Enthusiastic Professional Committed to Optimizing Your Company s Administrative, Business & Operational Initiatives

Executive Administrative Assistance ￨ Strategic Analysis / Planning ￨ Scheduling

Accounting ￨ Budget / Financial Operations ￨ Expense Reports ￨ Process Optimization

Correspondence Drafting ￨ Calendar Management ￨ Project Management ￨ Report Writing

Team Building / Training ￨ Client Relations ￨ Travel Coordination ￨ Work Prioritization ￨ Compliance

Highly Accomplished Executive Assistant who makes sound decisions to reflect positively on multi-industry, high-level administrative operations in alignment with an employer s vision, value, and goals. Ambitious Self-Starter who rises above administrative challenges to achieve winning outcomes, including quickly adapting to evolving scenarios while enhancing productivity, client services, and bottom-line performance. Excellent Communicator who develops synergistic relationships with C-level decision-makers, public- / private-sector leaders, business / administrative teams, stakeholders, clients, and the community, and who leads administrative peers by example and with ethics and integrity to optimize success.

Core Competencies Include:

  Achieving numerous honors for excellence in job performance.

  Offering proven critical thinking abilities and solid attention to detail.

  Successfully completing tasks within fast-paced, deadline-driven environments.

  Cross-functionally collaborating with peers to deliver high-quality business services.

  Actively liaising among C-level executives, business stakeholders, clients, and colleagues.

  Providing hands-on leadership support always willing to go the extra mile to surpass the status quo.

Argo Group, Xxxxxx, XXXXXX

(2013 2017)

Executive Assistant ￨ Accounting Coordinator

Capitalized on the opportunity to lead forward-thinking executive-level administrative and business support for the Senior Vice President / CFO and four direct reports within a fast-paced Finance & Accounting Department. Continually managed complex and evolving travel arrangements, including booking international and domestic flights, hotel accommodations, and ground transportation, as well as coordinating pre-planning of trips. Researched, prepared, and proofed briefing materials, presentations, reports, and spreadsheets; distributed announcements; and coordinated conference rooms / facilities for executive meetings. Created processed expense reports reflecting supporting documents and budget code indexes. Delivered courteous communications to build beneficial relations among clients and colleagues.

Key Accomplishments

  Served as Company Trainer for Argo Travel Program.

  Seamlessly led transition from Legacy software program to a new travel tool.

  Recognized as Corporate Credit Card Manager and company liaison for Bank of America.

  Managed a Company Travel Program, and negotiated optimal rates with hotel and car rental agencies.

Lockheed Martin, Fort Bragg, NC

(2011 2013)

Logistics Management Analyst

Utilized broad scope of industry knowledge toward providing contractual support for corporate-level management functions, including conducting client interviews and establishing automation requirements, as well as preparing process charts, conducting process analysis, and creating user stories. Contributed solid multitasking talents toward performing Q&A functions, as well as verifying development, conducting regression analysis, and reporting and tracking development.

Key Accomplishments

  Successfully held Top Secret SCI Clearance.

  Developed and tracked recommended enhancements.

  Supported critical document development and review processes.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Personnel Processing Branch ID Card Facility, Fort Bragg, NC

(2009 2011)

Human Resources Assistant

Spearheaded support for human resources initiatives while maintaining 100% accountability, control, verification, and issuance of Common Access Cards and Teslin cards for Active Duty, USAR, ARNG, retirees, dependents, DoD civilians, and contractors. Reviewed correspondence and scheduled appointments. Promoted superior customer service at all times.

Key Accomplishments

  Exhibited skill in issuing ID tags and Geneva Convention Cards to military and civilian employees.

Tripler Army Medical Center, Honolulu, HI

(2006 2008)

Senior Supply Technician

Led targeted decision-making in the development and management of key logistics for this newly established organization serving wounded soldiers. Managed a large-scale database for the organization s capital property. Conducted surveys to ensure proper accountability. Delivered training to peers and superiors on supply management and accounting systems.

Key Accomplishments

  Developed detailed written guidelines for Supply Technicians.

  Received personal recognition for Excellent Service to the Warrior.

  Selected as the Alternate Billing Official for a Government Purchase Card Program.

Workforce Management Technician

Played a vital role in delivering excellence in administrative support to the Commanding General of the Pacific Regional Medical Command (PRMC). Comprehensively reviewed HR management directives and policies / procedures, and updated senior staff on changes. Developed and disseminated correspondence, spreadsheets, key papers, and data reports.

Key Accomplishments

  Received Commanders Award for Civilian Service for exemplary service.

  Optimized data / records management by actively maintaining high-level filing systems.

  Honored with Achievement Medal for Civilian Service for training 700+ PRMC staff on new applications.

Human Resources Assistant

Served as designated Records Manager for 1,500+ officers and enlisted soldiers, including entering data, as well as querying, filtering, and extracting all information in multiple military personnel database systems and commercial programs.

Key Accomplishments

  Consistently exceeded diverse job performance standards.

  Received Excellence Ratings on every annual performance review.

United States Army

Administrative Specialist (Honorably Discharged)

Strategically steered administrative initiatives across various installations in North Carolina, Korea, Oklahoma, and Panama, as well as support to the Command Section. Demonstrated expertise in preparing and reviewing executive correspondence, maintaining a Commander s calendar, scheduling appointments / meetings, and tracking unit documents.

Key Accomplishments

  Functioned as the Program Manager for top Battalion Military Awards.

  Successfully trained and led subordinates in administrative support efforts.

Bachelor of Science in Business Administration University of the Incarnate Word

Six Sigma Training Yellow Belt Certification ￨ Leadership Development Training ￨ Time Management Workshop

Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) ￨ BoA Works ￨ Concur ￨ Egencia ￨ SharePoint ￨ Visio