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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced managerial and operations professional with 20+ years of experience within high-stress environments along with a keen ability to lead others and increase operational efficiency. Experienced in monitoring organizational budgets and timelines, leading cross-functional teams, and fostering positive client relationships. . Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively managing high-level projects and fostering positive relationships with others.
Key Achievements
|
Project Management Quality Assurance/Control Time Management Vendor Management |
Team Leadership Strategy Development Training & Development Marketing Best Practices |
Process Improvement Budget Development Complex Problem Solving Attention to Detail |
Education
Bachelor of Business Administration, Major in Marketing
University of Massachusetts
Professional Experience
Carolina Swim Shop, Charlotte, NC 2002-Present
Store Director
Directly manage several day-to-day functions in a fast-paced environment which includes managing employees, overseeing merchandise/inventory levels, and improving productivity and efficiency
Oversee the implementation of company-wide promotions within the store, handle opening/closing procedures, and ensure that the store is continuously in compliance with both company-wide and federal regulations
Utilize exceptional administrative abilities in order to oversee the implementation of a web-site and a POS system which included remote mobile units
Ensure that all customer concerns are addressed in a timely manner with a focus on resolving issues and retaining the customer s business
Successfully drive sales throughout the store by implementing sales programs, forecasting sales levels, identifying sales opportunities, and tracking employee participation and performance
Additional Professional Experience
Store Manager, Kohl s
Operations/Personnel Manager, Kohl s
Assistant Store Manager, Kohl s
Divisional Sales Manager, Jordan Marsh
Assistant Buyer, Jordan Marsh
Sales Manager, Furniture, Carpet, Electronics, and Tabletop, Jordan Marsh
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