College
Associate Degree in Social Work, Atlanta Metropolitan College
Administrative Assistant Certification
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