Yyyyyy x. yyyyyy

Seeking opportunity as IT Management Executive

Enterprise Project Management ~ Strategic Planning ~ Six Sigma ~ SDLC Management

Multi-Site Operations ~ Technology Procurement ~ Business Continuity ~ Vendor Management

         Offer solid experience in information technology management including systems administration, upgrades, migrations, infrastructure management, purchasing, and project development via Scrum/Agile methodology.

         Extremely well-versed in leading multimillion dollar IT projects, steering continuous improvement, facilitating cooperative vendor relations, and leading unified teams in achieving project goals according to fiscal, timeline, and quality criteria.

         Skilled at establishing and applying disaster recovery strategies and contingency plans to protect critical information systems.

         Adept at workflow optimization and standardizing procedures and best practices to eliminate unproductive processes.

         Accomplished in defining and instituting operational strategies to support organizational growth and capitalize on emerging technologies.

• Excel at interfacing with stakeholders to propel forward-moving efforts across multiple initiatives concurrently.
• Constantly focus on optimizing IT system performance, reliability, security, and compliance.
• Outstanding skills in effectively and efficiently managing IT personnel, budgets and strategic plans, while closely monitoring technological trends and advancements.

         Excel at change management, cross-functional team leadership, financial planning, negotiations, training, and leading IT governance and policies.

Pima County, Tucson, AZ, 2011 to Present

Relationship Manager

         Promoted from initial role as Applications Analyst after only three months and currently manage nine departments encompassing IT management, finance, human resources, facilities, community, and procurement.

         Steer full-scope vendor management activities including negotiations, issue resolution, service level agreements, and vendor performance audits.

         Championed replacement of Enterprise Resource Planning system and modernized hardware to improve system performance by 40%, boost operational efficiency by 15%, and reduce internal support costs by $100K annually.

         Updated PC hardware and software to further stimulate productivity by 25%.

         Demonstrated outstanding expertise in strategic technology planning and restructuring processes to decrease spending by 3%.

         Enriched community services and economic development by increasing grant awards to $5M+ annually.

         Grew revenue by 5% for Pima County Public Library by introducing credit card payment option while ensuring rigorous compliance with PCI standards and security regulations.

         Defined IT standards for common contract Terms and Conditions and SLAs to expedite statement of work preparation by 15%.

         Drastically dropped overall risk exposure by 50% through business continuity planning including disaster recovery and contingency plans.

         Perfected capital improvement plan (CIP) and budgeting processes through effective capitalization of enterprise IT systems and capital leasing.

Continued ►

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

         Advanced enterprise reporting time from 16 weeks to three weeks through implementation of Agile development and project management methodology.

         Decreased annual outsourcing costs by $350K while increasing data security and control by transitioning enterprise reporting to in-house development.

         Resourcefully built enterprise reporting platform using SAP Business Objects and bolstered report availability by 15% to enhance data-driven decision making.

         Condensed nightly processing time by 12% by streamlining data Extract, Transform and Load (ETL) procedures.

Raytheon, Tucson, AZ, 2000 to 2010

Manager I Program Management

         As Engineering Staff Lead, advanced department project completion by 10% through meticulous workforce planning and tactical staffing reviews.

         Accelerated decision making process by 10% for Engineering Vice President by standardizing metrics, performing OPM analysis, conducting Engineering/Supply Chain Management reviews, and introducing mitigation planning.

         Slashed risk exposure by 35% through reinforced planning pertaining to emergency preparedness, business continuity, and disaster recovery.

         Proactively orchestrated cross-training of engineers to sustain manufacturing continuity during union strike, averting losses of $450K.

         Introduced dual-factor authentication for all engineering employees to lower security risks by 30%.

         Project-managed enterprise manpower planning system which boosted staffing efficiency by 10% and expedited new project launches by three weeks.

         Led Six Sigma initiative to devise new staffing resource planning system which saved $1.5M (~33,000 hours) by allowing department managers and staff to concentrate on other tasks.

         Increased return on invested capital for Raytheon by 5% through significant expertise in co-managing capital budget from 2001 to 2007.

         Conducted comprehensive executive reviews of over 130 multi-year capital projects and reduced variance to <3% for $30M budget.

         Identified savings of $5.6M in 2006 as primary engineering point of contact for all IT related requirements.

         Instituted new security processes and data protection software to lower risk of data loss by 30% for international travelers.

Computer Sciences Corporation, Tucson, AZ, 1999 to 2000

Lead Lotus Notes Migration Administrator / Implementation Project Manager

         Directed team of four in steering Lotus Notes migration at Raytheon on time and under $450K budget.

         Developed and disseminated software training materials in a classroom environment and provided desk-side technical support to enterprise of 13,000 users.

University of Phoenix, Tucson, AZ:

Master of Business Administration, magna cum laude 2003

Bachelor of Science, Business Information Systems, magna cum laude 2001

PMP (in progress)

Certified Scrum Product Owner

TFS (Team Foundation Server) and Requirements Management

Certified Critical Chain Deployment

Certified Control Account Manager (EVMS)

Six Sigma

MCSE/MCP+I certification

Yyyyyy x. yyyyyy

[INSERT DATE]

[HIRING MANAGER S NAME]

[COMPANY]

[ADDRESS]

[CITY, STATE, ZIP CODE]

Dear Hiring Manager:

I am currently exploring career opportunities in senior-level IT management and am submitting my resume for your review. In advance, thank you for your time and consideration.

In addition to strong industry and academic credentials, I bring to you proven performance in information technology management, and excellent talents in project coordination, software migrations, disaster recovery planning, IT procurement, and continuous improvement. My polished analytical, budgeting, strategic planning and vendor relations skills certainly indicate my ability to drive positive transformations in any environment. To complement these qualifications, I offer strong abilities in end user relations and a constant commitment to enforcing stringent quality control and regulatory compliance in all initiatives.

As an integral member of your leadership team, you will find that I am well-positioned to deliver immediate and long-term results, with a steadfast commitment to supporting you in not only attaining, but exceeding your goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you in the near future. Please note that I am planning on relocating to the Dallas area in (INSERT TIME FRAME).

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

DATE

CONTACT NAME

COMPANY NAME

ADDRESS

CITY/STATE/ZIP CODE

Dear ___________________:

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting IT leadership position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be a key player in achieving your goals.

As discussed, I am a resourceful, technically savvy, and poised professional eager to launch a successful career as a dedicated member of your senior management team. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy