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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

Experienced Social Worker with several years of experience within high-stress environments and a keen ability to lead others and successfully manage daily operations. Experienced in directing community programs, overseeing operations within non-profit environments, training staff members, improving current operational processes, and managing complex cases. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.

Key Competencies



         Social Services Programs

         Program Management

         Regulatory Compliance

         Case Management

         Training Staff Members

         Strategy Implementation

         Crisis Management

         Meeting Coordination

         Process Improvement

         Staff Development

         Complex Problem Solving

         Team Leadership


Professional Experience

Our Lady of Hope Health Care, Richmond, VA 2010-2012

Director of Social Services

  Directed day to day operations within a fast-paced healthcare environment with a concentration on increasing productivity and resident care levels

  Ensured that federal, state, and industry regulations were consistently followed within the facility, designed internal standard operating procedures, and played a lead role in initial patient assessments

  Completed detailed psycho/social assessments on incoming residents, facilitated periodic MDS assessments, counseled residents on treatment plans, and diffused escalated issues regarding policies and/or resident issues

  Recognized as the Facility Supervisor on weekends/holidays which required providing coaching to staff members and assisting with complex resident situations


Ruxton/Envoy Health Care, Richmond, VA 2007-2010

Director of Resident & Family Services

  Instrumental in the management of daily administrative operations which included creating innovative standard operating procedures, completing admission assessments, and overseeing discharge planning

  Created in-depth social care plans for all residents which required working effectively with medical team members, updated resident charts, and monitored resident s emotional status on a daily basis

  Counseled prospective residents and their families on various policies within the facility, coordinated in-service education courses, and supervised an Assistant Social Worker


Department of Juvenile Justice-Beaumont Juvenile Corrections Center 2006-2007

Rehabilitation Counselor/Treatment Team Coordinator

  Played a lead role in providing superior mental health and treatment services to adolescents within a substance abuse treatment facility which included managing a case load of up to 30 individuals

  Completed both individual and group assessments, implemented appropriate treatment services based on individual needs, charted weekly progress notes, and made referrals to outside community services


Additional Experience Includes: Counselor-Substance Abuse/Anger Management, Virginia Health Center, Case Manager-Juvenile Justice Court Services, Thirteenth District Court Service Unit, and Qualified Mental Health Professional, Goochland/Powhatan Community Services Board/Virginia House


Master of Social Work, Virginia Commonwealth University, Richmond, VA

Bachelor of Social Work, Virginia Commonwealth University, Richmond, VA

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include a strong background in both social work and strategic leadership roles with experience in managing complex individual mental health/substance abuse cases, implementing innovative standard operating procedures, and completing both group and individual mental health assessments. In addition, I have strong experience in interacting positively with others and diffusing escalated resident situations.


To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes a Masters Degree in Social Work from Virginia Commonwealth University.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






Yyyyyy x. yyyyyy

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