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Dynamic Pharmacy Manager eager to offer proven leadership, team building, sales, customer
service, new business development, and community outreach talents within fast-paced
retail environments toward maximizing your success within a growth-oriented role.
Large-Scale Pharmacy Operations Medication Therapy Management Personal Medication Review
Integral Leader who maintains up-to-date knowledge of retail pharmacy operations, including expertly interpreting prescriptions and customer records, administering immunizations, and developing profitable sales growth initiatives.
Ambitious Self-Starter who offers solid attention-to-detail and sharp analytical abilities to meet pharmacy objectives, including evaluating pharmacy performance and designing results-generating store plans in competitive markets.
Excellent Communicator who handles confidential responsibilities while liaising between business teams, insurers, patients, and customers, and additionally works to build profitable community relations via targeted outreach efforts.
Sam s Club, Bullhead City, AZ (2015 Present)
Apply broad scope of pharmaceutical drug knowledge toward leading forward-thinking big box retail pharmacy operations, including processing, preparing, and verifying prescriptions to ensure appropriate usage (e.g. dosage, route of administration, allergies, interactions, contraindications) prior to dispensing to wide-ranging patient clientele.
Cultivate sales and profits within both pharmacy and over-the-counter areas, including continually adhering to companywide and legal policies, procedures, and regulations for management areas, as well as assuring confidentiality compliance, complying with informational needs and document standards, and assigning records.
Coordinate and manage cost-effective ordering and handling of controlled substances to optimize pharmacy efficiency.
Improve quality and patient adherence via Medication Therapy Management (MTM).
Built and sustain profitable community relations by participating in outreach programs.
Successfully manage and execute immunization protocol to deliver 800+ flu shots seasonally.
Encourage, mentor, and train associates on key member service approaches and / or techniques.
Smith s Pharmacy, Bullhead City, AZ (2013 2014)
Staff Pharmacist Compliance Trainer
Strategically steered fast-paced pharmacy operations, including recruiting, training, mentoring, and managing a details-focused team of 5 while continually enhancing productivity, efficiency, and performance to meet objectives.
Contributed solid interpersonal relations talents toward interfacing with customers to gather information (e.g. medical histories), along with responding to concerns and providing targeted medical advice and essential information.
Accurately filled prescriptions and completed third-party rejections, and maintained all daily and weekly reports.
Optimized facility services by ensuring continual proper inventory levels, rotating stock, and immediately complying with prescription drug recalls, along with pulling outdated, damaged, and recalled merchandise for vendor returns.
Established quality-driven standards for customer healthcare initiatives.
Expertly administered seasonal influenza, pneumonia, and Zostavax vaccinations.
Offered dynamic ongoing patient communications while adhering to confidentiality requirements.
Doctor of Pharmacy (2013) Roseman University of Health Sciences
Bachelor of Science in Mathematics (2006) University of Utah
State of Arizona (S020161) State of California (70682) State of Nevada (18959)
Basic Life Support (BLS) Certification Immunization Certification
Member, American Society of Health System Pharmacists Member, Arizona Pharmacist Association
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