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Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Profile of Qualifications

 

  More than 17 years of experience in sales, staff leadership, operations management, customer service, communication, relationship building, documentation and organizational collaboration.

  Well-organized multitasker with strong detail orientation.

  Self-driven team player with strengths in communication and developing interpersonal relationships.

  Possess excellent planning, organization, time management and decision-making skills.

  Strategically coordinate and collaborate with various professionals to maximize performance in facilitating goals and attaining operational excellence.

  Fluent in English and Spanish.

 

Career Track

 

Front Desk and Assistant General Manager, Best Western Plus, Horn Lake, MS 2012 - Present

       Effectively oversee Front Desk operations and ensure customer satisfaction & profitability.

       Responsible for managing breakfast, laundry and Accounts Receivable & Payable activities.

       Provide knowledgeable support to General Manager in all matters and resolve problems.

       Winner of Employee of the Year in 2014 for superior performance of duties.

 

Price Coordinator, Lowe's Home Improvement, Southaven, MS 2010 - Present

       Conduct comprehensive sweeps of merchandise to ensure accuracy & currency of all prices, as well as placement of orders for new & replenishment items.

 

Legal Secretary, Salu & Salu Law Firm, Southaven, MS 2009 - 2010

       Answered incoming calls, entered information into computer, communicated with clientele, conducted consultations, provided considered recommendations and supplied exemplary customer service.

 

Receptionist and Data Entry Clerk, Rush Delivery, Southaven, MS 2007 - 2008

       Accurately entered information into computer, communicated with clients regarding orders and tracked shipments.

 

Assistant Manager, Circle K, Southaven, MS 2004 - 2007

       Initially recruited for role of Customer Service Representative and advanced to this role for superior performance of duties.

       Oversaw all aspects of store operations and successfully maintained productive, efficient work environment.

 


Other Experience

 

 

Waitress and Team Leader, Ryan's Steak House, Horn Lake, MS, 2001-2004

 

Data Entry Clerk, Mile's Tax Service, Horn Lake, MS, 1999-2001

 


Education

 

 

American Hotel and Lodging Educational Institute, Orlando, FL

CHS Certification

 

Northwest Community College, Southaven MS

Associate degree


Yyyyyy x. yyyyyy

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

 

Dear :

 

I am contacting you to offer my services as a highly-experienced Operations Manager and am submitting my resume for your review. In advance, I thank you for your time and consideration.

 

During my tenure with my current employer, I have been instrumental in driving exemplary profitability, productivity and customer satisfaction, and am quite proficient in sales, staff leadership, operations management, customer service, communication, relationship building, documentation and organizational collaboration. I am also fluent in Spanish, and won Employee of the Year in 2014 at my current job.

 

Since my current position is that of an Assistant General Manager, I am quite comfortable completing all assignments in the absence of direct supervision, with a primary focus of executing all work on time and in excess of specification. I possess a CHS Certification and an Associate degree.

 

As an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. I am eager to discuss how my qualifications match your needs and look forward to interviewing with you at your earliest convenience.

 

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

Attachment

 

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