Dedicated and accomplished Medical Billing/Administrative professional with 10+ years of experience and a solid track record of achieving exceptional levels of productivity along with a demonstrated background in improving efficient business operations and completing detailed data entry. Equipped with an ability to manage complex databases, manage medical records, and work effectively with third-party insurance companies. Offer solid supervisory abilities with experience in generating operational reports, working within cross-functional teams, and implementing innovative processes.

Medical Billing/Data Entry Microsoft Office Suite Test Administration Customer Service

Time Management/Organization Database Management Detail Oriented Oral/Written Communication

Process Improvement Office/Operations Management Inventory Management Appointment Scheduling

  Direct day to day administrative operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Review and enter patient medical and/or insurance information into EMR software, schedule appointments, and transmit billing information to insurance companies for processing

  Oversee medical billing functions which requires researching appropriate ICD-9/ICD-10 codes, reconciling medical claims, and sorting/archiving explanation of benefit paperwork

  Utilize superior communication and interpersonal abilities to maintain positive rapport with insurance companies and internal management team members

  Facilitated data entry and dispatch operations which included scanning documents, filing originals in appropriate areas, and reviewing business documentation such as work orders and invoices

  Played a lead role in reviewing work orders for accuracy which resulted in an increase in accounting accuracy in addition to scheduling Field Technician calls and ordering inventory

  Supported members of management as needed, addressed incoming phone calls, and answered client account related questions as needed

  Managed daily office functions within the organization which included acting as a Test Administrator for both the Prometric and Vue system and managing testing center supply levels

  Generated detailed reports for the corporate office, managed a petty cash account, and assisted individuals with inquiries both in-person and via telephone

Additional Experience with Wave Technologies Includes: IS Specialist and Customer Service Representative