Yyyyyy x. yyyyyy

Management Executive

Project & Program Management ~ Strategic Planning ~ Operations ~ Business Development

PMO Management ~ Process Improvements ~ Contract Administration ~ Quality Assurance

         Excel at directing the complete spectrum of Project Management Office (PMO) operations as well as methodologies and services for Enterprise Project Management Office (EPMO).

         Technical expertise spans data modeling, solution architecture, Waterfall and Agile methodologies, system design, testing, release management, and implementations.

• Extremely skilled at P&L management, global project leadership, strategic planning, vendor management, delivering executive-level presentations, and leveraging appropriate project and delivery methodologies to optimize outcome.
• Adept at navigating complex projects throughout the entire lifecycle and leading teams in implementing solutions which advance business growth, productivity, and competitive positioning for large corporations.
• Able to align, coordinate, empower, and guide cross-functional teams in accomplishing objectives and meeting deadlines in a fast-paced, high-growth, and diverse environment.

         Provided extensive training in project management concepts and new process roll-outs.

         Rolled out Enterprise PMO project delivery methodology to Molina Healthcare Inc., a Fortune 300 company.

         Championed standardization of project status report at both project and portfolio levels for Molina.

         Created and launched EPMO recruitment process to 20 Molina vendors currently supporting EPMO and 25 high-level hiring managers.

         Designed demand capacity report for all PMOs within EPMO, published to AVPs each month.

         Mapped out Molina s budget process with 60 executives across IT and Business segments to comprise a portfolio of 300+ projects representing $100M+.

         Grew account from $0 to $37M at UST-Global, increasing associates from 40 to 800 in eight years.

         Amplified business growth at UST-Global by 15.6% by securing lucrative deals valued at $7M with recurring revenue of $6M YoY.

         Successfully penetrated multiple new lines of business at UST-Global encompassing data warehousing and infrastructure by winning several contracts.

         Fueled profitability margins from 27% to 42% through innovative and cost-effective use of resources.

         Presented with several Above & Beyond awards during tenure at UST-Global.

Molina Healthcare Inc., Long Beach, CA, 2011 to Present

Director, Projects & PMO (2014 to Present)

         Direct team of 10 in leveraging Waterfall and Agile methodologies for project development, manage vendor relationships, and proficiently oversee release management and application lifecycle management.

         Established EPMO Academy to educate and orient new contractors and employees, and achieved exceptional feedback from participants.

         Join forces with project managers, business analysts, and PMO leads to roll out project delivery methodology.

         Design and prototype EPMO landing site to centralize access to key data such as project management templates, portfolio management tools, organizational structure and mapping of stakeholders to functional areas.

Continued ►

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Program Management Director for Project Quality Assurance (2012 to 2013)

         Instituted Project Quality Assurance department in EPMO to facilitate process improvements, enrich vendor relations, support audits, perform capacity planning, and track metrics for project delivery and operations.

Technical Project Manager II (2011 to 2012)

         Spearheaded IT cutover component of Primavera EPPM implementation including arranging training of hundreds of staff members in Time Entry, Time Approval, and Project Management modules.

         Appointed and mobilized team of analysts to ensure rigorous compliance and consistency within time sheet entry and approval process, critical to project success.

Technical Project Manager II (2011 to 2012)

         Structured budget process for 2012 and 2013 projects by creating innovative tool in Excel (RoadMap) to efficiently collect information from all business and IT stakeholders.

         Presented RoadMap to C-level executives (CEO, CIO, CFO) and steering committee members to gain approval for implementation.

UST-Global, 2000 to 2011

Delivery Director (2005 to 2011)

         Applied dynamic leadership talents toward directing and coordinating 400 associates across seven locations for international IT outsourcing company generating $27.5M+ in 2010.

         Held full P&L responsibility and governed contract administration, deliverables, project management strategy, training, communication, program reporting, process development, and SLA management.

         Propelled business to produce $20M+ at 43% profit and remained consistently at 93%+ utilization.

         Forged productive client relationships with VP and Director to yield 38% growth YoY.

         Orchestrated quality processes onsite and offshore to drastically lower solution defects.

Senior Project Manager (2003 to 2005)

         Shaped enterprise project management strategy and headed training, communication, reporting, contract governance, deliverables, and SLA management at client site of nation s biggest healthcare payer.

         Administered $4M+ portfolio and seamlessly transitioned applications into outsourcing model.

         Analyzed and formulated effective method to markedly reduce online and batch abends.

Project Manager (2002 to 2003)

         Executed $2.2M project on time and within budget, successfully realizing zero post-release defects.

         Clarified business requirements from 30+ users across four states and headed team of 40.

Business Development Manager (2000 to 2002)

         Charged with acquiring new business from company s location in India and coordinated account management tasks such as forecasting, billing, and reporting to senior management.

         Administered $2M in accounts involving 22 personnel and managed all phases of project life cycle.

Prior Background:

Senior Systems Analyst & Project Manager, Global Case Technologies, Golden Valley, MN, 1998 to 2000

Assistant Consultant, Pentafour Software, Chennai, India, 1996 to 1998

Master of Business Administration, University of Nagpur, India, 1996

Bachelor of Engineering in Computer Technology, University of Nagpur, India, 1993

Six Sigma Black Belt

CMQ / OE, ASQ

Certified Scrum Master (CSM)

Certified DB2 DBA

Project Management

Steven Covey s 7 Habits for Managers

ITIL v3.0 Foundations

EPPM PM Module

Yyyyyy x. yyyyyy

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring career opportunities in senior-level IT management and am submitting my resume for your review. In advance, thank you for your time and consideration.

I offer considerable expertise in PMO leadership, and a proven track record of delivering cutting-edge IT solutions for major, global organizations in precise alignment with stringent budget, schedule, and quality expectations. I m highly regarded for my extensive experience in coordinating methodologies and services for Enterprise Project Management Office, and have masterminded numerous and measurable process improvements. My extensive experience across multimillion dollar budgeting, metrics development, business intelligence, and project management capacities certainly indicates my ability to drive transformations in any environment. To complement these qualifications, I offer polished mentoring, public speaking, and vendor management skills which are paramount as a (INSERT TARGET POSITION).

As an integral member of your leadership team, you will find that I am positioned to deliver immediate and long-term results, with an unwavering commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

(INSERT DATE)

(INTERVIEWER S NAME)

(TITLE)

(COMPANY NAME)

(ADDRESS)

(CITY/STATE/ZIP CODE)

Dear _______________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the (INSERT TARGET POSITION) position currently available with (INSERT COMPANY NAME). Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be an integral participant in achieving your goals.

As discussed, I am highly accomplished professional eager to launch a successful career as a dedicated member of your leadership team. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy