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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced managerial and operations professional with 20+ years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in monitoring organizational budgets and timelines, leading cross-functional teams, and fostering positive client relationships. . Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.


Key Achievements


         Project Management

         Quality Assurance/Control

         Time Management

         Vendor Management

         Team Leadership

         Strategy Development

         Training & Development

         Marketing Best Practices

         Process Improvement

         Budget Development

         Complex Problem Solving

         Attention to Detail




Bachelor of Business Administration, Major in Marketing

University of Massachusetts


Professional Experience


Carolina Swim Shop, Charlotte, NC 2002-Present

Store Director

  Directly manage several day-to-day functions in a fast-paced environment which includes managing employees, overseeing merchandise/inventory levels, and improving productivity and efficiency

  Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations

  Utilize exceptional administrative abilities in order to oversee the implementation of a web-site and a POS system which included remote mobile units

  Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business

  Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance


Additional Professional Experience


  Store Manager, Kohl s

  Operations/Personnel Manager, Kohl s

  Assistant Store Manager, Kohl s

  Divisional Sales Manager, Jordan Marsh

  Assistant Buyer, Jordan Marsh

  Sales Manager, Furniture, Carpet, Electronics, and Tabletop, Jordan Marsh

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