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- 435 Millwater Ct. Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Retail Business Manager ▪ Sales/Customer Service Rep
Self-assured, dynamic, and results-driven professional with more than 21 years providing high-performance retail sales, customer service, and operations support most recently in the food manufacturing, merchandising industries.
- Strong dedication to process efficiencies in providing merchandising support and customer service that enable the company to penetrate new markets, develop a strong customer base, and grow the business.
- Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.
Well-orxxxxxxnized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Strong people management and interpersonal communication skills that inspire customer confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Nationality: U.S. Citizen
Passport #: _________________Date of Issue: _________________Place of Issue: _________________________
Date of Birth: ______________________Country of Birth: ______________________________
Target Country of Work: _______________________________Visa #:________________________________
Marketing & Sales (Trad. & Online)
Retail Sales Management
Multiple Account Management
Customer Service Management
Tactical & Operations Planning
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Concurrent Project Management
Staff Supervision & Training
Office & Staff Administration
Records & Document Management
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook)
Promote and sell Frito-Lay s complete line of products to existing accounts at several store locations, communicating with store personnel and working closely with full time Frito-Lay Sales Representatives to achieve sales targets.
Merchandised Frito-Lay s complete line of quality products to existing accounts in several store locations.
Provided routine inventory maintenance of greeting card products that involved ordering, restocking, straightening, and orxxxxxxnizing product and displays.
Responsible for set up and maintenance of seasonal products, processing product returns.
Processed orders and credit sales via hand held computers.
Responsible for merchandise inventory management, restocking and accounting for all jewelry items at Target outlets, filing reports, and trading cards and Malt-O-Meal cereal on a monthly basis at same location.
Provided customer service and sales servicing to various clients as an independent agent for national teleservices companies, maintaining a home-based working environment while meeting or exceeding sales quotas and service quality guidelines.
The Audio Empire Martinez, XXXXXX Office Clerk Jul 2002 Mar 2011
Internal Revenue Service Chamblee, XXXXXX Data Transcriber (Seasonal) Jan 2007 May 2008
U.S. Army EVANS, XXXXXX 31R - Multichannel Transmission Systems Operator-Maintainer Nov 1995 Nov 1998
Education & Credentials
AUGUSTA TECHNICAL COLLEGE Augusta, XXXXXX, USA (Ongoing)
Major: Electronics Technology and Industrial Systems Technology
Professional Training & Certifications
Microsoft Certified Professional Certification, PC Age Certified IT Career Institute, Parsippany, NJ, USA (2001)
Electronics Technician, A+ Certified (CompTIA), RETS Institute, Nutley, NJ, USA (2001 Present)
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