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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

941-724-5056

abc@xyz.com

 

Hospitality Management

 

Profile of Qualifications

 

  • Dedicated, driven Hospitality Manager with over 10 years of experience providing top notch service and enhancing client experiences.
  • Possesses dynamic interpersonal skills, key to forming positive, lasting relationships.
  • Demonstrated ability to design and deploy highly effective marketing campaigns to promote various companies, including resorts, restaurants and

 

Key Areas of Expertise

 

  Hospitality Management

  Attention to Detail

   Social Media Marketing

  Oracle

  Customer Service

  Training & Development

   WordPress

   PhotoShop

  Leadership

  Problem Solving

  Google Analytics

  MS Office Suite

 

Professional Synopsis

 

Saba Ecolodge, Saba, The Dutch Caribbean 2015-2017

General Manager/Partner

  • Fulfilled critical leadership position, overseeing all daily operations on a boutique island retreat.
  • Designed highly effective strategies to enhance overall customer experience; provided top notch service and fulfilled requests for 48 guests.
  • Associated duties included management of financial operations, human resource services and marketing campaign creation.
  • Directed daily restaurant operations; identified inefficiencies and streamlined processes to improve performance.

 

The Ritz-Carlton, Sarasota, FL 2014-2015

Bartender, Jack Dusty

  • Provided excellent customer service throughout daily operations, key to promoting satisfaction and customer retention.
  • Leveraged food and liquor expertise to resolve inquiries and make individualized recommendations.
  • Strategically upsold menu items, key to driving company revenue.

 

Rancho Notorious, Aruba, Caribbean 2013 2014

General Manager

  • Demonstrated top notch leadership and hospitality skills while overseeing daily operations on an island ranch.
  • Facilitated various activities, including horseback riding and bicycle tours.
  • Designed and deployed highly effective marketing strategies to attract new clientele.
  • Cultivated positive relationships with guests; delivered excellent customer service and promoted an enhanced experience.

 

ARAMARK Uniform Services, Tampa, FL 2011-2013

B2B Account Executive

  • Utilized strong interpersonal skills to form positive relationships with 500 clients; promoted sales growth and continually increased company revenue.
  • Recognized for averaging $450k in annual sales.

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

941-724-5056

abc@xyz.com

 

Ricoh Business Solutions, Sarasota and Manatee County, FL 2008-2011

School Board and Local Government Account Executive

  • Cultivated positive relationships with 180+ schools and government offices; thoroughly analyzed business models and developed individualized strategies to promote growth.
  • Continually achieved and surpassed sales goals; sold $420k+ in equipment annually.

 

TGI Office Automation, Manhattan, NY 2006-2008

B2B Account Executive

  • Established and maintained key client relationships; continually drove sales revenue, provided thorough post-sale follow up and promoted customer satisfaction.
  • Identified client needs and made knowledge based product recommendations.

 

Rooms to Go, West Palm Beach, FL 2006-2008

Retail Sales Associate

  • Used strong communication skills to successfully deliver excellent customer service, form positive relationships and increase overall company sales.

 

Education & Professional Development

 

Coursework Completed, State College Florida Bradenton, FL

High School Diploma, Riverview High School, Sarasota, FL

Sales Training

BAR SMARTS Certified

Food Handler Certification

One Resort Ritz Carlton Recognition in Gallup Survey

2nd Top Producer Ricoh Business Solutions; 2010

3rd Top Producer Aramark Uniform Services; 2012

 

 

 

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