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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Self-motivated Professional seeking a challenging Service Advisor role within the automotive industry.


Profile of Qualifications


  • Proven ability to establish rapport with customers and make needs based recommendations.
  • Extensive experience promoting company products and services; substantially increasing sales revenue.
  • Excellent ability to ensure customer satisfaction by conducting thorough follow up.


Professional Synopsis


Orchard Supply Hardware, Los Angeles, CA 2016

Retail Sales

  • Demonstrated strong customer service and relationship building abilities throughout daily interactions, focusing heavily on increasing company sales.


Lowes, Las Vegas, NV 2016

Retail Sales

  • Used strong company knowledge to promote company products and services.


Self-Employed, Culver City, CA 2000-2012

Digital Editor

  • Established and maintained key client relationships, providing top notch customer service throughout film editing and print processing activities.


AMF Inc, Santa Monica, CA 1997-2000

Customer Relations Shift Leader

  • Utilized excellent leadership skills to oversee daily operations, including employee training, bookkeeping and ensuring customer satisfaction.


Brill s Auto Supply, Culver City, CA 1994-1996

Automotive Parts Clerk

  • Promoted sale of retail and wholesale auto parts.
  • Responsibilities included inventory management, cash handling and providing customer service.


Del AMO Dodge, Torrance, CA 1992-1994

Service Advisor

  • Fulfilled key role within dealership, focusing primarily on creating service repair orders and setting repair appointments.
  • Utilized strong automotive part/service knowledge to estimate repair costs.
  • Provided top notch customer service; rapidly established rapport and ensured proper follow up.
  • Relayed information regarding necessary repairs and made appropriate recommendations.

Education & Professional Development


Associate of Science in Electronic Engineering, I.T.T Technical Institute, Van Nuys, CA

Coursework Completed in PCM Board Troubleshooting and Repair


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