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Employee-Centric Leader Who Achieves Insightful, Industry-Leading Human Resources Results
Xxxxxx, XXXXXX xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Human Resources Operations │ Employee Relations │ Multi-Disciplinary Team Building
Strategic Business Analysis │ Trends Tracking │ Short- / Long-Term Planning │ Public Speaking
Training / Development │ Diversity / Inclusion │ Conflict Resolution │ Multi-Process Optimization
Compensation │ Benefits Administration │ CBA Negotiations │ Project Management │ OSHA │ Compliance
Multicultural Management │ Change Management │ Program Development │ Health / Safety Operations
Highly Accomplished, Multi-Credentialed Human Resources Executive who optimizes employee relations by driving quality standards and empowering a synergistic workforce of 400+ staff across up to 5 locations to maximize a growing employer s success. Top Performer who demonstrates experience leading HR efforts within aviation, pharmaceutical, publishing, and infrastructure markets. Corporate Diversity Trainer who maintains up-to-date knowledge of evolving industry trends to collectively address workforce design and affect change, and who aligns awareness of cultural, economic, and social matters to deliver strategies to enhance performance. Ambitious Self-Starter who builds dynamic relationships with multicultural decision-makers, and who leads self-motivated teams by example and with ethics and integrity. Excellent Communicator who has successfully lobbied the PA Congressional Representative twice regarding PNTR with the People s Republic of China, and has served as a keynote speaker regarding benefits to the PEMA employers association.
Professional Synopsis
New World Aviation, Allentown, PA │ Belmar, XXXXXX 2005 2017
Vice President Human Resources │ Chief Safety Officer
Capitalized on the opportunity to lead forward-thinking Human Resources and Safety-centric operations across 4 high-volume company locations in Philadelphia, PA, Allentown, PA, Belmar, XXXXXX, and West Palm Beach, FL. Drove business growth by training, mentoring, and managing a top-performing team, including initially developing EEO-compliant position descriptions and standardizing recruitment, interviewing, and selection processes to ensure EEOC compliance and enhance successful hire rates and reduce risk of selection bias. Developed and delivered supervisory training on employee selection, EEO standards, and behavior-based safety and leadership. Led the accurate administration of company and corporate benefits, and managed all workers compensation claims.
Established employee engagement, recognition, and financial info sharing programs.
Developed FAA and Plant Emergency Response Programs.
Negotiated medical insurance contracts to reduce premiums.
Successfully investigated and resolved claims of sexual harassment.
Seamlessly established new company onboarding and orientation programs.
Developed and implemented Established Performance appraisal systems, including MBO.
Reduced cost-per-hire by up to 30% and improved time-to-fill rate via partnership with a recruiter.
Authored Aviation Safety Management System to attain ISBAO, ARGUS, and WYVERN certifications.
Reduced time and cost by expanding nationwide professional / technical recruitment through Pic-Tel.
Cadmus Specialty Publications Cadmus Communications Corporation, Easton, PA 2004 2005
Human Resources Consultant
Strategically steered Human Resources operations within a 450+ member union workforce, including mentoring and managing a details-focused Labor Relations Specialist, Human Resource Administrator, Benefits Coordinator, Security Guards, and Receptionist. Recognized as the designated Corporate Diversity Trainer, including researching, developing, and implementing a curriculum and delivering an 8-hour training course to 600+ staff. Promptly managed workers compensation claims to protect the company s interests and reduce claims costs.
Successfully negotiated a CBA to achieve a $1-milion savings across the contract terms.
Served as a primary participant in the development of division leadership training initiatives.
Completed HAZMAT Level II training, and established a new Spill Response Team.
Michael P. Dragun │ (xxx-xxx-xxxx Page Two
Patterson-Kelley Company A Division of Harsco, East Stroudsburg, PA 1996 2002
Human Resources Manager │ Safety Officer │ Multi-Site Labor Relations │ CBA Negotiation Specialist
Directed Human Resources initiatives for this $30-million operation employing up to 200+ staff across multiple departments (i.e. sales, marketing, engineering, finance). Demonstrated talent in coordinating and facilitating the development of the company s key Vision Statement. Established a new 4-day leadership training program within the Harsco Industrial Service Division. Researched, designed, and delivered a 1-day training program to shift the paradigm from Manufacturing to an Engineering Services and Products provider. Developed competency-based appraisals and strategic bonus program, including MBO. Designed and implemented Sales Incentive Plans and Profit-Sharing Programs. Created a new compensation program to achieve market, industry, internal, and external equity. Revised role descriptions and performed job analysis to accurately reflect essential functions and conform to EEO, ADA, and FLSA. Served on an Executive Management Committee to turn around operations.
Increased throughput by redesigning several job roles.
Right-sized the firm to 100 employees across a 6-year period.
Enhanced staff retention at 2 organizations by 30%+ through ME + D = C.
Increased scope of supervisors participation in corporate safety programs.
Averted unionization attempts, and reduced union presence in several roles.
Negotiated 3- and 4-year contracts to achieve a 3% average in annual cost savings.
Led efforts to transform from one of the least profitable to a top corporate profit center.
Developed a Storm Water Pollution Prevention Program per XXXXXXDEPE, and obtained all permits.
Improved attendance 17% in first year and maintained a 14% improvement via Well Day Program.
Reduced lost work day incident rates and consistently set new record-breaking milestones, including the company s 100-year-old record for most consecutive days without a lost time accident at 1,500+.
Significantly improved the company s reputation via volunteerism, HS internships, and charitable contributions, including ultimately generating several local TV appearances and newspaper articles.
Rutgers University Center for Management Development, Piscataway, XXXXXX 1995 1996
Extension Program Specialist
Spearheaded the development of a comprehensive training program for Xxxxxx Wage & Hour Enforcement Officers on Prevailing Wage Law Investigations. Collaborated with the ex-Xxxxxx Commissioner of Labor and Assistant Commissioner to align goals with state-specific objectives. Built mutually beneficial partnerships between the university and the XXXXXXDOL Employment Service to expand the Employer Advisory Council.
Delivered a popular series of HR Hot Topic seminars by Rutgers faculty.
Provided significant exposure for Rutgers Center for Management Development.
Achieved interstate requests for state-specific training programs due to program excellence.
Served on Rutgers University s Analysis Team regarding AT&T Workplace of the Future initiative.
Served in Governor s Conference on Labor-Management Partnership Initiatives coordination team.
Additional Roles as Human Resources Manager / Safety Director for Mid-State Filigree Systems, Inc; Highlights Included Reducing Environmental Permitting Requirements via XXXXXXDEPE Negotiations, Reducing OSHA Fines by 50%, and Creating a Drug Testing Program for Safety-Sensitive Positions in Labor Contracts.
Additional Professional Experience as Licensed Real Estate Agent (2003 2004); Details Provided on Request
Education, Professional Development & Technical Summary
Master of Labor & Industrial Relations (3.8 GPA │ Human Resources Management) Rutgers University
Bachelor of Arts in Labor Studies (Employment Relations │ 3.9 GPA │ Summa Cum Laude) Rutgers University
Senior Professional in Human Resources (SPHR)
Society for Human Resource Management Senior Certified Professional (SHRM SCP)
Microsoft Word │ Microsoft Excel │ HRIS │ Payroll Operations
Member, Rutgers University State Advisory Council (Since 2008)
Vice President, Rutgers University SMLR Alumni Association (Since 2017)
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