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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
More than 17 years of experience in sales, staff leadership, operations management, customer service, communication, relationship building, documentation and organizational collaboration.
Well-organized multitasker with strong detail orientation.
Self-driven team player with strengths in communication and developing interpersonal relationships.
Possess excellent planning, organization, time management and decision-making skills.
Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.
Fluent in English and Spanish.
Career Track
Front Desk and Assistant General Manager, Best Western Plus, Horn Lake, MS 2012 - Present
Effectively oversee Front Desk operations and ensure customer satisfaction & profitability.
Responsible for managing breakfast, laundry and Accounts Receivable & Payable activities.
Provide knowledgeable support to General Manager in all matters and resolve problems.
Winner of Employee of the Year in 2014 for superior performance of duties.
Price Coordinator, Lowe's Home Improvement, Southaven, MS 2010 - Present
Conduct comprehensive sweeps of merchandise to ensure accuracy & currency of all prices, as well as placement of orders for new & replenishment items.
Legal Secretary, Salu & Salu Law Firm, Southaven, MS 2009 - 2010
Answered incoming calls, entered information into computer, communicated with clientele, conducted consultations, provided considered recommendations and supplied exemplary customer service.
Receptionist and Data Entry Clerk, Rush Delivery, Southaven, MS 2007 - 2008
Accurately entered information into computer, communicated with clients regarding orders and tracked shipments.
Assistant Manager, Circle K, Southaven, MS 2004 - 2007
Initially recruited for role of Customer Service Representative and advanced to this role for superior performance of duties.
Oversaw all aspects of store operations and successfully maintained productive, efficient work environment.
Other Experience
Waitress and Team Leader, Ryan's Steak House, Horn Lake, MS, 2001-2004
Data Entry Clerk, Mile's Tax Service, Horn Lake, MS, 1999-2001
Education
American Hotel and Lodging Educational Institute, Orlando, FL
CHS Certification
Northwest Community College, Southaven MS
Associate degree
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City, State Zip Code
Dear :
I am contacting you to offer my services as a highly-experienced Operations Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.
During my tenure with my current employer, I have been instrumental in driving exemplary profitability, productivity and customer satisfaction, and am quite proficient in sales, staff leadership, operations management, customer service, communication, relationship building, documentation and organizational collaboration. I am also fluent in Spanish, and won Employee of the Year in 2014 at my current job.
Since my current position is that of an Assistant General Manager, I am quite comfortable completing all assignments in the absence of direct supervision, with a primary focus of executing all work on time and in excess of specification. I possess a CHS Certification and an Associate degree.
As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.
Sincerely,
Yyyyyy x. yyyyyy
Attachment
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