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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Career Profile
Key Contributor and Effective Leader with several years of experience in administrative and operational roles within fast-paced and high-stress environments within a variety of industries. Experienced in providing superior customer service within high-stress environments, maintaining databases, and performing complex data entry. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements. Bilingual in English and Spanish
Professional Experience
Canine Companions for Independence, Santa Rosa, CA 2014-Present
National Data Entry Clerk
Directly manage various administrative and operational functions with a concentration on processing donations received from all areas of the country into an internal database
Ensure all organizational policies/best practices are adhered to in addition to completing routine maintenance on databases which has resulted in an increase in system efficiency and productivity
Graton Resort & Casino, Rohnert Park, CA 2013-2014
Pit Clerk/Slot Marketing Representative
Coordinated several administrative tasks within a high-stress environment which included completing accounting and shift reports during each shift in addition to assisting Floor Managers as needed
Monitored and replenished stock levels within all podiums in addition to acting as a Slot Marketing Representative which required processing comps for customers and marketing a rewards program
TJMaxx, Union Gap, WA 2009-2010
Sales Associate
Utilized superior communication and interpersonal abilities in order to successfully provide a stellar level of customer service at all times in addition to assisting with customer inquiries
Processed transactions, stocked merchandised as needed, and assisted with special projects
Pechanga Resource & Casino, Temecula, CA 2004-2008
Specialist Officer, Department of Public Safety
Facilitated several daily operational functions within the organization with a focus on increasing productivity and efficiency levels
Acted as a Drop Team Lead which required ensuring all table drop boxes were collected and replaced within a timely manner along with ensuring all SOP s were adhered to
Processed fills and credits, card destruction, card inventory distributions, and log entries along with fostering positive relationships with casino guests
Assisted in the casino gift shop as needed which required stocking inventory, assisting guests with questions, and entering transactions in a Micros system
Additional Professional Experience Includes: Sales Associate, Wal-Mart, Stock Associate, Target, Merchandise Processor, Macy s, and Library Assistant, City of Riverside Library
Education /Certifications
Bachelor of Arts, Liberal Studies, California State University, San Bernardino, CA
Associate of Science, Riverside Communicate College, Riverside, CA
Associate of Arts, Riverside Communicate College, Riverside, CA
Multiple Subject Teaching Credential
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