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Yyyyyy x. yyyyyy

- 716 Turquiose Dr Ÿ Xxxxxx, XXXXXX xxxxxx-2025 ( (xxx-xxx-xxxx *







(HR Department

Name of Company/Recruitment Firm

Street Address

City, State, ZIP code

Job Reference Number, if any)



Dear Hiring Manager,



        In response to a job vaxxxxxxncy posting for the position of ________________, I am pleased to tender my applixxxxxxtion to become part of your team. My resum is attached for your review and consideration.


What I offer is my Master s degree in Healthxxxxxxre Administration, with more than 22 years providing high-performance administration, customer service, and operations support in the pharmaceutixxxxxxl and healthxxxxxxre sectors. I am presently with the Novato Family Dental Xxxxxxre clinic as a Registered Dental Assistant, and during my tenure, concurrently worked with Chaparral House in Berkeley as an Administrator-in-Training (recently ended) after working with John Muir Heath in Walnut Creek as Administrator Intern. For more details, including my other work experience, please take a moment to go through my resum .


In leveraging my dental service support and administrative competencies, I bring to the table my personal strengths that include a passion for achieving business objectives through efficiency-focused, people-centric and results-driven work excellence. Along the way, I also offer my business-ware people management and interpersonal communixxxxxxtion skills that help build sustainable working relationships with clients, senior management, and healthxxxxxxre practitioners that create a harmonious and collaborative work environment in achieving shared commitments.


I am confident that my eduxxxxxxtion, experience, and personal strengths offer the right mix of qualifixxxxxxtions with which I xxxxxxn help achieve your objectives as part of your service operations team. Should you need further clarifixxxxxxtion, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indixxxxxxted in the heading. Thank you for considering me, and I look forward to hearing from you soon.







Attachment: Resum



Yyyyyy x. yyyyyy

- 716 Turquiose Dr Ÿ Xxxxxx, XXXXXX xxxxxx-2025 ( (xxx-xxx-xxxx *


Healthxxxxxxre Operations/Service Manager ▪ Health Eduxxxxxxtion Instructor

Qualifixxxxxxtions Profile


    Self-assured and results-driven professional with more than 22 years providing high-performance administration, customer service, staff development, and operations support in the job placement and healthxxxxxxre sectors.

    Proven dedixxxxxxtion to process efficiencies that improved productivity in healthxxxxxxre operations management, enabling the organization to create a reputation for service excellence in a highly demanding profession.

    Effective people management and dynamic interpersonal communixxxxxxtion skills critixxxxxxl to productively engaging with patients, staff and senior management in achieving shared healthxxxxxxre objectives.

Key Expertise

    Customer Service Management

    Program/Project Management

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Healthxxxxxxre Xxxxxxse Management

    Medixxxxxxl Supplies Inventory Control

    Policies & Regulatory Compliance (i.e. Medixxxxxxre/Medixxxxxxid, etc.)

    Staff Supervision & Training

    Medixxxxxxl/Healthxxxxxxre Supplies Inventory Management


    Apps: Electronic Health Record (EHR) System


Professional Experience


Chaparral House Ÿ Berkeley, XXXXXX Administrator-in-Training 2016 2017

    Shadowed daily operations management for a non-profit nursing home and rehab elderxxxxxxre, merging skilled process efficiency in healthxxxxxxre administration with exceptional patient xxxxxxre and compassion.

    Provided hands-on training in facility and departmental training & audits, in-service evaluation and development, and licensed staff credential verifixxxxxxtion & processing.

    Actively engaged in IDT xxxxxxre plan development, pharmaceutixxxxxxl team meetings, survey deficiency reporting, pre-admission screening, while conducting MDS resident assessment, program development and analysis, and generating Psychotropic Medixxxxxxtion Reports.


Novato Family Dental Xxxxxxre Ÿ Novato, XXXXXX Process Improvement Project Consultant 2015 2016

    Provided direction and leadership in driving a Xxxxxxpstone Project: Organizational Infrastructure for Effective Internal Communixxxxxxtion and Policy Development, completing it with specified timeframe and budgets.


John Muir Health Ÿ Walnut Creek, XXXXXX Administrative Intern 2013

    Undertook a year-long healthxxxxxxre administration internship, processing patient xxxxxxre data in building and developing a database system that helped medixxxxxxl and healthxxxxxxre professionals in formulating intervention plans.

    Shadowed daily operations involving financial transactions, vendor payments and audits, and HR training.


Novato Family Dental Xxxxxxre Novato, XXXXXX Registered Dental Assistant 2001 Present

Marin Dental Placement Mill Valley, XXXXXX Registered Dental Assistant 1994 2001

    Assisted the resident dentist with routine dental procedures and Per Diem staffing that enabled client clinics to meet community needs for the Marin and Sonoma Counties.

    Facilitated meetings to improve time management in dental xxxxxxre procedures that resulted in process efficiencies.

    Served as a functional trainer to IT personnel in implementing the Electronic Health Records System and in the use of Digital Radiographic software.

    Developed and implemented an Employee Engagement & Quality improvement program that strengthened productivity and operating profitability at Novato.


Cost Plus World Market Greenbrae, XXXXXX Bookkeeping & Sales 1995 1997

Hired Hands of Marin Ÿ Novato, XXXXXX Home Health Practitioner 1994 1997


Eduxxxxxxtion & Credentials



M.S. in Healthxxxxxxre Administration (2015) | B.S. in Health Science (2013)

    COLLEGE OF MARIN Kentfield, XXXXXX Dental Assisting (1996)

    UCSF, SCHOOL OF DENTISTRY Extended Function for Registered Dental Assistants (2000)

Professional Training & Certifixxxxxxtions

    Certified Dental Radiology Technician Registered Dental Assistant in Extended Functions

    Certifixxxxxxtion in Healthxxxxxxre Quality & Patient Safety, Institute for Healthxxxxxxre Improvement

Professional Affiliations

    Member: Amerixxxxxxn College of HealthXxxxxxre Executive (2016)


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