Work history of consistently exceeding performance goals and building relationships with customers.

  Strong listening, verbal communication and interpersonal skills to work well with clients and colleagues.

  Exceeded performance objectives while employed by Nordstrom and Neiman Marcus.

  Proactively identified and resolved problems in real time in order to maintain client loyalty.

  Stellar time management, attention to detail and organizational skills, including prioritizing tasks.

  Proficient with Microsoft Word and retail Point of Sale (POS) systems.

Currently, Studying at San Diego City College San Diego, CA; since 2014

  Volunteered as a Makeup Artist during a school play as part of a project for a Drama class.

Previously, Studied at Windward Community College   Kaneohe, HI; 2013-2014

  National Career Readiness Certificate; earned 2013

  Certificate, U.S. Career Institute; earned 2010

  Certificate, Kapiolani Community College Honolulu, HI; earned 2002

Customer Service Representative/Cashier, Del Taco San Diego, CA Month Year-Present

  Communicate effectively with a diverse team of professionals in a fast-paced customer service setting.

  Perform a variety of tasks as needed, from processing customer transactions to cleaning dishes.

  Adhere to best food safety practices to prepare food for next day orders.

Full-Time Student 2013-2014

Customer Service Representative, Neiman Marcus   Palo Alto, CA May 1998-Aug. 2000 

  Generated new sales from the counter, including selling cosmetic line products.

  Acquired valuable, hands-on experience while working with Bobbi Brown Cosmetics at special events.

Customer Service Representative, Nordstrom Palo Alto, CA Nov. 1999-Mar. 2000

  Exceeded goals while working with colleagues to nearly achieve $1 million counter designation.

  Collaborated effectively with a team of Clinique consultants.

Customer Service Representative, Bon Marche Spokane, WA Feb. 1993-Apr. 1998 

  Work closely with a talented team of Clinique consultants, including deploying sales techniques.

  Assisted sales representatives with opening new accounts and upgrading existing service.

Dear Hiring Manager:

I am currently seeking a challenging opportunity at your organization and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, I have a work history of consistently exceeding performance goals and building relationships with customers. For example, during my career, I have exceeded performance objectives while employed by Nordstrom and Neiman Marcus. I also boast strong listening, verbal communication and interpersonal skills to work well with clients and colleagues. In this capacity, I have proactively identified and resolved problems in real time in order to maintain client loyalty. I am also proficient with Microsoft Word and retail Point of Sale (POS) systems.

While working at Neiman Marcus, I generated new sales from the counter, including selling cosmetic line products. I also acquired valuable, hands-on experience while working with Bobbi Brown Cosmetics at special events. Previously, with Nordstrom, I exceeded goals while collaborating with colleagues to nearly achieve $1 million counter designation. I worked well with a team of Clinique consultants.

As your employee, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

619-307-6555

Dear (Person You Interviewed With):

I am writing to personally thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF JOB OPPORTUNITY) position currently available at your organization. Having gained a deeper insight into the job requirements and your objectives, I am confident I can exceed your performance expectations immediately.

As discussed, I am a personable communicator with experience building relationships with customers at Nordstrom and Neiman Marcus. I possess strong listening, verbal communication and interpersonal skills to work well with clients and colleagues. I am also proficient with Microsoft Word and retail Point of Sale (POS) systems.

Should you have any additional questions, please feel free to contact me at your earliest convenience. Again, thank you for the interview. I look forward to your response.

Sincerely,

Yyyyyy x. yyyyyy

619-307-6555