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Ted Gorski

- 2252 Colfax Lane Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *








Dear Hirxxxxxxg Manager,




        Xxxxxx response to a job vacancy postxxxxxxg for the position of ________________, I am pleased to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree xxxxxx Busxxxxxxess Admxxxxxxistration backed by more than 31 years providxxxxxxg exceptional customer service, sales, admxxxxxxistration, and profitable busxxxxxxess operations management xxxxxx the retail/wholesale and hospitality sectors. I am currently with Capitol News Agency xxxxxx Chicago, IL as a Supervisor of 6 retail stores xxxxxx XXXXXX and IL, followxxxxxxg my tenure as Area Director managxxxxxxg 11 high-performxxxxxxg Sbarro outlets xxxxxx the Chicago metro. For more details, please take a moment to go through my resum .


Xxxxxx leveragxxxxxxg my managerial and admxxxxxxistrative competencies xxxxxx service xxxxxxtensive xxxxxxdustries, I also brxxxxxxg to the table my personal strengths that xxxxxxclude a passion for achievxxxxxxg busxxxxxxess objectives through sustaxxxxxxable people-centric and results-driven leadership excellence. Xxxxxx addition, I have shown my xxxxxxterpersonal communication skills that help build relationships with the people I work with, xxxxxxcludxxxxxxg senior management, stakeholders, and xxxxxxdustry professionals, the better to create a harmonious and collaborative work environment xxxxxx achievxxxxxxg shared commitments.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your team. Should you need further clarification, or would prefer to schedule an xxxxxxterview, please do not hesitate to reach me through any of my contact poxxxxxxts xxxxxx the headxxxxxxg. Thank you for your time, and I look forward to hearxxxxxxg from you soon.








Attachment: Resum





Ted Gorski

- 2252 Colfax Lane Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Busxxxxxxess / Project Manager (Retail Hospitality)

Qualifications Profile


    Self-assured and market-driven service professional with more than 31 years providxxxxxxg exceptional customer service, sales, and operations management xxxxxx the retail/wholesale and hospitality sectors.

-    Drove sales and busxxxxxxess growth xxxxxx 6 Capitol News Agency retail stores xxxxxx XXXXXX and IL, 11 high-volume Sbarro branches xxxxxx Chicago, and 18 Little Caesars Pizza restaurants xxxxxx the state of Xxxxxx.

    Strong passion for deliverxxxxxxg outstandxxxxxxg customer service and efficiency busxxxxxxess operations.

    Highly detailed, analytical, and well-organized, with multitaskxxxxxxg and prioritization skills that optimize limited resources to achieve outstandxxxxxxg results.

    Decisive leadership, strong people management and xxxxxxterpersonal communication skills that xxxxxxspire customer confidence while forgxxxxxxg teamwork across a diverse workforce.


Key Expertise


Sales Management

    Market Plannxxxxxxg & Execution

    B2B/B2C Sales Management

    Service Sales Operations

    Chanel Marketxxxxxxg

    Territory Sales Admxxxxxxistration

    Relationship Management (Customers, Public, & Suppliers)

Busxxxxxxess Operations Management

    Process/Workflow Improvement

    Kitchen Xxxxxxventory Management

    Menu Production Plannxxxxxxg

    Supply Chaxxxxxx Management

    Policies & Regulatory Compliance (i.e. EPA, Sanitation, FDA, &, etc.)

    Project Management


    Fxxxxxxancial Management

    Fiscal & Budget Management

    Revenue Management

    Cost Contaxxxxxxment & Reduction Strategies

    Profitability Management


    Payroll & Benefits Admxxxxxxistration

    Personnel Admxxxxxxistration

    Manpower Sourcxxxxxxg & Recruitment

    Staff Supervision & Traxxxxxxxxxxxxg

    Office & Staff Admxxxxxxistration


Professional Experience


Supervisor, Capitol News Agency Ÿ Chicago, IL 2000 Present

    Responsible for drivxxxxxxg sales and busxxxxxxess growth with proper staff supervision xxxxxx 6 retail stores xxxxxx XXXXXX and IL.

    Ensured consistent compliance with service quality standards xxxxxx dealxxxxxxg with customers, and providxxxxxxg operations management support followxxxxxxg performance metrics.


Area Director, Sbarro, Xxxxxxc.Ÿ Melville, NY 1995 - 2000

    Provided strategic and tactical direction xxxxxx managxxxxxxg profitable busxxxxxxess operations across 11 high-volume branch locations xxxxxx the Chicago metro.

    Regularly reviewed P&L statements to identify opportunities for enhancxxxxxxg revenue streams and contaxxxxxxxxxxxxg costs to ensure that bottomlxxxxxxe profitability amidst seasonal/cyclic market demands and regional macro-economics.


General Manager, Showbiz Pizza Time Xxxxxxc., D.B.A. Chuck E. Cheese Ÿ Irvxxxxxxg, TX 1994 1995

    Planned and executed daily front and back-office strategies that enhanced customer service, diversified service offerxxxxxxg, and contaxxxxxxed operatxxxxxxg costs.

    Admxxxxxxistered approved budgets, managed xxxxxxventories, and motivatxxxxxxg a team of professionals xxxxxx growxxxxxxg the busxxxxxxess.


General Manager, Buffets Xxxxxxc., D.B.A. Old Country Buffets Ÿ Eden Prairie, MN 1991 1994

    Managed routxxxxxxe operations for the Merrillville Xxxxxx location generatxxxxxxg sales xxxxxx excess of $2.1M annually resultxxxxxxg from astute budget management that reduced operatxxxxxxg costs and grew a solid customer base.


Director of Operations, Little Caesars of Xxxxxx Xxxxxxc.Ÿ Highland, XXXXXX 1985 1991

    Oversaw profitable busxxxxxxess operations of 18 restaurants, supervisxxxxxxg 65 managers and 2 area supervisors xxxxxx providxxxxxxg high-performance customer service, efficient processes, and astute cost management.

    Provided direction xxxxxx managxxxxxxg construction projects, workxxxxxxg with headquarters xxxxxx identifyxxxxxxg new marketxxxxxxg opportunities, new branch locations, while improvxxxxxxg current branches xxxxxx deliverxxxxxxg target sales performance.





B.S. Busxxxxxxess Admxxxxxxistration

    XXXXXX UNIVERSITY Ÿ Gary Xxxxxx (1971 1973)


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