Yyyyyy x. yyyyyy

Eager to contribute strengths in Sales, Management & Consulting toward supporting a dynamic organization in optimizing bottom-line performance.

Strategic Thinking & Planning ~ Fundraising ~ Social Media ~ Business Development

Client Relations ~ Negotiations ~ Training ~ Coaching ~ Team-Building & Leadership

         Possess excellent consultative abilities; able to meet or surpass sales goals by cultivating strong customer relationships and gaining trust through advanced product knowledge.

         Significant experience in the non-profit sector with specialization in community outreach, social media marketing, fundraising, economic development, and youth employment.

         Sound financial background spans banking, merchant services, and consumer lending.

         Competitive and self-motivated with outstanding talents in sales coaching, networking, business development, account management, and customer service.

         Excel at steering projects which maximize productivity, control costs, and achieve performance goals.

         Highly skilled at connecting with and managing people from diverse cultures and backgrounds.

         Constantly foster a respectful workplace climate essential to maximizing staff morale, enthusiasm, cohesiveness, and accountability.

         Consistently deliver top-notch service crucial to acquiring new customers and optimizing sales production.

         Highly discreet and committed to ensuring confidentiality of sensitive files and documents.

         Skilled at developing high-performance teams through motivational mentoring and coaching.

Merchant e-Solutions (Synovus Bank), Chattanooga, TN, 2014 to 2016

Account Executive / Consultant

         Guide and advise clients in selecting credit card processing solutions/merchant services in alignment with individual business needs.

         Collaborate with bank departments to ensure efficient set-up and activation of clients merchant account.

Cohutta Banking Company (Synovus Bank), Chattanooga, TN, 2013 to 2014

Head Teller

         Delivered and enforced exceptional customer service while overseeing report preparation, branch cash flow, security, referrals, regulatory compliance, paperwork, and relationship-building with business clientele.

SunTrust Bank, Chattanooga, TN, 2011 to 2013

Teller Manager (2012 to 2013)

         Applied strong talents in operations management toward supervising, motivating, coaching and managing tellers in delivering outstanding sales and service.

Continued

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

         Led team to meet or exceed goals for loan production, credit card sales, branch cash flow, and referrals across all lines of business.

         Balanced vault cash according to strict bank security procedures, and balanced personal teller drawer on a daily basis.

         Completed extensive paperwork and ensured consistent compliance with corporate and federal regulations.

Financial Services Representative (2011 to 2012)

         Opened new accounts for customers, processed deposits and withdrawals, cashed checks, and performed cross-selling of bank products and services.

         Knowledgably answered inquiries regarding accounts, abated concerns and complaints, and consistently delivered superior customer service.

         Administered cash transactions accurately and efficiently and maintained cash drawer.

Premier Lighting LLC, 2005 to 2011

General Manager

         Steadily advanced through a series of promotions based on inherent leadership attributes, sales savvy, and eye for detail.

         Spearheaded full-scope operations from purchasing and inventory control, to coordinating customer deliveries and special orders.

         Adeptly managed all facets of inside and outside sales activities including coaching, mentoring, and motivating personnel.

         Planned and orchestrated visually appealing showroom layout and design to maximize customer interest and subsequent conversion to sale.

         Created employee work schedules, analyzed and generated efficient delivery routes, and delegated assignments to drivers.

         Fostered, nurtured, and maintained loyal, long-term customer relationships to maximize revenues, company reputation, and word-of-mouth marketing.

B.S., Pastoral Ministries - Church Leadership (in progress), Lee University

Hootsuite Certified Professional Social Media, Hootsuite Academy, 2015

Notary Public

Member of the Board, Chattanooga Autism Center, 2015 to Present

Member of the Board, Clothe Your Neighbor As Yourself, 2013 to 2014

Member, Young Professionals of Chattanooga

Master Mason, Free and Accepted Masons

Yyyyyy x. yyyyyy

DATE

HIRING AGENT NAME

TITLE

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear__________________:

I am currently seeking a challenging career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As indicated in the accompanying resume, I bring to you solid experience in the complete spectrum of operations leadership, outstanding capabilities in client service and relationship management, and an exemplary blend of talents in business development, staff training, and a vast range of administrative functions ranging from data analysis to report generation. Additionally, I offer a steadfast commitment to driving continuous improvement within the organization which is paramount to achieving cost savings and propelling business growth.

If chosen to join your team, you will appreciate my energy and enthusiasm exhibited in daily endeavors and my rapid transition into your department. I am certain that I am an ideal candidate for this opportunity and look forward to interviewing with you in the near future. Please email me or call me anytime at the number listed above to schedule a time to meet.

Sincerely,

Yyyyyy x. yyyyyy