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Yyyyyy x. yyyyyy

- 18 eagle dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Electronics Technician / Engineer (Biomedical)


Qualifications Profile


    Self-motivated and results-driven technical professional with more than 9 years providing high-perforxxxxxxnce customer service in the retail, parcel delivery, transportation, and hospitality industries, with a view to a career transition into the electronics and technology solutions industries to leverage relevant certification and tertiary education in biomedical and mechanical engineering studies.

    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-paced work environments and new or dexxxxxxnding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Excellent interpersonal communication skills that foster collaborative engagements and teamwork where needed to accomplish work objectives across diverse ethnicities and demographics.


Key Expertise

    Technical Service Support

    Consumer & Biomedical Electronics

    Electronic Circuit Xxxxxxintenance

    Sales Operations Support

    Customer Service Xxxxxxnagement

    Relationship Xxxxxxnagement (Clients, &, Suppliers)

    Continuous Quality Improvement

    Technical Project Xxxxxxnagement Support

    Blueprint Production, Interpretation & Implementation

    Xxxxxxterials Xxxxxxnagement

    Parts Inventory Xxxxxxnagement

    Technical Records Xxxxxxnagement



    Biomedical Technologies

    Programming: C++ & Arduino

    Apps: AutoCAD & Multisim,

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Lotus Notes


Professional Experience


Cashier, Stop and Gas Ÿ Abington XXXXXX Jan Jul 2016

    Provided customer service, operations, and financial xxxxxxnagement support covering Pont-of-Sale operations, payment processing, end-of-day reconciliation, cash xxxxxxnagement, lottery and cigarette vending service, and general office xxxxxxintenance oversight.


Package Handler in Sort Isle, UPS Ÿ Shrewsbury, XXXXXX Feb 2009 Xxxxxxy 2012

    Provided customer service, process xxxxxxnagement, and technical operations support in parcel packaging and sortation operations in accordance with service quality standards and perforxxxxxxnce expectation.

    Ensured consistent compliance with detailed order instructions on proper documentation and sortation process standards for worldwide shipments.


Customer Service Representative, Hollister Ÿ Auburn, XXXXXX Apr Aug 2008

    Supported sales through proper and orderly display of merchandise items for high-visibility and availability to customers while assisting customer with their purchase decisions.

    Provided cashiering support, operating the cash register and reconciling cash and credit payments for end-of-day sales accounting support.


Customer Service Representative, Wendy s Ÿ Xxxxxx, XXXXXX Jan Dec 2007

    Welcomed and ushered guests courteously, promoted menu items, processed orders, and resolved complaints, while ensuring a totally satisfying dining experience for repeat patronage.

    Provided xxxxxxintenance of dining rooms, front counters, and all services areas in accordance with quality standards as well as local and state sanitation requirements that preserve customer confidence in the business.


Education & Credentials



Completed Courses in Engineering

Courseware: Biomedical technologies, Cell / molecular biology, Chemistry for engineers, Thermodynamics, Calculus, Probability and Statistics, Differential Equations, Linear Algebra, AutoCAD, C++


Professional Training & Certifications

    Electronics Technology Certification (for consumer and biomedical products, troubleshooting, preventive and corrective xxxxxxintenance, and in-circuit repairs and replacement,)


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