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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




Results-driven Professional possessing extensive experience in customer service and delivering technical support.


Profile of Qualifications


  • Experienced in providing top notch customer service and administrative support.
  • Strong interpersonal communication skills, key to forming positive relationships.
  • Skilled in simplifying complex concepts to relay pertinent information to end users.
  • Excellent organizational, problem-solving and leadership skills.




  Technical Support

   Problem Solving

  Administrative Functions

   Organizational Management

  Interpersonal Communication





US Bankruptcy Court  2000-2017

PC Administrator 

  • Fulfilled key role providing technical support, with associated responsibilities including troubleshooting, installation of hardware / software and maintaining servers.
  • Used strong communication skills to simplify complex technical concepts for end users.
  • Utilized VI, HTML and Java programming to complete day to day operations.
  • Successfully maintained telecommunication equipment.


US Bankruptcy Court  1991-2000

Case Administrator 

  • Demonstrated excellent organizational and administrative skills while maintaining accurate case files / records.
  • Provided quality service to patrons; quickly resolved inquiries.
  • Leveraged strong leadership skills to train new team members.


Bloomingdale s by Mail LTD 1989-1991

Customer Service Representative 

  • Delivered high quality customer service in a fast-paced retail environment.


Lake Compounce Amusement Park  1986-1989

Lead Dispatcher / Security 

  • Demonstrated excellent communication skills throughout daily interactions.
  • Displayed an ability to remain calm while attending to emergency situations.
  • Maintained detailed records of calls.




Associate of Science Degree in Criminal Justice, Minor in Evidence Technology, Tunxis Community College

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