Knowledgeable and hard-working professional pursuing a Bachelor s Degree in the Entertainment Industry with a minor in Business Management along with several years of experience in customer support/managerial roles within a variety of environments. Experienced in completing detailed data analysis, running studio recording sessions, creating showcases for new artists, and developing lyrics for third-party artists. Equipped with a significant ability to lead recording projects along with building strong rapport with others.

Audio Engineering Best Practices Musician Showcases Complex Problem Solving Customer Service

Developing Lyrics Studio Recording Sessions Brand Development Data Analysis

Team Leadership Attention to Detail Process Improvement Pro-Tools & Logic Pro X

  Assist in day to day logistics within a fast-paced environment which included assisting with booking sessions, setting up the recording studio, and facilitating the recording process

  Provide technical guidance to students in regard to audio engineering tools in addition to consistently providing high levels of customer service

  Coordinated administrative operations within a food service environment which included managing shift team members and ensuring standard practices were always followed

  Reviewed and diffused escalated customer service situations, oversaw the store in the absence of the General Manager, and supervised hiring operations

  Led general operations within the organization which centered on supervising teams, providing training to new staff members, and hiring/firing personnel members

  Reviewed and monitored financial metrics such as P&L, implemented both weekly and monthly goals, and coordinated annual performance reviews

  Utilized superior communication and interpersonal abilities in order to maintain positive rapport with both clients and customers