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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Career Profile

Key Contributor and Effective Leader with several years of experience in administrative and operational roles within fast-paced and high-stress environments within a variety of industries. Experienced in providing superior customer service within high-stress environments, maintaining databases, and performing complex data entry. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements. Bilingual in English and Spanish

Professional Experience

Canine Companions for Independence, Santa Rosa, CA 2014-Present

National Data Entry Clerk

 

  Directly manage various administrative and operational functions with a concentration on processing donations received from all areas of the country into an internal database

  Ensure all organizational policies/best practices are adhered to in addition to completing routine maintenance on databases which has resulted in an increase in system efficiency and productivity

 

Graton Resort & Casino, Rohnert Park, CA 2013-2014

Pit Clerk/Slot Marketing Representative

 

  Coordinated several administrative tasks within a high-stress environment which included completing accounting and shift reports during each shift in addition to assisting Floor Managers as needed

  Monitored and replenished stock levels within all podiums in addition to acting as a Slot Marketing Representative which required processing comps for customers and marketing a rewards program

 

TJMaxx, Union Gap, WA 2009-2010

Sales Associate

 

  Utilized superior communication and interpersonal abilities in order to successfully provide a stellar level of customer service at all times in addition to assisting with customer inquiries

  Processed transactions, stocked merchandised as needed, and assisted with special projects

 

Pechanga Resource & Casino, Temecula, CA 2004-2008

Specialist Officer, Department of Public Safety

 

  Facilitated several daily operational functions within the organization with a focus on increasing productivity and efficiency levels

  Acted as a Drop Team Lead which required ensuring all table drop boxes were collected and replaced within a timely manner along with ensuring all SOP s were adhered to

  Processed fills and credits, card destruction, card inventory distributions, and log entries along with fostering positive relationships with casino guests

  Assisted in the casino gift shop as needed which required stocking inventory, assisting guests with questions, and entering transactions in a Micros system

Additional Professional Experience Includes: Sales Associate, Wal-Mart, Stock Associate, Target, Merchandise Processor, Macy s, and Library Assistant, City of Riverside Library

 

Education /Certifications

Bachelor of Arts, Liberal Studies, California State University, San Bernardino, CA

Associate of Science, Riverside Communicate College, Riverside, CA

Associate of Arts, Riverside Communicate College, Riverside, CA

Multiple Subject Teaching Credential

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