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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com
Versatile, results-oriented Strategic Leader with 12+ years of experience in leadership and accounting roles within a variety of industries. Advanced experience in improving daily productivity levels along with steadfast listening skills which provide a valuable asset/tool to internal clients and ensures high efficiency levels. Equipped with a significant level of communication and interpersonal abilities with a strong background in effectively fostering positive relationships with internal/external teams.
Key Competencies
Accounting Operations Workflow/Process Improvement Revenue Management Financial Reporting
Payroll Processing & Analysis Decision Making/Planning Complex Problem Solving
Productivity/Efficiency Supply & Demand Forecasting Data Analysis Spreadsheet Analysis/Data Mining
Professional Experience
Delta Airlines, Atlanta, GA January 2013-Present
IT Specialist
- Direct day to day technical logistics within a fast-paced environment with a focus on increasing productivity and efficiency levels
- Review complex technical issues and develop appropriate resolutions, provide coaching to end-users, and monitor both software and/or hardware issues
- Assist individuals via phone and/or chat, escalate incidents when needed, perform complex technical research, and lead large-scale system upgrades
Marlik Inc., Sugar Hill, GA January 2007-December 2009
Lead Payroll
- Oversaw payroll logistics within the organization which included reviewing time to ensure accuracy and processing timely payroll transactions
- Supervised a team of 3 individuals which required providing individualized coaching and guidance along with handling employee relations issues
- Reviewed and edited daily batch acceptance and journal entries in addition to reconciling payroll and responding quickly to employee payroll inquiries
Roasted Garlic Restaurant, Alpharetta, GA September 2005-January 2007
Manager Assistant
- Coordinated operations within a food service environment which included monitoring operational expenses, scheduling meetings, and assisting with special projects
- Managed human resources tasks such as the development and posting of job advertisements along with leading both marketing and advertising logistics
Education
Bachelor of Arts, Economics, Minor in Spanish
Georgia State University, Atlanta, GA
Coursework Includes: Marketing, Business Analysis, Experimental Economics, Cost/Managerial Accounting, Introduction to Federal Income Taxes, Corporate Finance, Trade Economics, Poverty & Public Policy, Economics, Health Economics, City Economics, Global Business Practices, Legal Environment of Business, Real Estate Principles, and Money & Credit
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